Managed System Supervision
In addition to Hypersoft Cloud Services, you can use many desktop and server services. Thousands of POS terminals, mobile devices and other stations are at your service every day.
In addition to the various self-repair routines, which automatically avoid or solve small problems around the background, there is also an automatic escalation management. Daily customer systems like your automatically generated support incidents reach us, which are processed here as well as your calls and mails. The processing usually takes place unnoticed by you, for example if the storage space on your server becomes too small we will inform you about it, no matter who provides the service.
Picture from the Helpdesk connected to the Hypersoft Suite:
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