Performance
This is about the requirements of a hypersoft system for the devices, the network, other components and the performance of the overall system in terms of the response times of the components, such as the milliseconds it takes for a command to be executed, a booking to be saved and an invoice to be printed out.
With POS programmes such as the Hypersoft system and its mobile devices, manufacturers must always assume that there may be problems in the network or with the power supply. For this reason, functions are not necessarily developed in parallel, but according to the waterfall principle, so that, for example, an invoice is only printed out once the bookings have been securely saved (and possibly also saved in parallel in tax backup systems). This means you can be sure that an invoice, for example, only exists once the bookings have been securely saved and the fiscal system has been securely informed. This serves your security, especially with regard to the reliability of the data.
With this technique, it is particularly important to develop in such a way that all programme components are (nevertheless) perceived as fast. This is exactly what we aspire to and what you can expect from any hypersoft system. It is then in the nature of things that the larger the system becomes, the more components you use and the more you work with the overall system, the higher the demands on the technology used.
What are the requirements for the system and the components?
There are countless constellations for estimating the theoretical performance of a hypersystem, so we cannot give a generalised answer to this question. In principle, you can follow these links and the following information in this chapter:
1. The optimal operating system
5. Programme Specific Requirements
Installing the Actian ZEN SQL database
But also, for example, programme-specific:
Data consumption, data throughput, WLAN and Internet
Network WLAN and Internet connection
Basically, the Hypersoft system is designed to work even without an Internet connection. Of course, more and more components require a stable Internet connection that is as fast as possible. In principle, the POS system should not be impaired by slow Internet connections. However, an online customer base and a cashless payment via the Internet cannot be processed faster than your Internet connection allows. See for example
Internet connection of the Hypersoft system... or the entire chapter 3. Hardware requirements.
Special TSE requirements (Germany)
The TSE (Technical Security Equipment) must save each booking, only then can an invoice be printed. For large systems, many customers use the option of placing the TSEs centrally on the server. However, this increases network traffic and response times. Whether this is noticeable at all depends, as always, on all components and the number of "simultaneous" bookings.
If one TSE is used directly for each cash register and a local TSE is used for the servers(subsystems) of the mobile devices, the response times are the fastest.
An mPOS Client Server can work directly in the background on a cash register. Depending on the performance of the POS hardware and the booking volume, one or five mPOS clients can work in the background without delays (possibly more).
If you use PayPOS, a separate payment process runs for each mPOS client, so that one PayPOS requires more resources than, for example, three mPOS clients. As a rule, waiting times can occur with standard checkout hardware if, for example, three PayPOS are running in the background. This is due to the fact that standard cash register hardware is generally fanless and therefore designed to save energy, which is completely sufficient for normal cash register operation. In this case, it should then (in 2023) be a current i5 processor and 8 GB. Example of resources per instance for a PayPOS system with many mobile devices:
Outsource subsystems to devices
You can outsource subsystems and processes to other devices that do not act as a cash register. The first step could be a strong PC, which we also offer from Hypersoft. More powerful than a PC is usually a server with a server operating system, which can also provide a solid basis for a POS system for other reasons. The Actian SQL database is also more powerful in the server version. (The server version of the database can be installed on both servers and PCs).
Performance of Self Order Kiosks (SOTs)
Hypersoft has three different SOT models on offer and can also support third-party devices with Windows operating systems on request:
The animations when operating the devices require resources and their demand depends on the number of items and images. The more articles and the larger the image files, the greater the resource requirements.
Even if many devices look the same, they are not always configured in the same way. Therefore, you should never order SOTs from other manufacturers without discussing this in detail with Hypersoft, because if the image jerks during installation or the printer does not print, the customisation can cost time and money. Pyramid devices in particular not only have different i5 processors, but also different (unsupported) printers. Hypersoft uses in the Pyramid Passport arguably the best printer for a self-service device, the Pyramid SOT Printer VKP 80. The animations for operating the devices require resources that depend on the number of articles and images. The more articles and the larger the image files, the higher the resource requirements.
The SOT always uses YourAPP image level 3, which is the best compromise between quality and file size. The resolution of the images is therefore predetermined. Of course, you can use "Photoshop & Co" to reduce the size of the images (in terms of file size), which may only lead to minimal visual losses. A reduced file size naturally places less load on the graphics card and CPU of the SOT, which means that (weaker hardware) can react more efficiently and unnecessary delays can be avoided.
SOT Krystal 21...
With the SOT Krystal 21, there may be brief interruptions in the animation of many articles and images. If in doubt, a test should be carried out with a corresponding article master. Otherwise the number of articles must be adjusted. The Krystal hardware in the first models has an Intel Core (TM) i5-53500 CPU with 1.8 GHZ and 8 GB RAM, which is not enough power. Due to the current requirements, we have subsequently adjusted the existing hardware and our minimum requirements: Intel Core(TM) i5-7300U CPU with 2.60 GHz and 8 GB RAM.
Back to the parent page: System landscape and installation