eSolutions Delivery

Hypersoft Delivery offers you different possibilities to work with a delivery service.

Possible combinations with other delivery platforms and your webshop or YourAPP

Of course, all deliveries from the Hypersoft webshop or the Hypersoft webshop in YourAPP can be delivered with the Onfleet Delivery Platform. The extensions to Delivery Service Channel Manager Deliverect also allow you to supply all channels there with the Onfleet Delivery Platform, provided the respective channel owner "allows you to make your own deliveries".

Possibilities to deliver orders with the POS

In this example, we show the flow of orders to production and plating / packing to the selected delivery tool simply integrated or sophisticated with driver app and route optimisation:

Online order at the POS

An essential part of the overall solution is the seamless and bidirectional integration of the Channel Manager, Hypersoft eSolutions incl. webshop and 3rd party APIs, all of which can be used simultaneously and in parallel. Seamless and bidirectional, as the master data from the Hypersoft system is made available to everyone else via interfaces and the orders arrive at your location and in your kitchen exactly as you wish. So you can also see Online order at the POS.

Delivery functions

Delivery Functions and Links

Hypersoft Delivery

DS PickUp MonitorUp Monitor yes
Deliverect Channel Manager Integration yes
Driver accounting (via operator accounting) m.E.
Map view of your orders yes
Customer database yes
Navigation via Google Maps QR Code yes
Payment integrated yes
QR Code navigation yes
Route planning manual
Location advertising and information yes
Daily closing via cash register system yes
Tour archive and recalculation of the route yes
Webshop integrated yes

With Onfleet additionally

 

Automatic route planning (manual assignment also) -
Automatic SMS communication to customers -
Consideration of the current traffic situation -
Driver app with language support for iOS and Android -
Driver evaluations detailed -
Automatic Delivery Report Shipping -
Driver Tracking for Delivery Managers -
Optional driver tracking for your customers (customisable to CI)  
Driver-customer communication (bidirectional) -
Driver-operator communication (bidirectional) -
Cross-location route management at any time  

m.E= with restrictions

Functions Deliverect Integration (Delivery Service Channel Manager)

Functions and links for Deliverect integration

status

Distribute item master data and images automatically from POS system yes
Evaluations in the POS system yes
Accounting interface also supports delivery costs, discounts etc. yes
Booking validation of orphaned item data yes
Using deliveroo as a platform yes
Use Delivery Hero as a platform with the POS yes

Use DoorDash as a platform with the POS (NEW in 2022)

yes
Driver accounting in the POS system yes
Tax compliant in Germany Austria Switzerland (incl. signing in D and AU) yes
Using Foodora as a platform yes
Kitchen Monitor and order receipt system supported yes

Use Lieferando as a platform with the POS system (with certified TSE) *1

yes*1
Open interface to other platforms yes
Pick-Up Monitor yes
Price levels to differentiate the online order yes
Signal when new orders arrive at POS yes
Assortments for differences in items between POS and delivery service yes
Use Takeaway.com as a platform with the POS yes
Using Uber Eats as a platform with POS yes

Using Wolt as a platform with the POS *2

yes *2
YourAPP compatible yes
Transfer payments directly into the POS system yes
/other channels: FLIPDISH, POSTMATES, BOLT, TALABAT, ARCH2ORDER, HUNGRRR, VEGAFOODIES, SMOOD, STOREKIT, VITAMOJO, TANGO, ORDEO, UPMENU, SKEAT, TASTYCLOUD and CLICKEAT. yes

*1 = The provider does not support menu push, the items must be entered directly. The workflow is currently being revised by Lieferando and Deliverect, as the menu push is to be supported in the collaboration in the future.

*2 = For the acceptance of Wolt within your Deliverect interface you will receive a separate tablet from Wolt. On this tablet, you must first select the delivery time for each incoming order so that the order is forwarded to the Hypersoft POS system. The workflow is currently being revised by Wolt and Deliverect, as the tablet will no longer be used for collaboration in the future.

Maintenance and Down Time

Maintenance and downtime of the Hypersoft servers

Please understand that our servers from www.myhypersoft.de are not available every first Tuesday of the month between 3:00 and 5:00 due to maintenance and updates.

Maintenance and downtime of your Virtual Machines (VMs)

Due to security updates and maintenance work, we check all customer server VMs on every third Wednesday of the month between 04:00 and 07:00 (every APP or webshop customer has their own VM with us). During this time, your eSolutions may be sporadically unavailable.



Further documentation:

Noteworthy aspects of delivery

Hypersoft Delivery

Delivery Service Channel Manager Deliverect

DS PickUp Monitor