Things to note about the cash journal export
Purpose of this page
Here you will find the most important help for troubleshooting and optimising the journal and export area of the Hypersoft system.
The contents are aimed at:
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Owner / financial officer → Security in the event of an audit, performance optimisation.
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Auditor → Notes on auditability and data integrity.
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Tax consultant → Support with data interpretation.
Hypersoft support → Recommended actions for typical errors.
Typical causes
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Virus scanner: Real-time protection can extremely slow down exports (minutes turn into hours).
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Very large data volumes: multi-year exports or exports during peak periods.
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Parallel operation: Export during ongoing cash register operation can affect speed.
Solutions
For long export times, temporarily switch off the virus scanner real-time protection → but only with simultaneous security measures.
Export in partial periods (e.g. monthly or daily totals instead of annual totals).
Carry out exports at off-peak times (at night, outside peak times).
Typical scenarios...
TSE cannot be reached (e.g. device switched off or stick removed).
Defective TSE stick (most common cause → stick accepts, but does not return any data).
Certificate expired (standard term 5 years → no more signatures possible after that).
Procedure for errors...
Check status → Requests, finished or errors are displayed in the export dialogue.
Reset request if an export has "stuck".
Check device (connect stick, start server, replace if necessary).
In case of defect or expiry...
Replace stick (contact Hypersoft/manufacturer).
Save archive data (if TSE online archive is used, the data is already contained there).
Austria DEP (RKSV) for data export
For businesses in Austria, the German DSFinV_K does not apply, but rather the Cash Register Security Ordinance (RKSV).
The core component of this regulation is the data acquisition protocol (DEP).
This serves as the legally prescribed export and audit format for Austrian financial audits.
Hypersoft solution
Hypersoft supports the DEP format according to the Austrian RKSV.
All fiscally relevant postings are stored in a DEP archive.
Exports are carried out using the familiar journal export functions, but with DEP-specific options.
Differences to DSFinV_K (Germany)
Germany: DSFinV_K + TSE data are auditor standard.
Austria: DEP is auditor standard (no DSFinV_K).
DEP contains its own fields and structures that are based on the requirements of the RKSV.
Export scenarios
Exports should always take place at the point of origin of the postings (e.g. cash register server).
For Austrian auditors, it is sufficient to provide the DEP archive or DEP export files.
Hypersoft ensures that the data is complete and audit-proof.
Benefits for owners and inspectors
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Owner: Assurance that the system also fulfils the legal requirements in Austria (RKSV).
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Inspectors: Receive a complete, legally required data package with the DEP export.
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Tax consultants: Can use DEP data for tax audits and internal controls.
Further topics:
Journal for statistics - filters & formats
for comparison: DSFinV_K Export - Instructions & file structure
Point of sale clearing for data export
With point-of-sale clearing, bookings from several tills or stations in a point of sale are regularly transmitted to a central device (clearing server).
This applies to both location systems and centralised systems.
TSE requirements
Each cash desk (or partial link) that operates within the framework of clearing requires its own TSE.
The signature is always applied locally at the checkout.
This means:
All bookings are already TSE-secured before they are transferred to the clearing server.
The TSE archive later retrieves this data and collates it.
This means that the legal requirement for the place of origin is complied with.
Export scenarios
Hypersoft recommendation: Exports should always be made from the point of sale's local server (the device intended for clearing).
If the auditor has any doubts: The export can also be carried out directly at the cash register in question.
This ensures at all times that the data originates directly from the place where the booking was made.
Technical procedure
The data is transmitted from the individual cash registers to the central device according to predefined timers.
They are brought together there and are ready for export or testing.
The Hypersoft archive system (TSE archive) ensures that all locally signed processes are correctly aggregated.
Benefits for inspectors and owners
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Owner: Security that all bookings are TSE-safe even with distributed systems.
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Auditor: possibility to view exports both from the clearing server and directly from the cash registers → maximum transparency.
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Support: Clear recommendation to always create exports on the local server to avoid confusion.
Further topics:
Data verification with AmadeusVerify
Purpose:
Exports (DSFinV_K, GDPdU) can be checked with AmadeusVerify.
This serves to ensure that all data is complete and correct before a tax audit.
Procedure:
Import the export file (e.g. DSFinV_K-Export) into AmadeusVerify.
Check test results:
Clarify error → with Hypersoft support.
Warnings → document whether they are legally relevant.
Transfer export files to verifier → preferably incl. AmadeusVerify report.
Hint
AmadeusVerify is not a Hypersoft product, but is used by many auditors as standard.
Hypersoft also regularly tests its own exports with AmadeusVerify to ensure conformity.
General best practices
Before tests: Prepare all exports and test them with AmadeusVerify.
In case of problems: Actively draw the inspector's attention to "Booking journal status" and "Trace".
Monitor TSE: Regularly check status and certificates.
No unnecessary parallel loads: Do not export during peak times.
Contact support: In the event of deviations or uncertainties, contact Hypersoft support at an early stage.
Further topics:
DSFinV_K Export - Instructions & file structure
TSE online archive - backup and provision
Back to the overarching topic: Cash journal and data export overview