SOT Onboarding at the POS
SOT - Setup / Configuration
One station per SOT is created in the POS system with the station type Self-Order Terminal:
If you do not choose payment at the SOT (standard) but use transaction cards, please also see SOT with Closed Loop System.
Element / Switch | Function / Description |
---|---|
station type | Select the station type Self-Order-Terminal. |
Apply settings |
Starts the corresponding SOT to apply the new settings immediately. |
Daily restart | The system can automatically perform a daily restart to apply master data changes. |
Product ranges and price levels |
By default, the settings in the Hypersoft Portal are sufficient, as these are applied automatically:
Deviating settings at this point have priority. Further documentation: Item data with eSolutions |
and Use bonus system |
Activates the support of web vouchers on the SOT. Please note that not all SOTs automatically have suitable QR code scanners, e.g. for scanning QR codes from mobile devices. Suitable scanners are the SOT Pyramid Passport 32 If web vouchers can be used as part payment, the bonus system is also automatically activated (and switching off here is deactivated). If the Web voucher selection is switched off, only the bonus system or PAYMENT FUNCTION can be used. Further documentation: SOT with web vouchers |
Server address (mPOS) | SOT requires the mPOS WebService and the eSolutions interface ( WSCLOU + HSWEBBL ), the IP to the corresponding server is entered here. |
point of sale | Select the outlet for items and stock management. |
KST | Optionally enter the cost centre of the SOT for your accounting here. |
Checkout / Subsystem |
Station number of the subsystem (or cash register) that is to process the entries. |
operation number |
Start value for the table number to be generated when booking. This is the increasing starting value, so that each further operation counts one number higher. Further documentation: Unpaid SOT transactions with status payment at POS |
operator | Bookings of the SOT are booked to the virtual operator to be selected here and can be evaluated accordingly. To do this, create, for example, one (or per SOT another) employee with the name Virtual SOT operator and give him (a minimum) operator authorisationso that he can be selected here. The SOT does not otherwise support any other operator permission settings. |
Voucher form |
Invoice form (for card payment). |
Paying at the SOT |
In the standard system, transactions are paid by payment terminal.
|
Allow payments at the POS |
There is a choice of whether the order can also be paid for at the checkout. The theme and further settings for this are shown in the section Enable SOT payment at POS system. |
Book item immediately |
This attitude belongs to the topic Enable SOT payment at POS system. |
QR code URL |
This attitude belongs to the topic Enable SOT payment at POS system. The QR code for payments at the POS can also contain a link to advertising measures. Standard landing page: https://hypersoft-epos.de/show-qr-code/
Please note that the QR code on the form must be switched on for this. |
Pro-forma form |
This attitude belongs to the topic Enable SOT payment at POS system. |
Reader for pager (QR/barcode) |
QR code scanner e.g. for pagers and coupons. Select how the scanner is connected. The default is a USB port with a virtual serial port that sends keyboard input, select Keyboard (USB). Background information for administrators: After each successful input (scan), the SOT system sends a mouse click via the operating system to the SOT surface (on pixel four top four left) so that the focus is set back to the SOT surface after scanning. |
Web browser file path |
Path to the executable browser programme for the SOT Shop (for this, this is the Chrome browser without exception). |
Browser parameters |
Start parameters to control the browser used. (Internal: if the word "DEBUG" is entered for the browser, no automatic parameters such as "-kiosk" etc. are set at the start. Required for debugging in the browser). |
port | Internal communication port between PC programme and browser. |
Shop URL | The URL to the SOT Shop |
Shop parameters |
From version 1.6.0228, the SOT performs a complete master data synchronisation every time it is restarted. This ensures that your product range is displayed correctly after changes. If you do not wish to synchronise master data at the start of the SOT (e.g. for speed reasons during the start process), you can prevent this using the shop parameter &reset=0. Enter &reset=1 for the shop parameter to force the deletion of the database and the complete article synchronisation after a restart. This extends the start phase of the SOT by approx. 20 seconds |
Printer messages |
POS Printer messages from the SOT can be forwarded to a station for staff to notice. With the number you determine the distance until a repetition. You can enter the desired text in the text field. the characters $S are then replaced by the stored station name. Example: Please replace paper roll in SOT $S. The default is the message that the paper roll is near the end. A notified POS employee may not be able to refill this immediately. For example, select the number 3 so that a new message appears when the third printout is made with scarce paper. |
Service call stations |
A station or a list of stations can be entered here in the format 1,101,102,103. They are notified when the user presses the service button. You can enter the desired text in the text field. the characters $S are then replaced by the stored station name. Example: Please Service to SOT $S To hide the service call button, remove the text for the service call in the settings: Hide service call button on the SOT...... |
Subsystem per SOT
For technical reasons, it is necessary to set up one /subsystem per SOT. The payment terminal is determined via this subsystem and the payment process is controlled via the payment terminal. Store the same receipt order and form settings for this subsystem as for the individual SOT station itself. Also enter an operator here with whom the system starts so that the system can process bookings correctly. Read details on Using subsystems.
If no user is stored in the subsystem, the table remains open and must be closed manually via the cash register (the EC terminal then also no longer reacts).
Payment terminals with SOT
In addition, certain specifications must be set in the respective payment terminal so that it corresponds with the SOT logic:
-
Do not wait for Quick-Service must be switched on.
-
Do not wait for full service must be switched off.
Further documentation:
Cancel and process cashless payments at the POS
Enable SOT payment at POS system
At the SOT, and only for this purpose, the special printer VKP 80 is set up as a POS printer. It supports the POS Printer settings for the forms. The unit is optimised for the self-service sector, further details in the section SOT printer VKP 80 in practice.
SOT Form Settings
The SOT system can issue invoices or NoCOO short receipts when paying. The necessary collection number or superhero function is available for both variants.
SOT order coupon
All the options of the order voucher system are available to you. Order receipts are of course not created at the SOT itself, but at the printers of the POS system). See the Example overview receipt for SOT configured...
The SOT is optimised for the Verifone Countertop P400Plus Hypersoft Pay Edition.
You can even use Hypersoft Pay powered by Adyen to cancel giropay payments made at the SOT at the POS.
If the customer receives a receipt at the SOT, the trader receipt should not be printed.
We recommend setting the customer receipt so that it is not cut off from the rest of the receipt.
For this reason too, use the programme NoCOO - Digital Billing.
Back to the parent page: eSolutions Self-Order Kiosk (SOT)