Things to note about Hypersoft ePOS
This area is still under construction and very few topics are included.
Hypersoft POS Full-Service and Hypersoft POS Quick-Service
The program can be used with two different licenses for the respective field of application. Hypersoft POS Full-Service is designed for operation with service staff and also as an entrance and ticket cash register and solves even the highest service requirements in this demanding market segment. The POS licence that is exempt from these special functions is the Hypersoft POS Quick-Service. This is optimised for operation in direct sales such as Free Flow / Freeflow (self-service restaurants), Retail Stores and all forms of sales where the customer is located with the operator at the POS system. Further information on this, as well as exceptions with some operations and the possible mixed operation can be found at Hypersoft ePOS licences.
Basic information on the order voucher system
Both terms define the same thing. Printing jobs within your operation. The Hypersoft POS system also prints these and other receipts for other connected programmes and devices such as mPOS systems, SOTs and 3rd party products. Therefore, the control is summarised under the generic term Global Hypersoft Topics in the chapter Organize order groups. A basic setting is the automatic or individual order receipt control as described under Output receipt order automatically or individually.
The following applies in principle: If a transaction is completed (usually with a payment such as cash or cashless), then any order vouchers that have not yet been created are issued.
We recommend filling the Maximum total entry function in the POS system with an appropriate limit. The cash register system then does not allow higher amounts. It happens time and again that high sums are entered during ill-considered tests or due to operating errors, which can also have unintended consequences. It's also not "nice" to have high bookings/cancellations in the system as a test, and with things like voucher sales this may also trigger costs.
At the POS...
The following functions are included:
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Free price for articles
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Voucher Sale
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Price change via context menu from the booking list
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Interim payments
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Deposits, withdrawals
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Money given
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gratuity
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Generally everywhere where a sum is entered.
Standard procedure for limit...
Wherever a price entry is required, the system first checks whether a number has already been entered via the numeric keypad (integrated in the keyboard). If no number is available, the number pad dialogue (pop-up dialogue) for entering the amount opens; this dialogue immediately checks a stored limit during entry.
Procedure for deposits and withdrawals...
Deposits and withdrawals are an exception, as higher amounts are usually entered for these, because if the entry is made via the numeric keypad dialogue, no limit is checked, so that the entry can be made, but a warning appears afterwards for security reasons. However, if the amount for this is not entered via the numeric keypad dialogue or the function for deposits and withdrawals is used, the standard limit check is carried out.
If the limit is exceeded, a dialogue appears asking whether the amount should be exceeded anyway:
Limit at mPOS...
Check for "free price" and invoice total / given total
Identical information text to POS.
Further documentation:
Designing cashier mode worth noting
Noteworthy aspects of Front-Office Reports
Things to note about Online Order
Things to note about order vouchers
Noteworthy information on product groups
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