Noteworthy aspects of Front-Office Reports
Within the Hypersoft Suite we distinguish between booking an item and cashing an item. Example: One operator books the operation and another operator debits the operation.
This distinction gives you the information about the sales activities of your servers, which do not always have to be dependent on the amounts collected. By means of certain commission settings you can still determine which operator receives commission for the commission settlement. You can also determine how the affiliation of the postings is to be handled in the event of an operator change.
This procedure can lead to misunderstandings if you have not understood the difference and do not adjust the settings to your habits. Make it clear to all employees involved in payroll what the difference is between posted and collected revenue. Set the commissions and program behavior for operator changes to be the best for your business.
Disbursements in front office reports...
If you work with displays and the cashier is different from the booking clerk, the booking clerk receives his display from the cashier. This information is also taken into account and displayed in reporting. Example: Operator A buys a packet of cigarettes for table 10 and Operator B collects table 10.
Double calculation and difference warning
The Hypersoft Suite works according to a principle similar to "double-entry accounting" when creating operator reports. An operator's individual cashed transactions are totalled on one side and the sum of all his completed transactions is compared on the other side. This reconciliation serves your security and thus every operator report automatically proves the correctness of the settlement twice.
However, if there is a difference, you will receive a text with a clearly highlighted difference warning directly on the operator statement. In such a case, contact the Hypersoft hotline immediately for clarification.
Differences can also occur if you are working with different currencies, since normal rounding differences occur. In an operator report, differences +/- 0.05 of the main currency are generally not taken into account, in order to receive only relevant difference messages.
categories and item annexes
A sales item can contain several base items.
The assignment to the sales item itself is decisive for the evaluation of the merchandise categories (material input or sales in sales). The assignments in the base items themselves are not taken into account if they are contained in the stock part lists of other items themselves. The cost of sales, on the other hand, is calculated as the sum of the pro rata cost of sales per component.
The same applies to queries or free appendices which, depending on their use, are taken into account for the cost of goods but whose turnover is always allocated to the product group allocation of the item for sale itself.
In interface with material groups, you can also use collectors and dimensions in evaluations and interfaces. Here, too, the same rule is applied.
If you want the same item to be posted to different merchandise categories depending on its use, you can create another identical item for the case that it is a sales item, to which you assign another merchandise category. You can also use products with immediate production for extensive recipes.
Common misunderstandings with operator reports
Please note that especially operator reports may turn out differently than expected when using certain features of the Hypersoft POS. Other functions that affect the operator reports:
- table transfer
- Split Invoice
- edit all possibilities for revision or operation
- cancellations
- Reject cancellation requests
- shift sales
- operator change
- disbursements
- especially the combination of these possibilities
Examples of correct handling...
For example, a reopened operation may reduce the turnover of operator A) because the operation is again considered unpaid. If such a process is then even completed by another operator B), this other operator B) receives the turnover. If operator A) has collected the amount, he would have to hand over this amount to operator B) in this case.
Operator A) work with deliveries and book them on table 1. Operator B) collects table 1. Operator B) must hand over operator a) the collected displays. If operator A) had transferred the operation with operator transfer to operator B), he could also have immediately requested the expenses that operator B) will collect from when billing the operation.
Operator A) creates an invoice that is the subject of a complaint. The manager opens the process again, corrects it and completes it by logging in. Operator A) has cashed according to the new invoice. The turnover of this invoice is missing in the user settlement because this turnover was posted to the manager who does not have this amount himself. It is better to ask the operator to complete the process again under his login, or (recommended) the manager uses the cash register function Work as operator to reopen and complete the process again.
Further documentation: Rounding and decimal places
Back to the parent page: Front Office Reports