Stock Management Questions & Answers FAQ
As a rule, you can rely 100% on the fact that the inventory service always books and calculates correctly due to the interaction of POS system and stock management.
Exceptions to point of sale clearing
When working with point of sale clearing, however, you must be aware that interruptions and technical faults may lead to delays in communication. So if you are using point-of-sale clearing in a technically unsound environment with the controller, you need to ensure congruent data sets before critical work such as stock entries, creating order and delivery proposals, and control entries.
Therefore, when working with sales outlet clearing, special emphasis should be placed on a high availability of the IT environment.
Questions about the programme start

Create or rethink your product group structure. Enter all your suppliers. Learn to differentiate between recipe, basic items and products in the item master, record the basic items in the stock management area, match your actual stock with the data in the programme, record the necessary values such as target stocks, minimum stocks and maximum capacities. Train the use of the Order Centre. Read the chapters:
Choosing the optimal inventory management system
How do I structure my inventory management?
How do I structure my item master?
How does the inventory service work?
Getting started with the controller
Flow production according to Kanban
Correct stocksThe stock display

No, you can simply continue to work with your current item master and keep all booking data. Note here that you need to know exactly about the definitions and functions in the item master, example, learn the differences between basic items, recipes and products).

A reset is not recommended. However, you can, for example, start a kind of new ACTUAL recording via the controller recording. If in doubt, ask our support before starting or arrange a training appointment.

There are possibilities to retrieve a supplier master via various interfaces. Please refer to the Stock Management Connections section for more information.
I need an exact evaluation of my transaction data from Stock Management, where can I find it?
Accurate and detailed analyses can be found in the Stock Reporter programme. Here you can set the reports individually to your needs, such as the goods movement report or an inventory history with many options and settings to get detailed results.
Questions about items

If you post a free attachment to an item or define fixed queries, its stock parts list can also change the goods movements. Positive quantities increase consumption and negative quantities decrease it. For example, you can turn a hamburger into a poultry burger by booking a free appendix "Als Chicken" to the hamburger, which has -1 x meat patty and +1 x chicken patty in its ingredient list. When this attachment is posted to the burger, the meat is deducted again from the consumption and consumed (along with the other ingredients) of the chicken patty.
Conceptual issues

The CONTROLLER is successfully used in numerous companies. The stock management of every known company and size could be successfully automated and controlled with the CONTROLLER. In addition to the flow production according to Kanban, you can use many options and alternatives Choosing the optimal inventory management system.

In recent years, the term inventory management has been more clearly defined and also refers to special recording methods. Hypersoft uses many unique techniques to automate and control the workflow as the basis for a subsequent evaluation that is as accurate as possible, but there is no focus on long-term evaluations and comparisons in its own algorithm that go beyond the capabilities of the integrated stock reporter. The automation and control of the controller is also often combined with so-called 3rd party merchandise management programs such as SAP, ROP and others. You can also Legal Controller Requirementsread .

In the requested procedure, it is assumed that there is a static sequence in the purchase and sale of goods (consumption sequence fiction). The CONTROLLER has only one number for each item per storage location and cannot clearly distinguish each individual item, e.g. Cola 120 bottles in the main warehouse and 24 bottles in the restaurant.
The system does not know when each bottle was delivered at what price. A consumption follow-up procedure cannot therefore be supported automatically. But you can use the logical /APP calculation to evaluate the items.
We would like to point out that the intention of the CONTROLLER is to avoid faulty stocks and to enable automation through positive interaction of automation and control.
Questions about handling the controller

The control dialog is used on different devices and is therefore compactly designed. However, you can expand the lists at any time so that the texts are completely legible.

Emergency operation of the POS system: If the POS system or individual POS stations have to switch to emergency operation, no more bookings can be transmitted to the inventory service (unless the inventory service happens to be exactly on the station in emergency operation). As soon as the live operation is restored, the booking data is transferred to the inventory service and the stock changes of the theoretical inventory are posted. This is the best way for a standard emergency operation. If, however, the emergency operation takes place over a period in which the inventory data would no longer match the incoming postings, plan to cancel the emergency operation. In general, you can manually book all goods that you deliver to the affected outlet in the order centre during emergency operation (the automation cannot do this due to missing information). When the emergency operation is finished, you simply make a control acquisition and a control termination.Emergency operation without server
Questions about WLAN

I'm afraid not. The mPOS programs reliably transmit their bookings to the inventory service. The MOBILE CONTROL program can, with certain restrictions, perform simple stock management tasks without WLAN connection to mobile devices. However, most CONTROLLER programs are intended for LAN operation due to the high data throughput rate. However, it has proven to be a good program to use the Ordercenter Touch via RDP remote control with additional scanners. See the possibilities under WLAN alternative solutions.
hardware

This is supported at every Hypersoft POS station and the item list of the respective point of sale is automatically loaded. on mPOS stations connected via LAN this can be supported with additional SQL license and special calls.
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