Split aid per form

This is about splitting bills. Of course, the best methods are a mPOS system for splitting or a payment terminal with integrated Pay@Table function. But you don't always want to, or can't, split a bill with it.

For these cases, we provide the splitting aid as a form option.  Before the transaction is settled, you create a summary form that shows a circle for each individual item to be crossed off. This splitting aid is the most efficient way (without the aforementioned aids) for your operator, increases your customers' confidence and avoids mistakes for both sides in this sensitive process. In the end, with this method, the splitting process can even be entered correctly at the POS system afterwards.

Best practice by using the splitting aid

The splitting aid facilitates splitting the bill (without available mobile devices) in practice as follows:

The operator prints out a splitting aid for an operation. On this splitting aid, a circle is displayed for each booked item. In addition, the circles are presented in groups of five.

For Germany, the following also applies here: You must (provisionally) settle the transaction in order to carry out the TSE signing and to comply with the document obligation. For this purpose, you must also take a corresponding receipt (also NoCOO short receipt) with you to the customers/guests who want to pay separately as proof of the completed settlement (the previously common splitting before signing and settlement unfortunately no longer complies with the legal requirements).

The operator goes to the first customer and swipes his item diagonally from bottom to top: /. He has the unit price information and can now easily calculate the total. If necessary, he writes down the tip separately so that he can catch up on the entries in the cash register system after the settlement: /=T 5.30 so the operator knows that the items with this symbol were paid for with an additional 5.30 tip.

The operator proceeds in the same way with the second customer and crosses out the items diagonally from top to bottom: \, optionally notes the tip and in this case completes the process with the third customer by crossing out in a straight line: -.

The more parties want to pay separately, the more characters the operator intuitively uses.

Of course, you can simplify many things in your practice according to your own sensibilities and this is only one example. Certainly, mobile devices are the best solution here (see introduction) but at the same time, completely manual billing without this splitting aid is the worst solution, because without splitting aid applies:

  • Errors to the disadvantage of customers could lead to customer loss and complaints.

  • Mistakes to the operator's disadvantage cost him his tip and morale suffers.

  • Customers always get a comprehensible overview of what is still open ("the last coffee is still missing...").

  • They have a high fraud risk due to deliberate miscalculations and customers can hardly control this.

  • Otherwise it takes an unnecessarily long time and is inaccurate.

Now when customers (rightly) insist on their split invoices the operator can with a smile (and the above records) produce these split invoices on the POS system.

Set up imputation assistance

Use is reserved for the Hypersoft POS system. To do this, create a form as a free type, freely select the other form settings according to your needs and set the option Counting aid to activate the splitting aid. The new form is positioned on the cash register keyboard as a cash register function of the keyboard programming as a macro for example with the function New balance.

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