3rd party PMS integrations (hotel)

Hypersoft POS & mPOS - seamless integration into hotel programmes (PMS)

Hypersoft POS and mPOS support data exchange with hotel software solutions, the so-called property management systems (PMS). We thus offer innovative hotel businesses not only professional POS integration, but also access to the entire Hypersoft eCommerce world.

Our solution enables traceable and secure hotel billing - a standard at Hypersoft. You have access to the PMS guest list and can book invoices directly to the room, for example for later payment at check-out.

As many PMS systems are used for billing the entire operation, other transactions such as:

  • Tips,

  • Voucher sales (online or directly at the POS)

  • and income from other Hypersoft channels

automatically.

But there is more:

Provide your guests with the convenient option of ordering directly from their hotel room or other areas of your hotel - either via a simple web solution or via your own app with the look and feel of your brand for maximum customer loyalty.

List of active connections by alphabet and technology

PMS Brand Logo & Link Hotel PMS Manufacturer Specific documentation XML interface Classic Connection
ASA Hotel Software Classic Link... - yes
Casablanca Classic Link... - yes
Casona Classic Link...   yes
citadel Classic Link... - yes
gastrodat Classic Link... - yes
Hotel Profi from DATAreform Classic Link... - yes
HOTLine Classic Link... - yes
HS/3 (Classic) Link... yes -
HS/3 (XML) Link... HS/3 own technology -
ibelsa Link... yes -

Infor Starlight PMS Version 9.0.0

Hypersoft is certified

 infor HMS Integration yes -

Infor HMS Version 3.8.3

Hypersoft is certified

 infor HMS Integration yes -
lodgite Classic Link... - yes

Mews PMS

Hypersoft is certified

 Mews Integration yes -

Oracle Hospitality Fidelio Suite8

Hypersoft is certified

 Link... yes -

Oracle Hospitality Opera Cloud 1.20

Hypersoft is certified

 Link... yes -

Oracle Hospitality OPERA 5.5 On-Premise / Cloud

Hypersoft is certified

 Link... yes -
protel

Classic Link...

Protel Integration

yes yes
protel Air Classic Link... yes  
HoRes - Semper hotel software Classic Link... - yes
SIHOT/Gubse Classic Link... - yes
VelHotel - Velox Classic Link... - yes
WINHOTEL - CDSoft Classic Link... - yes

Older integrations:

 

 

 

  
  Bosch Telecom Classic Link... - yes
  Hotcom Classic Link... - yes
  Hotmax / Tourism Team Classic Link... - yes
  JET Hotel Classic Link... - yes
  Micros Fidelio (see ORACLE)

- -

- 3rd party

Further PMS integrations possible...

If your hotel programme is missing we provide you with our PMS interface description, see 3rd Party PMS Integration API.

Customer base

The Hotel PMS interface is compatible with Hypersoft POS, mPOS, CLOU MOBILE for Windows and Orderman. For this use, the licence for the Hypersoft customer base is required, as the customer base is managed in the respective PMS.

The Hypersoft customer master can optionally be used with all Hypersoft programmes independently and in parallel to the PMS integration.

PMS Connection Technology

We use two different interface methods. The classic method with a directory for data exchange, called: Classic and the XML method, which is used for online systems and current new developments, called: XML Connection. In this documentation we refer to manufacturer names (example: Oracle) or the type of interface (example: XML interface). If we refer to the type of interface, the statement applies to the possibility, but it still depends on the individual manufacturers of the PMS interface whether the function is supported.

For the Classic interface there is a combined area with specific information per manufacturer of the connected PMS system. For XML connections, we have one information page per manufacturer.

 

All bookings of the PMS interface are transferred within Hypersoft from a standardized XML file. This XML file was developed by Hypersoft to be able to integrate other PMS programs quickly and flexibly. The documentation will be provided on request by Hypersoft and you can be supported by our support.

Best practice directory for hotel PMS integration

Best Practice Categories Best Practice Theme

Hotel PMS integration in general
Hotel PMS Connections Best practice: Strategically combining hotel PMS and POS
Hotel PMS Connections Best practice: Targeted use of YourAPP in conjunction with your hotel PMS

 

Best practice: Strategically combining hotel PMS and POS

The connection between the POS system and the property management system (PMS) is one of the most important integrations in the hotel environment. The aim of a hotel connection is clear:

  • Correctly posting room bookings and ancillary services

  • Transfer restaurant, bar or spa sales to room accounts

  • Synchronise payment processes seamlessly

  • Keep reporting consistent

Technically, this integration is now established and can be implemented reliably. The strategic question is therefore no longer: "Does the interface work?" but rather: "Which system architecture suits my business model?"

