Shop Superhero Function
The superhero function is intended for collection and can also be activated for the webshop in the portal in the sectionWebshop name list instead of daily transaction numbers.
Best practice: Superhero function for emotional pick-up
When "Batman" is called to the checkout, no guest has any more stress
Waiting makes you hungry. And nothing is worse than not hearing an order, missing it or frantically asking "Was that my number?" at the last minute. This is where the superhero function comes into play:
A smart, emotional replacement for the classic number logic - and at the same time a means of communication that conveys brand, mood and security.
What is the superhero function?
Instead of hearing a sober number such as "Order 457 please pick up", you hear or hear, for example:
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"Superman, your order is ready!"
or
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"Yacht Azzurra is moored - meal time!"
Advantages - far beyond a smile
| Advantage for guests | Effect for the company |
|---|---|
| Lower stress perception | Guests react more relaxed and faster |
| Emotional, brand-related moment | Reinforces your brand identity and recognition |
| Multilingual comprehensibility | Everyone understands names like "Batman" or "Bond" |
| No confusion of numbers | Reduces queries and waiting errors |
| More fun for everyone | Positive experiences are remembered |
Further topics: Directory: Best Practice
Technical activation (Hypersoft Webshop)
The superhero function can be activated in the portal area "Webshop → Name list" - instead of displaying daily transaction numbers.
You can freely define the names to suit your concept:
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Italian bistro → "Pavarotti", "Vespa", "Milano"
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At the marina → "Azzurra", "Blue Pearl", "Seafox"
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Amusement park → "Speedy", "Rocket", "Captain Tornado"
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Family business → "Batman", "Elsa", "Pikachu"
Anything that makes you smile and works is allowed.
Tip from the field:
Guests who can identify themselves as "Superman" forget the waiting time - and remember your business fondly.
Views of the superhero function for the user
Presentation at the POS...
Back to the overarching topic: Shop in the portal