Telephone order acceptance

With the call monitor you can connect your telephone system to the POS system. This means that customers from your customer base can be found automatically when you call, and the corresponding customer transaction can be opened for booking.

Functions of the telephone order acceptance

Functions and Links

status

Automatically take order times into account yes
Automatically request collection / delivery etc. yes
Customer callback from call list yes
Check minimum quantities yes
TAPI interface yes

Licensing the Call Monitor

The licence is included in the customer base, no additional licensing is necessary.


Further documentation:

Call Monitor Onboarding

Using the Call Monitor

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