Plain

PDFs for the unit are on the Hardware page.

Special warranty and on-site service

This unit can be ordered with optional on-site service for 36 and 60 months.

In addition, the unit can be repaired with our RMA service.

The on-site service is available for the DACH region. In 95% of cases, a fault report that we are able to process by 3:oo p.m. leads to a successful repair on the following working day (Mon-Fri depending on local public holidays, public holidays in Hamburg and in the federal state of the service acceptance point).

With the Shape compact unit, the printers of type Multi-printer444 are automatically matched to the service level of the unit; with other units, a matching service can and should be ordered for the printer.

Position and angle

The unit can be permanently set to one of two available angles:

Screen reflection

The units have a hygienic, smooth monitor. If you want to protect the screen from reflections, you can buy anti-reflective films in stores. We give you a link...

Matching receipt printer

The design of the Multi-printer444 is particularly well suited to this unit. If required, also the Guest Check Printer.

Please see Commissioning the Multi-printer444.

customer monitor

Work is in progress on an attachment for the client monitor. Until this solution is available, please use the customer monitor with stand (the use of a segment display, as in the photo, is no longer supported).

Setting the cash drawer

The machine does not have its own connection for opening a cash drawer. You can use a POS printer and use the Drawer Kickout there to open the cash drawer.

operator lock

The operator lock type Dallas or Addimat can be integrated in the unit. Assembly is free of charge if ordered together with a new unit. In the Hypersoft Standard, the connection is on COM5.

Further documentation: Operator lock version recognition and set-up.

---

Back to the parent page: Hardware