CloudBOX Live Connector Settings
The CloudBOX Connector settings are used exclusively for processing all House Order operations.
Set CloudBOX Live Connector
The setting is called up via the MCP in the Interfaces section. The Connector is automatically started for operation by Terminal Commander after it has been set up. The setup is done by pressing "Retrieve and save CloudBOX URL from the portal" (then restart Terminal Commander once).
First of all, for information on configuration security...
When saving the settings, a check is made to see whether the system has been switched to multi-object operation; if not, this is switched and a note appears:
In addition, it is checked whether transaction blocks are possible in the system, otherwise this is also prepared. If one of the changes has become necessary, a final message appears:
| Element / Switch | Function / Description |
|---|---|
| CloudBOX URL |
The URL to the CloudBOX must be stored or retrieved here and the URL to the local eSolutions interface. Only on instruction from Hypersoft can the system be run in demo mode with the Demo switch, then the retrieval of the CloudBOX URL runs via the Hypersoft demo portal server. Use of demo without agreement with Hypersoft is not permitted. |
| CloudBOX Live Connector is active | Here you can switch off a CloudBOX Live Connector that has been set up. |
| Support individual orders | This setting must be activated with group orders (so that individual orders from additional customers at a table are handled separately). |
| Set method for service call |
You can display the service call at a station or print it out on a POS printer. Select the POS printer for printing. Example document:
Select method: The selection differs between output to a printer or a message at a station. When selecting ---> Printer, you must select the desired printer. The ward that is to display the service call must be stored for display. The text with which the service call communicates can also be specified here. The variables %T, %P , %N and %M are filled by the calling table, seat, nickname if applicable and the message coming from the mobile phone. Example service call at the POS:
The service call can also be redirected using the Smart Swap system of the Online Order Connector so that the correct address can be used depending on the table area, because Smart Swap settings are then used with priority. |
| DigiPager |
The Print Pager Code on Receipt button activates the system. You can specify the Print Pager Code on Receipt setting. The pager prefix is to be used as indicated in the example. A prefix helps the POS system to recognise the desired function when scanning a QR code (a sales item could also be scanned for booking or a customer card etc., which triggers a different function in each case). The "call text" is currently not supported at this point and must be stored in the portal settings. |
| ePing Fall-Back in case of error |
These settings for the DigiPager/ ePing are made in the portal and are only displayed here. Further documentation: Pager call not possible or not successful |
| Create DigiPager only for items with preparation time | The setting Create DigiPager only for items with preparation time helps, for example, with drinks that are ready for immediate collection and therefore do not require notification (ePing). If it is communicated in your concept that items without preparation time are immediately ready for collection, this setting will not generate a DigiPager or ePing for items without preparation time. Further documentation: Only start the pager call for some of the articles |
| Escalation |
If a connection to the CloudBOX is lost, a restart of the CloudBOX Live Connector is first attempted and the escalation stored is only executed if this does not help: Escalation settings can also be made, setting the time in seconds that can elapse if a connection to the CloudBOX was lost or a connection could not be established after restart. After this time has elapsed, a HS-SSP message is triggered (or also a mail). The subject specifies the content of the HSSSP message at all stations. If no text is entered here, no message will be sent. A standard text can be used here by means of the Load Standard button. If the currently stored subject text deviates from this standard, a message is displayed. See also Initiate escalation...... |
| Mail addresses | The mail addresses are optional and if valid mail addresses (xxx@yyy.zz) are stored here, these persons will be informed by mail about an interruption. Several mail addresses can also be stored, separated by a semicolon (;). Here, the stored text in the subject is used with priority. If there is no text in the subject, the standard text stored in the programme is used for the mail. |
| Set transaction status for immediate payment |
Option for in-house ordering. Further documentation: Risk of confusion with immediate payment |
Back to the parent page: CloudBOX for eSolutions