Book a tip
This chapter is about recording tips with the cash register system. This is particularly necessary from a legal point of view when tips are also paid without cash.
Tipping is not tax-free in all situations, but the Hypersoft system has special Hypersoft functions and automatisms for tax-free tipping. We recommend that tips are always booked with the cash register system as part of the overview and fraud protection. Not booking tips leads in many cases to uncertainties in the correct accounting. If the unbooked tip is mixed with your income, problems with the cashier are inevitable.
Unfortunately, it also happens time and again that individual operators use tipping to gain advantage. For example, by favouring customers with non-billing services in order to receive personal tips (standard fraud principle in the USA). This has a direct effect on the guest and customer as a service that cannot be planned for by you and which is not provided by correctly working employees. Apart from the direct damage caused by a loss of turnover, there is a greater damage caused by an incongruent concept in which the personal success of the individual directly harms you. Irrespective of this, it can also have other negative (e.g. tax) consequences. Regular checks against fraud in tipping should therefore be standard practice.
Evaluations of (tax-free) tips allow conclusions to be drawn about the performance of individual hired workers or teams. Since in most cases where tipping can also be treated tax-free, this is also desired, we follow the tax-free approach in our practical examples and techniques. If you want to book the tip partly or always taxed there is also a way.
| Tip function | Hypersoft POS | Hypersoft mPOS | Clou Mobile for Windows | Tax-free | Taxed |
| Book tipping items manually | yes | yes | yes | yes | no |
| Book item as a taxed tip | yes | yes | yes | no | yes |
| Tipping by overpayment with connected (EC-) card device | yes | yes | yes | yes | no |
| Subsequent tip at the POS | yes | - | - | yes | no |
| Tip query for overpayment at POS and mPOS | yes | yes | - | yes | no |
| Expenses and tips in PMS | yes | yes | yes | yes | no |
| Percentage tip | yes | yes | no | ||
| Tipping in reports | - | - | yes | no | |
| Evaluate taxed tips | - | - | no | yes | |
| NoCOO Tip | - | - | - | yes | manual posting |
| Webshop Tip | - | - | - | yes | manual posting |
| NoCOO Online Payment Tip | - | - | - | yes | no |
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eCommerce |
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| Capture tips with eCommerce API | - | - | - | adjustable | adjustable |
| In House Order Tip | Influences control | Influences control | Influences control | depending on operation responsibility | depending on operation responsibility |
Make sure that your staff are fully trained and follow the instructions in HypersoftHypersoft procedure with tip bookings.
Tipping in eCommerce has been given its own chapter, please go to the page Tip with eCommerce.
No instruction or legal advice
As with all tax and legal issues, the following texts do not constitute tax or legal advice (also because we are not authorised to do so). Please review our statements and coordinate your course of action with your tax advisors and, if necessary, other professionals who are available to you. Add to or change our recommendations as necessary from your point of view. Furthermore, we recommend that you record these results in your procedure description.
Further documentation:
Hypersoft procedure with tip bookings
Back to the parent page: Hypersoft POS Cash Handling