Hotel PMS Integration
Hypersoft POS and mPOS support data exchange to hotel programmes / PMS(Property Management Systems is technical language) and thus enables all innovative hotel businesses to use the eCommmerce world of Hypersoft in addition to the integration of POS systems. Easily traceable and secure hotel billing is our standard, because you can use Hypersoft to view the guest list and transfer invoices to the rooms for payment at check-out. Since the PMS programme is often also used to account for the entire location, all other transactions such as tips and voucher sales can also be transmitted from the web or directly from the POS system. But that's not all, provide your guests with ordering from the room or other areas of your establishment. This can be done particularly easily via a website or, for higher customer loyalty requirements, quickly with your own app for your brand.
List of active connections by alphabet and technology
| PMS Brand Logo & Link | Hotel PMS Manufacturer | Specific documentation | XML interface | Classic Connection |
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ASA Hotel Software | Classic Link... | - | yes |
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Casablanca | Classic Link... | - | yes |
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citadel | Classic Link... | - | yes |
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gastrodat | Classic Link... | - | yes |
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Hotel Profi from DATAreform | Classic Link... | - | yes |
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HOTLine | Classic Link... | - | yes |
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HS/3 (Classic) | Link... | yes | - |
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HS/3 (XML) | Link... | HS/3 own technology | - |
|
ibelsa | Link... | yes | - |
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Infor Starlight PMS Version 9.0.0 Hypersoft is certified |
infor HMS Integration | yes | - |
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Infor HMS Version 3.8.3 Hypersoft is certified |
infor HMS Integration | yes | - |
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lodgite | Classic Link... | - | yes |
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Hypersoft is certified |
Mews Integration | yes | - |
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Oracle Hospitality Fidelio Suite8 Hypersoft is certified |
Link... | yes | - |
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Oracle Hospitality Opera Cloud 1.20 Hypersoft is certified |
Link... | yes | - |
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Oracle Hospitality OPERA 5.5 On-Premise / Cloud Hypersoft is certified |
Link... | yes | - |
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protel | yes | yes | |
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protel Air | Classic Link... | yes | |
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HoRes - Semper hotel software | Classic Link... | - | yes |
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SIHOT/Gubse | Classic Link... | - | yes |
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VelHotel - Velox | Classic Link... | - | yes |
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WINHOTEL - CDSoft | Classic Link... | - | yes |
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Older integrations: |
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| Bosch Telecom | Classic Link... | - | yes | |
| Hotcom | Classic Link... | - | yes | |
| Hotmax / Tourism Team | Classic Link... | - | yes | |
| JET Hotel | Classic Link... | - | yes | |
| Micros Fidelio (see ORACLE) | - | 3rd party |
Further PMS integrations possible...
If your hotel programme is missing we provide you with our PMS interface description, see 3rd Party PMS Integration.
Customer base
The Hotel PMS interface is compatible with Hypersoft POS, mPOS, CLOU MOBILE for Windows and Orderman. For this use, the licence for the Hypersoft customer base is required, as the customer base is managed in the respective PMS.
The Hypersoft customer master can optionally be used with all Hypersoft programmes independently and in parallel to the PMS integration.
PMS Connection Technology
We use two different interface methods. The classic method with a directory for data exchange, called: Classic and the XML method, which is used for online systems and current new developments, called: XML Connection. In this documentation we refer to manufacturer names (example: Oracle) or the type of interface (example: XML interface). If we refer to the type of interface, the statement applies to the possibility, but it still depends on the individual manufacturers of the PMS interface whether the function is supported.
For the Classic interface there is a combined area with specific information per manufacturer of the connected PMS system. For XML connections, we have one information page per manufacturer.
All bookings of the PMS interface are transferred within Hypersoft from a standardized XML file. This XML file was developed by Hypersoft to be able to integrate other PMS programs quickly and flexibly. The documentation will be provided on request by Hypersoft and you can be supported by our support.
Best Practice Directory for the Report Manager
| Best Practice Type | Best Practice Theme |
|---|---|
| Hotel PMS Connections | Best Practice with hotel connections |
| Hotel PMS Connections | Best Practice Using Protel YourAPP in the Hotel |
| PMS Integration | Best Practice Protel Configure Data Transfer |
Best Practice with hotel connections
One of the most successful interface categories is the connection between checkout systems and hotel systems.
Although some hotel systems offer their own POS solutions or have preferred partners, the combination "from a single source" has no technical advantages here.
Another aspect, however, deserves your attention: the different hotel programmes have been designed for the different requirements of the hotel business and you choose "the best". If the POS system is developed by the same manufacturer, it is usually "simply sold with", although it is actually hardly competitive (simply compare the performance description or documentation). If you bring partners with you from there, the same question arises why you can't choose any POS system that fits perfectly (are there any weaknesses there?) like everyone else. In practice, this often means that your hotel gastronomy does not also get the most suitable POS system based on individual requirements and therefore unfortunately has to subordinate itself to the hotel business in terms of possible success.
From our experience with more than 20 hotel connections over several decades, we are not aware of any technical problems that would be disadvantageous for you in the event of support, but rather we employ a number of specialists who can effectively support you in all conceivable POS inquiries. A hotel business that voluntarily and successfully switches from Hypersoft POS to a hotel POS system is therefore not known to us.
In fact, the combination with Hypersoft creates an agile and fruitful overall situation that allows your restaurant to emerge from the shadows of the hotel to provide optimal service to hotel guests and external guests.
Fortunately, this combination is not only more flexible, but usually even cheaper. The best way is to use Hypersoft POS systems with your hotel program and thus create the conditions for an independent success of your gastronomy.
Best Practice Using Protel YourAPP in the Hotel
Expand your hotel offering with Hypersoft YourAPP and create a unique guest experience! Imagine: With a QR code in the room, you can communicate suitable offers directly to your guests in a targeted and time-controlled manner. Your guests use the app without having to install it - YourAPP works seamlessly as a web application and is visually almost indistinguishable from a native app.
YourAPP can do much more than take orders: Let your guests reserve restaurant tables or wellness treatments, point out current promotions, offer vouchers, collect loyalty points and even discover other locations of your company. Sell tickets or offer your own branded products in an integrated retail shop.
Of course, Hypersoft also supports in-house ordering at the table to perfection - and the best thing about it: you always retain control over your offer. YourAPP only displays available items and allows you to adapt the range to the available resources with just a few clicks. Optimise your service offering and offer your guests an experience that will be remembered!
Further documentation:
Noteworthy aspects of the Hotel PMS integration
PMS Viewer for communication insight
PMS integration to PMS Check Out
Interface 19, IF 20, IF21: Hotel PMS connections
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