Authorizations for operation handling

In the tab Process Handling, the authorizations are related to the processing of processes as well as tables and customers. Determine exactly which cancellation types the operator may use. Set whether tables are to be booked in your operation and whether the operator with /operation responsibility books alone on his operation or works together with other operators.

Start the operator authorisation in the register administration from the programme group POS settings and select the register process handling:

Element / Switch Function / Description
Void

The extensive cancellation options are among the most important settings of the operator authorisations. Go to Cancellation bookings in practiceto make the settings with the appropriate knowledge.

Authorisation correction reversal...

A special reversal procedure that is described here: Cash register function Correction cancellation

A special feature is that with the additional authorisation Manager, correction reversals for other operators are also possible.

Authorisation to cancel...

A special reversal procedure that is described here: Cash register function Retourstorno

If you activate the option switch Vouchers only, the authorisation Return Cancellation only applies to vouchers.

Revise forbidden...

Prohibiting revising prevents a completed operation from being reopened by that operator using the cash register function Operation Revise. This cash register function should only be used in special cases. The cash register function Edit transaction should be used to edit already closed transactions.

BZV Cancellation Authorisation...

Since cashless payments are on the increase and their cancellation can occur more and more unconsciously due to technical changes (e.g. "the card" is not needed again), you have the option here to block the permission to cancel cashless payments. Such cancellations are sometimes also posted carelessly when processing transactions if the transaction in question contains non-cash payments.

Coercion / Prohibition

Table number...

Select with forcewhether the operator must book on table numbers or with prohibition that he may not.

If you do not make any setting, the operator can decide for himself whether he books on tables or works in Quick-Service mode.

Enter seat number...

This option allows the operator to enter a seat number at the table. The seat number is normally only used when a different operator is serving the guests than the one taking the order. Here too, as with table numbers, there is the option of compulsion, prohibition or free decision by the operator.

Further documentation: Booking on tables and seats

Number of customers option...

If this option is enabled, the operator is prompted to enter the number of customers after creating a new operation. If you are interested, see the different possibilities regarding Apply number of customers.

Customer number...

Use Forceto select whether the operator must enter a customer number in order to safely create a customer transaction, or use Force to select whether the operator is prohibited from doing so. If you do not make any settings, the operator can decide for himself whether to book customers or not.

Im-/ Out of Home Compulsion...

With the option in-/outside house force, the operator is automatically prompted when opening an operation whether the outside house function is to be activated.

Further documentation: Set up function outside the house

Compulsory registration at the time registration...

This setting checks if there is a valid time stamp from Hypersoft Time Recording, otherwise rejected for cashier mode login.

A logout at the time registration should not automatically trigger a logout at the cash register. Logging out of the cashier mode is done with a key that contains the Key out .

Completed operations

The cash register functions Edit transactions and Edit transactions retrospectively offer options for which you can regulate authorisations here:

Print copy...

Allows you to enable the operator to make copies of the output of forms.

Change form...

You can use this function to assign other forms to completed transactions at a later date.

Modify payment type and after daily closing...

This authorization allows you to use the Change Payment Types function in the Edit Transactions dialog and the new Modify Payment Types function in the cash register function of the same name.

To enable this after day-end closing, you can only use the Modify Payment Type function.

Edit process...

This allows completed transactions to be reopened to make further bookings or cancellations.

Assign client...

This allows an operator to assign a transaction to a customer using the cash register function Edit transaction.

Read more at Fraud with Discount and the Assign Customer function.

Display...

These settings have an effect on the functions Edit operations and Tip later. With All all available operations are displayed. The switch Current cash register only does not display transactions completed with other cash register stations for this operator. Current profit centre only restricts the transactions to the current profit centre.

Further documentation: Set Up Profit Centers

entrance

Access to all tables...

Since in general only the operator who has opened a table is given access to that table (he has transaction responsibility), you can remove this restriction by giving access to all tables to allow this operator access to tables for which other operators have transaction responsibility. Excluded from this are tables that have been blocked for exclusive access within a team. For this, the operator needs the access to all teams or must be a team member of the team working on the table.

Further documentation: Best Practice Only prohibit closure

Access to all customers...

Acts like Access to all tables but in relation to customers.

Access to personnel procedures...

Acts like Access to all tables but in terms of staff procedures.

Access to all teams...

An operator with this permission can use all operations of all teams. This option overrides the protection of the team administration. Further documentation: Operator authorisation Access to all teams

Phantom eye can be activated...

With this authorization, you can use the Phantom Mode cash register function. There is a choice to be made:

  • No phantom mode

  • Phantom eye can be activated

  • Phantom mode (the operator automatically always has the phantom mode).

Further documentation: Spontaneous intervention with Phantom Mode

Prohibitions

Splitting forbidden...

Activate this switch if the operator must not be able to split invoices with the cash register function Split invoice.

Graduation forbidden...

With the completion prohibited setting, the corresponding operator cannot complete any operations. This is often used for new employees or for employees who have not been trained in accounting.

Edit item blocking list...

With this prohibition, the operator cannot edit or view the contents of the item lock list.

Splitting from Reopen forbidden...

If the posting has already been on an invoice, you can forbid splitting it. You can usually limit such special access to a few employees. Independently of this, you will still receive special evaluations for such processes.

Closing of other people's tables forbidden...

Enable this option to prohibit operators who have access to other tables from canceling them. This allows users with permission to access all tables to accept orders from customers even if they are not the owner of the operation and do not have the ability to bill the operation at the same time.

Team members can always complete tasks of their team.

Further documentation: Best Practice Only prohibit closure

 

operator hold function

Use the operator hold function for a workflow where the operator serves the same customer at several tills (confectioners, butchers). Enter a transaction number that is not used elsewhere at Activate with transaction number.

When the operator logs in, the bookings are automatically stored on this operation (table number). If the operator changes to another POS terminal, he only has to log in there to make further bookings for the transaction.

If the operator does not log off at the first terminal and the process is still open, the process cannot be opened at the other POS. If this is a problem in your practice, use the timer from Auto Key Out to log out the operator.

Use the signal colourif you get confused.

With this setting, the operator cannot book on tables, customers or other transactions.

Functions

Table transfer allowed...

Activate this switch so that the operator can transfer bookings to other tables with the cash desk function table transfer. Select the option Only complete tables if the operator is not allowed to transfer individual items of a transaction, but only all bookings together. Select Transfer from Reopen prohibited, so that this operator is not allowed to perform a transfer if the booking has already been closed once with an invoice.

Further documentation: Fraud with table transfer

Query target operator when transferring to new tables...

With this option, when a transfer is made to another operator's operation, the operator's consent is required.


Back to the parent page: Define operator authorizations