Directory: Best Practice


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Best Practice

The aim of a company with regard to processes, methodologies and working methods is always to apply best practice. For more than three decades now, Hypersoft has been pursuing the characteristic goals of this market requirement and is using the results of its thousand-fold success in the market. In consideration of all relevant aspects in this context, the three key aspects user-friendliness, speed and functionality are the most important factors and we are convinced that they will always remain so. In this respect, this positioning explains the working and application methods of corresponding Hypersoft products.

Best practice on installation and technology ->

Best Practice Categories	Best Practice Theme
Installation and technology in general
Orientation	Introduction to the documentation
Live Report
Evaluations	Best practice: Customise live report - see what really counts
Control & Communication	Best Practice: Location communication
Technical topics
Control & communication	Best Practice: TSE Error Report (D) - Safety through automatic control
Facilitating work	Best practice: Using Hypersoft Sidepanel effectively
Hardware operational safety	Best practice: Use IP printers in a targeted manner
Hardware operational safety	Best practice: Printer reliability and redundancy in production operations
Hardware operational safety	Best practice: Protection via the Internet connection - not via the terminal
Technology	Best practice: RDP as a fallback solution in the absence of a LAN connection
Technology	Best practice: Using your own layouts safely with the List & Label Designer

Best Practice on eSolutions ->

Best Practice Categories	Best Practice Theme
eSolutions in general
Onboarding, customer satisfaction	External login (social login)
Data maintenance, customer satisfaction	Best practice: Structuring item data sensibly with eSolutions
Data maintenance	Best practice: optimise images specifically for different eSolutions channels
Marketing & SEO	Best practice: Use your own shop URL
Marketing	Best practice: Staging your offer in a contemporary and effective way
Marketing & Revenue	Best practice: Expanding the price strategy through price range & couponing
Workflow, customer satisfaction	Best practice: Superhero function for emotional pick-up
Workflow, customer satisfaction	Best practice: Actively manage article availability
Operations	Best practice for handling eSolution payments
Operations	Best practice: Correctly process cancellations from 3rd party or shop systems
Operations	Best practice: Successfully introducing in-house ordering in your company
Payments	Best practice: Guaranteed success with PayPal
NoCOO Digital Billing
Workflow & Marketing	Best practice: Enter billing address via self-service (NoCOO)
Workflow & Marketing	Best practice: Enabling self-service online payments - faster, more modern, more efficient
Self Order Kiosk (SOT)
Operations	Best practice: The right lead time for the paper near-end sensor

Best Practice on Hypersoft Pay ->

Best Practice Categories	Best Practice Theme
Hypersoft Pay general
Facilitating work	Best Practice: Correct accounting with cashless receipts
Workflow, customer satisfaction	Best practice: Accept all payment methods - for better customer loyalty
Workflow, customer satisfaction	Best practice: Avoiding the time-out trap in full service
Workflow, customer satisfaction	Best practice: Accepting small amounts cashless - without conflicts, without compromises

