5. Programme Specific Requirements
Some programs have special hardware and software requirements.
| Web Clearing Server and Client Requirements |
|---|
| Flatrate from DSL (broadband internet connection) |
| Windows XP, Windows 2003 Server or higher. |
| Installed Microsoft /IIS (Internet Information Services) 5.0 |
| Server Client Requirement: Flatrate from DSL (Broadband Internet Connection) |
|
Further documentation: Webclearing |
| mPOS as PayPOS devices |
|---|
| These devices are approved individually by the respective data centres and offered by Hypersoft accordingly. |
| mPOS mPOS Client and Freestyle |
|---|
| You can use theRocketRocket (for Android) as an mPOS client professional device. |
| For the Freestyle licence, there are special regulations under Install mPOS Freestyle UX Client. |
|
The mPOS Client App & mPOS Client, uses TCP and not UDP. TCP always provides a response that the programme needs. Therefore, do not use UDP. |
| CLOU MOBILE for Orderman devices |
|---|
| DON and MAX, mobile and stationary order card readers are supported. Radio printer station and belt printer 1 and 2, as well as ORDERMAN Router Light and Router. |
| Always use the latest firmware from Orderman. |
| In compatibility mode, Orderman 7 and Orderman 5 are supported. |
| Controller Ordercenter |
|---|
| Requirements higher. For example, schedule i5 or i7 PCs or coordinate with Hypersoft. |
| Controller Disposition Monitor |
|---|
| Requirements as for a cash terminal or higher. With many cash registers or particularly high booking volumes and desired fast response times, plan in stronger devices or please coordinate with Hypersoft. |
Printer driver required
For all Hypersoft programs that generate a print output on Windows printers it is mandatory to have at least one printer driver installed under Windows, even if you "only" start the preview/view.
Virtual servers are basically no problem with Hypersoft programs and are widely used. However, especially in connection with virtual servers, make sure to assign sufficient power to them. Be aware that certain devices may not be available on ports of VPN-encapsulated operating systems. If you have any questions, please contact your Hypersoft representative.
You can use VPN in connection with Hypersoft at your own risk. However, it is not part of our standard and cannot be processed by Standard Support. When using VPN, you should also indicate that you are using VPN when making support calls if your support call may be related to it. Do not use VPN technology to connect the SQL database, see also VPN is not a supported standard for SQL.......
It can happen that "bad" or "wrong" backup programs block database access, for example if these programs are then executed by timer (unintentionally) during business operation. The easiest way to avoid unwanted side effects is to use Hypersoft's integrated data backup. Administrators should consult with their Hypersoft representative about more extensive backups.
Hypersoft can send e-mail on behalf of your domain. This way of sending e-mails is used by several Hypersoft programmes, examples: CONTROLLER, Mobile-People Accounting, Reservation, Webshop, YourAPP...
Please see the detailed topic: Configure SMTP server
The IIS is particularly used in conjunction with the mPOS system. use IIS systems configured by Hypersoft. If you want to test your IIS see Test IIS.
Warning against web guards or maximum number of work processes in IIS...
This setting in IIS must be set to 1 (default). Higher settings may speed up the IIS and thus the mobile devices, but at the same time lead to dysfunctionality.
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