Hypersoft Pay Adyen Portal
The Adyen Portal is an optional addition to the Hypersoft Pay Powered by Adyenservice. It gives them insight and access to every single payment, both from the eSolutions area and from the terminal area of the respective location.
Please note that this programme is only available in English.
You can reach the Adyen portal via the following link:
A somewhat slimmer portal available in German can be found here:
https://essentials-live.adyen.com (You can also log in here with your Adyen login data).
If you are a customer who does not speak English, please use the Chrome browser and turn on the Google Translator Plug and set it to German. All content is then automatically translated for you and is therefore comprehensible. If you do not have access to your dashboard yet, please contact our support.
Login to the Adyen portal
We have created a way for your employees to authenticate themselves on the Adyen portal as well as for other MFA logins without a company mobile phone.
The Dashboard
Here you can see the dashboard with the daily / weekly and monthly view, divided into authorised and unauthorised payments. In the dashboard, they receive information on their current turnover at a glance, daily, weekly and monthly.
Overview of your turnover compared to the previous week / day / month...
Payment overview with filter function...
You can use the /PSP
PSP= Payment Service Provider number in the Payments section to find the payment at Search. If you do not know the PSP number you can also search for your payment based on a period or an amount using the narrowing down function through Filters, this is also described at Refund.
Use the practical storage option of the column configurations, search queries or filters you have made for easy recurring retrieval:
Export function to a CSV file...
All /chargebacks from you are displayed here and you can take action against them with the appropriate documents and actions here.
Chargebacks should only be used for your eSolutions payment (e.g. Web shop) enter.
Finance Reporting...
Generation of a summarised report over several days (individually adjustable).
Billing overview from Adyen:
Sales & Disbursement Overview:
Export all detailed payment data for your accounting:
Location overview with turnover figures and trend:
Terminal or payment terminal overview:
Evaluations in the Adyen portal
Note the possibilities of using evaluations in the area of Hypersoft Pay Accounting Report to control and settle your payments.
The following items and videos are also very helpful for using Adyen's Customer Area:
How can I download reports from the Customer Area?
How to use the Sales Day to Pay Out Report:
https://help.adyen.com/de_DE/academy/how-to-videos/finance/how-to-use-the-sales-day-payout-dashboard
Which report setting can I change?
Executing a Refund in the Portal
You can trigger a /Refund Refund is a term from cashless payment transactions. It refers to an initial payment of a cashless payment amount to the cashless payer carried out by you as a merchant. yourself in the Adyen portal. This is not transmitted to the Hypersoft system. Therefore, this should only be carried out by users trained by us for this purpose. Without appropriate training, you can create discrepancies in your evaluations of the Hypersoft system through careless "refunding", which is why this process is not described here.
If you do not want any training and do not want to use the Adyen portal, follow the information in the chapter Hypersoft Pay Refund.
Customise billing address in the Adyen portal
To adjust your billing address independently, you need a general training for the Adyen portal access from Hypersoft.
Log in to the Adyen Live Portal at https://ca-live.adyen.com and select Invoice Overviewon the left-hand side under Finance. In this area, select Invoice Setting in the top right-hand corner. Now you can change the data using the pencil symbol on the right (Edit). Most of our customers use the Reference number here to insert a BILLBOX number, for example.
You cannot enter an empty line as a reference number, so BILLBOX 1234 is not possible, use the form BILLBOX1234 here.
Licensing Hypersoft Pay powered by Adyen Portal
The product is only offered to your trained staff and in conjunction with licensing. You see Interface 70: Hypersoft Pay powered by Adyen Portal. You will receive this when you request the IF 70 licence from your sales contact. Then contact Hypersoft support and you will be given an appointment for training.
Licensing serves as a mutual safeguard at this point. Without training, it can be a risk for you to use such a powerful payment portal without training or to make it accessible to an unclear group of users within your company.
Note to use Google Chrome to use the Adyen portal (others may cause errors) and use Google's translation plug-in if needed, as the default is English only.
Further documentation:
Hypersoft Pay Accounting Report
Hypersoft Pay Summary Payout Report
Hypersoft Pay - PAY by Link (Adyen)
Re-authorisation (reversal of a refund)
Back to the parent page: Hypersoft Pay powered by Adyen