Payment with SEPA Mandate
Customers can receive SEPA as a payment agreement. This allows you to create a file that can trigger a SEPA Mandate (formerly Direct Debit) in favour of your account and for the amount of your customers' outstanding bills. This file must be read into an appropriate program for this purpose. Many common programs are suitable for this purpose; if necessary, ask your customer advisor at your bank.
Create file
There are two entries for this in the Payment Information tab of the customer master:
- 1. mtl. data medium exchange
- 4th day data medium exchange
The destination of the direct debits is your first bank account in the master information. If you have entered another bank account, you can select it here as the destination. This gives you the opportunity to choose one of the accounts as your destination for each SEPA run.
If you want your customers to pay by direct debit, enter their bank details and select the desired payment information 1 or 4.
If these customers now pay to their customer account, the open transaction is marked in MOBILE PEOPLE Invoice so that you can select it there and create a SEPA mandate (formerly direct debit).
Select Create SEPA file and enter the destination directory. The field SEPA run on: xx.xx.xxxx is preset by default with a date of days in the future and can be changed by you. A SEPA file must be delivered to the bank several days in advance (via an appropriate program) and there are other requirements that you will learn from your bank's customer advisor. MOBILE PEOPLE Invoice creates a SEPA file in XML format by pressing the Create DTA/Print DTA button and additionally a DTA file with the same content for the former direct debit procedure.
You decide which format you need and use only one of the two files!
In the lower list, in the DTA column, there is a T for all customers with daily DTA and an Mfor those with monthly DTA. So you can select the desired customers and bill them. It is up to you when you want to use the selections for settlement.
Each DME run creates an entry in the DME history. Via the DTA-Hist button. you can view them to correct and repeat the DTA run.
If you repeat a DTA run, it uses the current customer data. This is intended so that you can correct missing or incorrect bank details.
Further documentation:
Financial data of the master information
Payment information of the customer master
Back to the parent page: Payment to customer account