Hypersoft Pay

Hypersoft Pay is an integrated service that enables the use of payment terminals and eSolution payments with Hypersoft and is integrated into Hypersoft products. Hypersoft Pay integrates the capabilities of our payment partners and complements them to your advantage:

You have one point of contact for payment terminals, eSolution payments and POS systems. This means you are also optimally positioned in terms of security and service availability.
We have worked out optimal payment conditions for our customers and make them available to you together with our services.

Of course, we benefit from our many years of experience as a pioneer among Pay At Table providers, so that you can simply accept cashless payments everywhere. The now bundled (technology) partnership with Adyen, as one of the world's leading payment service providers in online retail, also enables all the familiar Hypersoft features and much more on the payment devices.

In general and for your safety, we would also like to draw your attention at this point to the topic Fraud Protection Credit Card Fraud.

Payment provider functions with Hypersoft Pay

For security reasons, Hypersoft always works with several partners and data centres. To help you choose the best solution for you, here is a comparison of the various services associated with the use of Hypersoft POS and eSolutions. Since the partner companies often extend the firmware of the payment terminals for use with Hypersoft or "only Hypersoft" uses certain functions of the payment terminals, please additionally ensure that only payment terminals and their firmware are used that have been tested for compatibility(Payment terminals used).

Hypersoft does not work with unknown providers as standard. If you want to use "your" payment provider with Hypersoft, we offer a connection for payment terminals including a short test of the currently used card device.

Outdated ZVT Retail connection...

To date, the ZVT protocol, which has been in use for decades and which Hypersoft also supports, has been used for the simple connection of the payment terminals. This protocol is suitable at most for a simple payment transmission as it can still suffice in the retail sector and it has the following known weaknesses:

The ZVT protocol has a lot of room for interpretation, which makes universal connection difficult and can lead to errors with every firmware update (due to the increase in the frequency of firmware updates, errors are now unfortunately very common).

No tip query possible in the standard (some data centres have created isolated solutions at most, which increases the frequency of firmware updates and errors, see I.).
No code payments possible (some data centres have created maximum isolated solutions, which increases the frequency of firmware updates and errors, see I.).
ZVT is not suitable for cloud computing.
ZVT is not secure in the sense of transmission over the public internet.

It is often argued by 3rd parties that the Hypersoft ZVT interface represents a qualitatively comparable connection to the Hypersoft system. This is incorrect and is then at your and our expense. We strongly advise against creating new installations with ZVT connection in the standard.

Qualifications of the payment providers...

In Germany and Austria we use Hypersoft Pay powered by Adyen or epay for new installations and in Switzerland we work closely with PayTec. With Adyen we can support giropay in Germany, and in Switzerland with PayTec the PostFinance Card. Adyen has high-quality eSolutions that we can integrate into the webshop, for example. With Adyen, we conclude contracts directly with you, deliver and take care of the software and also the payment terminals. With the middleware Treibauf, we can securely connect payment terminals from other data centres that have been confirmed as compatible for standard functions.

Diagram of technically supported connections and providers:

