Bonus System Questions & Answers FAQ

Conceptual security includes that a medium such as the QR code is read, so that the process is linked to it. Manual entries are not intended, as they can in many cases provoke a fraud situation. This is precisely what should be avoided with "digital trading cards". For the same reason, no bonus points are applied with the Assign customer function (retrospectively to transactions) if the customer has a bonus point account - the customer must also have the QR code read in.

Questions when using at the POS:

Reopen the operation, read the media (QR code), and complete the operation again. Then the bonus points are applied. Note on Fraud Protection: The reopening is clearly noted in the reports.

 

The bonus system is still firmly tied to this technology and can only be used with a QR code from a web voucher until further notice. However, this limitation will soon be lifted in the course of the very dynamic further development.

 

Yes you can, bonus points and bonus promotions can be printed on checkout forms and even on the NoCOO short receipt the collected bonus points can be printed.

 

 

Questions when using bonus points with customer data:

Bonus points are allocated to the voucher code and not directly to the customer. The customer should keep his voucher, but has the option of changing it. If the voucher is changed, the bonus points can neither be viewed nor used. If the customer switches back to the original voucher code, they will regain access to their bonus points.

 

 

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