Different system logics

PMS systems are primarily designed for hotel operations:

  • room management

  • rate logic

  • housekeeping

  • booking systems

  • channel management

POS systems, on the other hand, are optimised for operational catering processes:

  • table management

  • product variants

  • recipe control

  • warehouse management

  • controlling

  • payment integration

  • Branch capability (location management)

Both systems have different development priorities. Therefore, the choice should not be made for organisational convenience ("everything from a single source"), but rather based on functional considerations.

"Everything from a single source" – organisationally simple, not necessarily superior in technical terms

Many PMS providers offer their own cash register systems or work with preferred partner solutions. This is understandable from an organisational point of view, but it does not automatically mean that this solution is ideal for the catering industry. In many cases, combining two specialised systems can be more powerful than an integrated complete solution with functional compromises.

The decisive factor is:

  • What are the requirements of your catering business?

  • Should it be optimised economically on its own?

  • Are there any external guests?

  • Is there a branch structure?

  • Is active merchandise control practised?

The more strongly catering is managed as an independent business area, the more relevant a powerful POS system becomes.

Integration instead of subordination

In practice, we often encounter the following scenario:

  • The hotel is being strategically optimised.

  • The catering is technically "carried along".

The catering industry in particular can:

  • develop independent earning power

  • attract external guests

  • Strengthen brand profile

  • Generate additional revenue

A powerful POS solution combined with a suitable PMS creates scope here – without any technical disadvantages.

Technical reality

Modern hotel connections enable:

  • Room bookings directly at the POS

  • automatic feedback to the PMS

  • centralised evaluations

  • clear separation of hotel and catering revenues

Experience has shown that a specialised POS-PMS combination does not cause any systemic disadvantages during ongoing operations. This requires a cleanly implemented interface and clear responsibilities in operation.

Entrepreneurial core

The question is not: "Which system will my hotel provider sell me?", but rather: "Which combination of systems will strengthen my catering business?".

If catering is seen as a separate area of success, the system should also be chosen accordingly. Integration is standard practice today, and the strategic decision remains a business one:

PMS controls rooms.

POS controls catering.

The interface connects – it does not replace specialisation.

Further topics: Directory: Best Practice

Best practice: Targeted use of YourAPP in conjunction with your hotel PMS

The combination of PMS and a powerful web app solution gives hotels the opportunity to expand their catering, additional services and internal communication in a structured manner.

Our YourAPP (your brand as its own app) is not just an ordering tool, but a digital extension of hotel operations. Strategic approach:

  • A hotel guest is already in the building.

  • He knows the environment.

  • He is available.

  • The question is not whether offers exist, but how they can be made visible and accessible.

A QR code in the room or in central areas provides direct access to the web app – without any installation hurdles. The application runs in a browser but behaves like a native app, which significantly lowers the barrier to use.

Structured offer management

YourAPP enables you to display offers in a targeted manner:

  • restaurant bookings

  • Table orders (in-house ordering)

  • Wellness or spa appointments

  • Event or ticket sales

  • Vouchers

  • loyalty programmes

  • retail products

  • Cross-location offers

The decisive factor is not functionality – the decisive factor is controllability. Items are only displayed if they are available. Product ranges can be adapted to resources at short notice. This does not create any additional organisational effort, but rather a controlled expansion of the existing system.

Economic outlook

The app is not primarily intended for image building, but rather for:

  • quality improvement

  • Increase in revenue per guest

  • better utilisation of internal areas

  • targeted communication of additional services

  • Reduction of operational friction losses

In conjunction with the PMS, a consistent system logic is created: Room → Information → Order → Booking → Billing

Integration ensures that ancillary services can be recorded and allocated in a structured manner.

Business benefits

Hotels that wish to actively manage their catering and additional services require:

  • visibility

  • easy accessibility

  • system integration

  • offer control

YourAPP expands the PMS with a sales-oriented level – without additional system breaks.

Digital reach in hotels is not achieved through technology, but through structured service management.

Further topics: Directory: Best Practice

Further topics:

Noteworthy aspects of the Hotel PMS integration

PMS Viewer for communication insight

Configure PMS integration individually

PMS integration at POS

Evaluate PMS integration

PMS integration to PMS Check Out

Interface 19, IF 20, IF21: Hotel PMS connections

E-Signature Pad

Back to the overarching topic: Integrations and Interfaces