We can use up to 60 monitors simultaneously in our professional Kitchen Monitor System. If you have a large number of monitors, we recommend using the variant with SQL database.

Yes, they can use the Kitchen Monitor system from any Hypersoft POS device, including payment terminals with mPOS(PayPOS) and Self Order Kiosk (SOT), as well as from the web shops.

The Kitchen Supervisor controls all Kitchen Monitors and gives you an overview of capacity utilisation and the current process as required. As a rule, the Kitchen Supervisor runs in the background, but can be reached in Operating if necessary.

I'm afraid not. The Kitchen Monitor program is intended for LAN operation. See the possibilities under WLAN alternative solutions.

As an alternative to the Hypersoft Kitchen Monitor, we offer you the integration of the world's most successful Kitchen Monitor System from QSR. See QSR Kitchen Monitor System if you are interested.

1. The reason for this could be that the settings in the stock and capacity specification did not take the monitor allocation into account. Alternatively, you can also assign the monitors of the individual items under the Kitchen capacities module.

2. The reason for this could be the required setting in the order group system or in the ward management. Here the hook "Kitchen Supervisor o. Use Ticket Printer" is required.

3. The reason for this could be that the order group for the item has not been stored in the item master. It is important to note that the order group is stored with the set printer of the Kitchen Supervisor.

This could be due to the cancellation reason set up. Please make sure that the cancellation reasons are set up correctly in your system.

Losses that are posted directly to the Kitchen Monitor can be defined using authorizations and settings for loss reasons. If, for example, you define and assign "Loss Kitchen", these losses are separated from others in the evaluations. This takes you to the settings: loss entry

The item availability function in availability manager , which can be called up via the Hypersoft POS or the MCP, is used for this purpose. There is also the option of starting programmes such as the availability manager via the Kitchen Monitor or generally setting up an additional workstation for this purpose.

It is signalled that a fax or text info is attached to an item . Via the context menu when tapping on the position, it can also be displayed . However, we recommend communicating as much information as possible through queries and attachments, so that individual correspondence can be dispensed with at this point.

The Row Station can provide the information using the Show all positions function. This is only possible for the Row Station and also "not all at the same time and clearly".

Yes, in principle it is possible. To do this, you use a virtual machine that displays the items on the Workflow Manager as the "accepting" station.

No, unfortunately this is not possible.

No. You can set up and start the Kitchen Monitors / Stations without an SQL database. You only need a SQL database licence for the Kitchen Supervisor (this is usually installed on a server).

Yes, to do this, press the "Top" bar in the process and select the respective status.

Yes, you press "Undo list" or "Undo operation" in the operation area.

Yes, because an alternative configuration enables the operation of up to 30 Kitchen Display systems, each of which can have different capacity specifications. For example, 2x Workflow Manager (overview of entire tables and pure completion display of the tables) and 2x Kitchen Full Station (e.g., for the kitchen). Pizza station and salad station. )

To do this, you can set up the printer for printing on the Kitchen Supervisor accordingly. The process of printing success then follows in the course of completing the Kitchen Monitor item .

Look here: Kitchen Monitor Hardware

The lifetime of Kitchen Hardware is significantly reduced due to the emissions the devices are exposed to. As a rule, the lifetime should be estimated at approx. 3 years. Repairs to the equipment are also less worthwhile, as the equipment is often heavily soiled inside and mandatory cleaning before repair increases costs. Also the external wear can be unsightly after this period. Bump Bars can last longer depending on use, but should be equipped with new touch foils (accessories).