Remote Commander
The Remote Commander is an integrated support tool that makes it possible to check all cashier stations and other station types, install programmes and make settings from a central location. Independently, this programme monitors , stabilises and repairs many of the problems that may occur fully automatically as part of our quality management and Hypersoft Security.
The Remote Commander synchronizes the time on all stations and can transmit information about the utilization of the CPU and the active transactiones. The Remote Commander can configure all stations within the selected client so that they load all desired modules at program start. You can also work on the stations as with a remote control and perform certain maintenance tasks. You can use once configured stations with Remote Commander as templates for other stations. The Remote Commander automatically terminates after 15 minutes of inactivity.
The necessary counterpart to the Remote Commander is theterminal commander, which runs on every ward.
Note on responsibility...
The program is used by trained Hypersoft specialists for installations. Its use requires extensive knowledge of computers and the configuration of programs.
We expressly point out that improper use can lead to errors within your system, which may make its use impossible. Such improper use is not covered by the warranty or the software maintenance contract, so that costs may arise from repairs. We can train you to use the programme if required. Otherwise, please do not operate s so that it can automatically perform the necessary procedures correctly.
Using Remote Commander
Select the Remote Commanderprogram from the System program group.
| Element / Switch | Function / Description |
|---|---|
| Adjust time |
Compares the time with all devices using the time of the PC on which the command is executed. For more information on time synchronisation, see Synchronize time with station. |
|
Update station list and Show only own stations |
This command updates the station list. If you are working in a network with several Hypersoft installations, you can restrict the list to cash registers associated with this installation. |
| ward management | Direct jump to ward management. The Remote Commander waits for the termination of the station management when using the direct jump, otherwise it cannot be used. |
| System Configuration |
Creates the system configuration for the Terminal Commander. In this context, see also Using System Configurations. |
| list |
The list contains all stations of the Hypersoft Suite. For stations that report back via the Terminal Commander (can be reached), the station numbers are highlighted in light blue. If the stations do not report, the background is bright red. In the lower area a bar shows the CPU load. If a hardware defect has been reported to the station, this is indicated by a red bar under the station number.
Select a station to edit it. The selected station designation is displayed on the right above the registers. |
| Tab Overview |
In Tab Overview you can view the programmes to be started in a ward and carry out special tasks. |
| Screen tab |
At Screen tab you can operate the station from the current workstation with a remote maintenance programme. |
| Process list tab |
The transaction list allows you to manage the active transactions of the selected station.Process list tab |
| Configuration tab |
At Configuration tab you define which programmes are to be started on the ward. |
| Register Journal |
At Register Journal you will receive information about specific messages from the entire system. |
Copying Settings
If you right-click on a station in the list, you can copy one station and paste that copy to another station.
There is also a command "Create Hypersoft.ini". A Hypersoft.ini is created and opened in the Explorer (always located in the local hypers-!\etc). The file begins with an exclamation mark, which must be removed when used on the target machine.
Edit PC configuration
The editing of the PC configuration is done by the corresponding selection in the menu.
You have access to specific settings of the previously selected station.
The fields available for the change have a direct effect on the POS terminal.
Note on the RDP session with the Remote Commander...
No programmes are started in an RDP session, nor is the Terminal Commander running, so the session cannot be accessed from the Remote Commander.
Further documentation:
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