Functions and Software	Hypersoft Pay powered by Adyen	PayTec	Hypersoft Pay with VR Payment	epay	Concardis	"Your provider" after positive test
Status:	Integration	Integration	Partial integration (in progress)	Partner	3rd Party*!	3rd Party (!)
Consumer Hardware
Payment with Android	Tab to Pay Q2 2024		in the pipeline
Payment with Apple	in preparation		not planned
Terminal functions
Support for terminals through	hypersoft	PayTec	VR Payment	epay	Concardis	Provider
Your brand appears in the display	✅	❌	(m.E.)	❌	❌	?
Terminals for Germany	yes	currently not with Hypersoft	✅	✅	✅	?
Terminals for Austria	yes	currently not with Hypersoft	✅	✅	✅	?
Terminals for Switzerland	✅ (without PostFinance)	✅ including PostFinance	❌	❌	?	?
PayPOS Checkout in the payment terminal	yes	yes	(provided)	no	no	no
International full support	m.E.	❌	❌	❌	❌	?
Stationary Standard POS Terminal	✅	✅	✅	✅	✅	yes
Mobile Standard POS Terminal	✅	✅	✅	✅	✅	yes
Stationary multifunctional POS terminal	✅	✅	✅	✅	✅	❌
Mobile multifunctional POS terminal	✅	✅	❌	✅	✅	❌
Payout without cash cut	yes	❌	❌	❌	❌	?
CVM Signature digital	yes	?	?	❌	❌	❌
Alipay	✅	✅	✅	?	?	?
Apple Pay	✅	✅	✅	?	?	?
PostFinance	❌	✅	no	?	?	?
WeChat	?	✅	✅	?	?	?
NoCOO Digital bill register at the table	yes	yes	❌	❌	❌	❌
Operator logon at the terminal	PayPOS	PayPOS	❌	❌	❌	❌
Table list and selection	PayPOS	PayPOS	❌	❌	❌	❌
Support mobile splitting and tipping	PayPOS	PayPOS	❌	❌	m.E.	❌
Partial payments with cash	PayPOS	PayPOS	❌	❌	❌	❌
Partial cash payments with tip (cash check)	PayPOS	PayPOS	❌	❌	❌	❌
Tip collection 100% / cash tip	PayPOS	PayPOS	❌	❌	❌	❌
Partial payment and later continuation	PayPOS	PayPOS	❌	❌	❌	❌
Touchless tip	PayPOS	PayPOS	❌	❌	❌	❌
More functions
Automatically assign terminal (code reading)	✅	✅	✅	✅	✅	✅
Payment in the background in Quick-Service	yes, with tip	yes, with tip	✅	?	?	❌
NoCOO Stand Alone Use	✅	✅	?	❌	❌	❌
giropay support	m.E.	❌	✅	m.E.	m.E.	?
Tip with Direct Tipping	yes	✅	✅	?	?	?
Number of payment terminals per cashier station (full service)	unlimited	unlimited	unlimited	unlimited	unlimited	unlimited
DCC currency conversion	yes	✅	upon request	-*4	-*4	-*4
Sodexo Benefits Pass*6	✅	-	✅	❌	❌	❌
Sodexo digital Restaurant Pass	✅	-	✅	❌	❌	❌
Sodexo Restaurant Pass Card (Austria)	✅	-	✅	✅	❌	❌
Edenred Ticket Plus Card	✅	-	✅	❌	❌	❌
Edenred Ticket Restaurant Card (Austria)	✅	-	?	❌	❌	❌
Lunch-Check Card (Switzerland)	❌	✅	?	❌	❌	❌
Pay by Link	✅	-	-	-	-	-
Virtual Terminal	✅	-	-	-	-	-
eSolution functions	integrated	with Adyen	-	-	-	-
NoCOO Online Payment	✅	with Adyen	eSolutions planned	❌	❌	❌
Payment widget for web shop etc.	✅	with Adyen	eSolutions planned	❌	✅	❌
Save payment data	No date yet	No date yet	eSolutions planned	❌	?	❌
Switzerland is supported	✅	with Adyen	eSolutions planned	❌	m.E.	❌
Tokenisation supported	yes*2	with Adyen	eSolutions planned	❌	✅	❌
Administration & Accounting
Extra VU numbers for eSolutions	❌	with Adyen	eSolutions planned	❌	✅	❌
NoCOO Online receipts	✅	with Adyen	✅	✅	✅	(in the standard yes)
single payment portal	✅	with Adyen	❌	❌	not yet	❌
Pay by Link	✅	with Adyen	❌	❌
Single Payment Portal with own access	✅	with Adyen	❌	❌	?	❌
Keep VU numbers	AMEX only	with Adyen	❌	❌	m.E.	❌
Accounting Report	✅	with Adyen	❌	❌	?	?
Disbursement report	✅	with Adyen	✅	❌	?	?
Hypersoft support
web shop	✅	with Adyen	eSolutions planned	❌	❌	❌
YourAPP	✅	with Adyen	eSolutions planned	❌	❌	❌

The limitations mentioned here result from the possibilities of the providers or non-existent integration in Hypersoft. This does not therefore constitute a comparison of the performance of the suppliers.

m.E.=with restrictions

... = Valuation pending

! = As a rule, the supplier does not notify us of changes and therefore delivers untested updates and hardware to joint customers. You must regularly expect disruptions. With 3rd parties, this often varies.

*1 = Compatibility in Switzerland also certain schemes limited, details to follow.

*2 = planned function, or still under development

*4 = The function is not clearly supported and may work depending on the firmware and payment terminal. Hypersoft cannot guarantee functionality without further testing (possibly related to payment terminal and firmware).

*5 = Online receipts are possible when the receipt printing is changed to POS.

*6 = We support the functionality. On the part of Sodexo, the function should be available since 2021.

Best Practice Directory for the Report Manager

Best Practice Categories	Best Practice Theme
Hypersoft Pay general
Facilitating work	Best Practice: Correct accounting with cashless receipts
Workflow, customer satisfaction	Best practice: Accept all payment methods - for better customer loyalty
Workflow, customer satisfaction	Best practice: Avoiding the time-out trap in full service
Workflow, customer satisfaction	Best practice: Accepting small amounts cashless - without conflicts, without compromises

Further topics:

Hypersoft procedure for payment terminals

Noteworthy general information on payments

Configure cashless payment terminals

ePOS Tap2Pay

Hypersoft Pay powered by Adyen

Hypersoft Pay with Treibauf Pepper

Hypersoft Pay with PayTec

Hypersoft Pay with PayPal

Hypersoft Pay with VR Payment

Other payment terminals

Payment terminals with the POS

Hypersoft Pay general questions & answers FAQ