infor HMS Integration

To the infor homepage: https://www.infor.com/de-de/products/hms

infor certificates

Hypersoft offers the infor PMS and HMS connections and has received technical approval from infor for the following products:

  • Infor Starlight PMS Version 9.0.0

  • Infor HMS Version 3.8.3

Hotel management in the cloud

Infor Hospitality Management Solution (HMS) is a hotel management system designed specifically for the cloud. As a result, they enjoy benefits such as flexibility, security, efficiency and mobile capabilities to provide excellent service to guests. The HMS Property Management System gives staff access to actionable information about guests and prospects to quickly assess individual bookings and optimise the guest's stay. By integrating the Hotel Property Management System with existing operating systems, Infor's suite of solutions also supports optimisation in accounting, revenue management and work order placement.

The PMS interface with the selection infor

Licence: IF20 - XML Connection

Web-based, data exchange takes place in XML format via Http request.

The example shows the possible settings and any selection:

Best Practice Use YourAPP with infor PMS

Turn your hotel into a digital hotel overnight with Hypersoft and infor!

The combination of PMS and a powerful web app solution gives hotels the opportunity to expand their catering, additional services and internal communication in a structured manner.

Our YourAPP (your brand as its own app) is not just an ordering tool, but a digital extension of hotel operations. Strategic approach:

  • A hotel guest is already in the building.

  • He knows the environment.

  • He is available.

  • The question is not whether offers exist, but how they can be made visible and accessible.

A QR code in the room or in central areas provides direct access to the web app – without any installation hurdles. The application runs in a browser but behaves like a native app, which significantly lowers the barrier to use.

Structured offer management

YourAPP enables you to display offers in a targeted manner:

  • restaurant bookings

  • Table orders (in-house ordering)

  • Wellness or spa appointments

  • Event or ticket sales

  • Vouchers

  • loyalty programmes

  • retail products

  • Cross-location offers

The decisive factor is not functionality – the decisive factor is controllability. Items are only displayed if they are available. Product ranges can be adapted to resources at short notice. This does not create any additional organisational effort, but rather a controlled expansion of the existing system.

Economic outlook

The app is not primarily intended for image building, but rather for:

  • quality improvement

  • Increase in revenue per guest

  • better utilisation of internal areas

  • targeted communication of additional services

  • Reduction of operational friction losses

In conjunction with the PMS, a consistent system logic is created: Room → Information → Order → Booking → Billing

Integration ensures that ancillary services can be recorded and allocated in a structured manner.

Business benefits

Hotels that wish to actively manage their catering and additional services require:

  • visibility

  • easy accessibility

  • system integration

  • offer control

YourAPP expands the PMS with a sales-oriented level – without additional system breaks.

Digital reach in hotels is not achieved through technology, but through structured service management.

Further topics: Directory: Best Practice

Administrators and Installers

Additional settings:

  • Internet URL: Access endpoint of the hotel interface at Infor.

  • System token: System token assigned by Infor to use the interface for Hypersoft.

  • Hotel ID: Hotel identifier assigned to the customer by Infor.

  • User name and password: Access data for using the interface.

Rules...

  • If an invoice number exists, this is transferred to the Infor hotel interface instead of the voucher number.

  • The VAT is separated per commodity group.

Back to the overarching topic: Configure PMS integration individually