Best Practice for Hypersoft POS -> and mPOS ->

Best Practice Categories	Best Practice Theme
Hypersoft POS and mPOS in general
automation	Best practice: Key removal closes process - fast, secure, proven
automation	Best practice: Automate daily closing - control instead of headaches
item master	Best practice: Use layout templates for articles - faster booking, fewer errors, clear structure
Revenue, investment security	Best practice: Utilise purchase prices consistently
Workflow, customer satisfaction	Best practice: Messages to operators - small messages with a big impact
Workflow, customer satisfaction	Best practice: Only prohibit the closing of third-party tables - not ordering!
Workflow, customer satisfaction	Best practice: Visual order receipts for error-free customisation
Workflow, customer satisfaction	Best practice: Actively manage article availability
QM, external presentation	Best practice: Clear labelling for pick-ups and deliveries
Control
Control/Fraud	Best practice: checkout security starts with the lock
Control/Fraud	Best practice: Working as an operator - targeted corrections with a system Best practice: Phantom mode - spontaneous support without taking control
Control/Fraud	Best practice: Real-time control instead of follow-up control
Control/Fraud	Best practice: No fax in the kitchen - clarity instead of codes on receipts
Control/Fraud	Best practice: Fraud prevention with cash drawers
Control/Fraud	Best practice: Handling change securely in Quick Service
Control/Fraud	Best practice: Classify cancellations correctly - informative or with loss of goods
Control/Fraud	Best practice: Booking tips - correct, secure, tax-compliant
Control/Fraud	Best practice: Cash shortage through cashless tips
Control/Fraud	Best practice: Protection against "false invitations"
Control/Fraud	Best practice: Fraud protection with wallet control
Control, Operations	Best practice: Selling valuable wines - precision protects sales and guest confidence
Operations
Public image, operations	Best practice: Using pro forma and NoCOO documents correctly and avoiding misunderstandings
Operations	Best practice: provisionally close processes
Operations	Best practice: using change in a structured and traceable way
Operations	Best practice: Automating change with wallet control
Operations	Best practice: Targeted use of double vouchers
Operations	Best practice: In house / out of house - clean system separation
Operations	Best practice for blanket information exchange between multiple items
Operations	Best practice: Record the number of customers correctly
Payment
Employee and customer loyalty	Best Practice: Hypersoft Pay Direct Tipping
Cashless Payments	Best practice: Correctly carry out payment corrections and cancellations for cashless payments
Cashless Payments	Best practice: Protection via the Internet connection - not via the terminal
Cashless Payments	Best practice: Enabling self-service online payments - faster, more modern, more efficient
Speed	Best practice: Accelerate quick service in the background
Upsellings
Upsellings	Best practice: Targeted increase in operator turnover per guest
Upsellings	Best practice: Evaluate product group index for additional sales

Best practice on reservations ->

Best Practice Categories	Best Practice Theme
Reservations in general
strategy	Best practice: Working successfully with reservation programmes
strategy	Best practice: The right lead time for reservations
Marketing	Best practice: Targeted promotion of evaluations with aleno
Workflow optimisation	Best practice: Turn walk-ins into check-ins

Best Practice for Report Manager ->

Best practice Type	Best Practice Theme
Report Manager general
Workflow optimisation	Best practice: Show and hide specific reports
Workflow optimisation	Best practice: Automatic report export and dispatch
Strategy & Revenue	Best practice: Tidying up with a system - thanks to profile analysis

Best Practice on Stock Management ->

Best Practice Categories	Best Practice Theme
Stock management in general
Automation, Workflow	Best practice for inventory management
Automation, Workflow	Best practice for goods movements - control enables automation
Automation, Workflow	Best practice: Automatic refilling - at exactly the right moment
Automation, Workflow	Best practice - Efficient incoming goods: control instead of blind scanning
inventory management
Inventory management	Best practice with individual points of sale
Inventory management	Best practice: Different place of consumption of goods
inventory management	Best Practice: Book differences as consumption
Control
Control	Best practice on recipes and their tolerances
control	Practice Valuing stocks and differences with EK or VK

Best practice on web vouchers ->

Best Practice Categories	Best Practice Theme
Web vouchers in general
strategy	Best practice for the voucher strategy
control	Best Practice: Security through Closed Loop Web Voucher
evaluations	Best practice on vouchers with turnover distribution and on the service date

Best Practice on PMS Hotel Integrations ->

Best Practice Categories	Best Practice Theme
Hotel PMS integration in general
Hotel PMS Connections	Best Practice with hotel connections
Hotel PMS Connections	Best Practice Using Protel YourAPP in the Hotel
PMS Integration	Best Practice Protel Configure Data Transfer

Best Practice Categories	Best practice topic
Staff Organizer:
evaluations	Best practice with theoretical hourly wage 1 and 2
Connection to dispensing systems	Best Practice Activate pre-tap mode