Protel Integration
Link Marketplace of the manufacturer: https://store.protel.io/#/service-store/detailed/ifc.hypersoft.hypersoft_officer
protel is one of the leading manufacturers of server-based software and cloud software for chains, large and medium-sized hotels. Both variants are successfully used with Hypersoft.
The Protel interface is the longest available and most frequently used PMS connection with Hypersoft and there are numerous references over decades. With Hypersoft, you can choose the Classic interface or the new XML interface. On the Protel site, this selection does not change anything.
Many operators who opt for protel have high demands, which they rightly want to implement in the POS area with the best solutions for the comfort of their guests.
Individual protel sales partners prefer differently oriented POS recommendations for the protel connection, which can generally also be sufficient. Unfortunately, some operators are deprived of their freedom of choice when Protel distributors make the claim that Hypersoft is not compatible with protel. On the contrary, Hypersoft has been successfully operating Protel for two decades.
Best Practice Protel Configure Data Transfer
The Protel transfer path to Protel should be specified so that it is on the Hypersoft server / main computer / main cash register in the Hypers-!\Hotel directory. On the Protel side, the PCON service should be installed on the Hypersoft server / main computer / main cash register. The advantage of this variant compared to data transfer on a network drive or UNC path is that after a restart of the server, the service immediately re-establishes the connection and ensures file exchange. In addition, this prevents authorisation problems or restrictions of the IIS with regard to network drives / UNC connections.
Best Practice Use YourAPP with Protel
Turn your hotel into a digital hotel overnight with Hypersoft and Protel!
Expand your hotel offering with Hypersoft YourAPP and create a unique guest experience! Imagine: With a QR code in the room, you can communicate suitable offers directly to your guests in a targeted and time-controlled manner. Your guests use the app without having to install it - YourAPP works seamlessly as a web application and is visually almost indistinguishable from a native app.
YourAPP can do much more than take orders: Let your guests reserve restaurant tables or wellness treatments, point out current promotions, offer vouchers, collect loyalty points and even discover other locations of your company. Sell tickets or offer your own branded products in an integrated retail shop.
Of course, Hypersoft also supports in-house ordering at the table to perfection - and the best thing about it: you always retain control over your offer. YourAPP only displays available items and allows you to adapt the range to the available resources with just a few clicks. Optimise your service offering and offer your guests an experience that will be remembered!
The PMS interface with the selection ORACLE Fidelio Suite 8
The example shows the possible settings and any selection:
Most switches apply to all connections and are documentedon the main page. Here are the special features for Oracle:
| Element / Switch | Function / Description |
|---|---|
| Use sales distribution for merchandise categories | Sales distribution enables you to address two different merchandise categories from a single item. For details see: Sales distribution with PMS integration |
| Consider reservation number with excess length | In special cases it is necessary for the POS to support overlong reservation numbers for the search in the Protel PMS. This switch is used for this purpose. |
Back to the parent page: Configuring PMS Integration