Hypersoft customer base

With the new customer base 2.0, the areas of the Hypersoft system are logically connected. When customer data is used to pay bills at the POS, the current data status is saved with the bill. All other areas benefit from the central update facility in the portal, which is also available to the customer, also called User (of eSolutions).

You may be dreaming of a uniform system that treats customers at the POS, in the web shop, at the self-order terminal, from reservation systems, from voucher purchases or bonus systems (digital stamp card) in a uniform manner - here you go, that is the solution we are developing.

Customer master functions 2.0

The customer master functions are also described in the programs that use the customer master. Some important functions in tabular list:

Functions and Links

status

Maximum number of customers 7 digits
Item tags and preferences yes
DSGVO-compliant deletion by user yes
Export yes
Top up credit yes
Instant Codes yes
Customer data start import yes
Features for clients yes
Password reset by user yes
Prices according to customer group yes
discounts yes
Location support (synchronization) yes
Location with different own customers yes
Subsidy discounts yes
eSolutions user area yes

m.E= with restrictions

License and activate customer base 2.0

You need one Hypersoft customer base licence per location. Please see Customer data with locations.

The customer base 2.0 requires the setup of the Hypersoft POS Portal Integration.

The customer base 1.0 is discontinued.

Compatibility of the customer base 2.0

The customer base 2.0 is stored for you in our web portal and replaces the customer base 1. It brings many new possibilities, but is not available in all areas of the customer base 1.0, as you can find out in the column Compatibility:

Program or function

Compatibility

Accounting yes, compatible
B2B Data Interface /Compatibility not yet planned
visit counters /Compatibility not yet planned
bonus scheme

Customer base 2.0 compatible

(old bonus points and free points from MixMatch are not compatible)

Export: Lists and Export /Remains incompatible.
Lists and Export 2.0 yes, compatible
Kansys Invoice /Remains incompatible
customer pictures yes, compatible
Mifare customer card (catering) yes, compatible
Card management (1.0) /Remains incompatible
Card management 2.0 Customer base 2.0 only
Customer master in cashier mode yes, compatible
Customer base in MCP /Remains incompatible
3rd Party Customers, Reservation, Tickets API /Compatibility is currently being established
MixMatch & "old" bonus points /Compatibility not yet planned
Reservation 2.0 and eBooking reservations compatible
Subsidy rebates Only with customer data base 2.0
TAPI call monitor compatible
Cashless Top-Up Terminal compatible
Webshop 2.0 Customer base 2.0 only
web vouchers yes, compatible
YourAPP Customer base 2.0 only

Further documentation:

Customer base in the portal

Customer data with locations

Things to note about client data

Customer data start import

Customer base in the portal

Customer base Characteristics

Subsidy rebates

eSolutions user area

Back to the parent page: Mobile People CRM