Hypersoft Pay
Hypersoft Pay is an integrated service that enables the use of payment terminals and eSolution payments with Hypersoft and is integrated into Hypersoft products. Hypersoft Pay integrates the capabilities of our payment partners and complements them to your advantage:
-
You have one point of contact for payment terminals, eSolution payments and POS systems. This means you are also optimally positioned in terms of security and service availability.
-
We have worked out optimal payment conditions for our customers and make them available to you together with our services.
Of course, we benefit from our many years of experience as a pioneer among Pay At Table providers, so that you can simply accept cashless payments everywhere. The now bundled (technology) partnership with Adyen, as one of the world's leading payment service providers in online retail, also enables all the familiar Hypersoft features and much more on the payment devices.
In general and for your safety, we would also like to draw your attention at this point to the topic Fraud Protection Credit Card Fraud.
Payment provider functions with Hypersoft Pay
For security reasons, Hypersoft always works with several partners and data centres. To help you choose the best solution for you, here is a comparison of the various services associated with the use of Hypersoft POS and eSolutions. Since the partner companies often extend the firmware of the payment terminals for use with Hypersoft or "only Hypersoft" uses certain functions of the payment terminals, please additionally ensure that only payment terminals and their firmware are used that have been tested for compatibility(Payment terminals used).
Hypersoft does not work with unknown providers as standard. If you want to use "your" payment provider with Hypersoft, we offer a connection for payment terminals including a short test of the currently used card device.
Outdated ZVT Retail connection...
To date, the ZVT protocol, which has been in use for decades and which Hypersoft also supports, has been used for the simple connection of the payment terminals. This protocol is suitable at most for a simple payment transmission as it can still suffice in the retail sector and it has the following known weaknesses:
-
The ZVT protocol has a lot of room for interpretation, which makes universal connection difficult and can lead to errors with every firmware update (due to the increase in the frequency of firmware updates, errors are now unfortunately very common).
-
No tip query possible in the standard (some data centres have created isolated solutions at most, which increases the frequency of firmware updates and errors, see I.).
-
No code payments possible (some data centres have created maximum isolated solutions, which increases the frequency of firmware updates and errors, see I.).
-
ZVT is not suitable for cloud computing.
-
ZVT is not secure in the sense of transmission over the public internet.
It is often argued by 3rd parties that the Hypersoft ZVT interface represents a qualitatively comparable connection to the Hypersoft system. This is incorrect and is then at your and our expense. We strongly advise against creating new installations with ZVT connection in the standard.
Qualifications of the payment providers...
In Germany and Austria we use Hypersoft Pay powered by Adyen or epay for new installations and in Switzerland we work closely with PayTec. With Adyen we can support giropay in Germany, and in Switzerland with PayTec the PostFinance Card. Adyen has high-quality eSolutions that we can integrate into the webshop, for example. With Adyen, we conclude contracts directly with you, deliver and take care of the software and also the payment terminals. With the middleware Treibauf, we can securely connect payment terminals from other data centres that have been confirmed as compatible for standard functions.
Diagram of technically supported connections and providers:
| Functions and Software |
Hypersoft Pay powered by Adyen
|
|
|
epay | Concardis | "Your provider" after positive test |
|
Status: |
Integration |
Integration |
Partial integration |
Partner |
3rd Party*! |
3rd Party (!) |
|
Consumer Hardware |
|
|
|
|
|
|
| Payment with Android | Tab to Pay Q2 2024 | in the pipeline | ||||
| Payment with Apple | in preparation | not planned | ||||
|
Terminal functions |
|
|
|
|
|
|
| Support for terminals through | hypersoft | PayTec | VR Payment | epay | Concardis | Provider |
| Your brand appears in the display | yes | no | (m.E.) | no | no | ? |
| Terminals for Germany | yes | currently not with Hypersoft | yes | yes | yes | ? |
| Terminals for Austria | yes | currently not with Hypersoft | yes | yes | yes | ? |
| Terminals for Switzerland |
yes (without PostFinance) |
yes including PostFinance |
no | no | ? | ? |
|
yes |
yes |
(provided) |
no |
no |
no |
|
| International full support | m.E. | no | no | no | no | ? |
| Stationary Standard POS Terminal | yes | yes | yes | yes | yes | yes |
| Mobile Standard POS Terminal | yes | yes | yes | yes | yes | yes |
| Stationary multifunctional POS terminal | yes | yes | yes | yes | yes | no |
| Mobile multifunctional POS terminal | yes | yes | no | yes | yes | no |
| Payout without cash cut | yes | no | no | no | no | ? |
| CVM Signature digital | yes | ? | ? | no | no | no |
| Alipay | yes | yes | yes | ? | ? | ? |
| Apple Pay | yes | yes | yes | ? | ? | ? |
| PostFinance | no | yes | no | |||
| ? | yes | yes | ? | ? | ? | |
| NoCOO Digital bill register at the table | Hypersoft waits | Hypersoft waits | no | no | ||
| Operator logon at the terminal | PayPOS | PayPOS | Hypersoft waits | Hypersoft waits | no | no |
| Table list and selection | PayPOS | PayPOS | Hypersoft waits | Hypersoft waits | no | no |
| Support mobile splitting and tipping | PayPOS | PayPOS | Hypersoft waits | Hypersoft waits | m.E. | no |
| Partial payments with cash | PayPOS | PayPOS | Hypersoft waits | Hypersoft waits | no | no |
| Partial cash payments with tip (cash check) | PayPOS | PayPOS | Hypersoft waits | Hypersoft waits | no | no |
| Tip collection 100% / cash tip | PayPOS | PayPOS | Hypersoft waits | Hypersoft waits | no | no |
| Partial payment and later continuation | PayPOS | PayPOS | Hypersoft waits | Hypersoft waits | no | no |
| Touchless tip | PayPOS | PayPOS | Hypersoft waits |
no, generally no contactless tipping |
no | no |
|
More functions |
|
|
|
|
|
|
| Automatically assign terminal (code reading) | yes | yes | yes | yes | yes | yes |
| Payment in the background in Quick-Service | yes, with tip | yes, with tip | yes | ? | ? | no |
| NoCOO Stand Alone Use | yes | yes | ? | no | no | no |
| giropay support | m.E. | no | yes | m.E. | m.E. | ? |
| Tip with Direct Tipping | yes | yes | yes | ? | ? | ? |
| Number of payment terminals per cashier station (full service) | unlimited | unlimited | unlimited | unlimited | unlimited | unlimited |
| DCC currency conversion | yes | yes | upon request | -*4 | -*4 | -*4 |
| Sodexo Benefits Pass*6 | yes | - | yes | no | no | no |
| Sodexo digital Restaurant Pass | yes | - | yes | no | no | no |
| Sodexo Restaurant Pass Card (Austria) | yes | - | yes | yes | no | no |
| Edenred Ticket Plus Card | yes | - | yes | no | no | no |
| Edenred Ticket Restaurant Card (Austria) | yes | - | ? | no | no | no |
| Lunch-Check Card (Switzerland) | no | yes | ? | no | no | no |
| Pay by Link | yes | - | - | - | - | - |
| Virtual Terminal | yes | - | - | - | - | - |
|
eSolution functions |
integrated |
with Adyen |
- |
- |
- |
- |
| NoCOO Online Payment |
yes |
with Adyen | eSolutions planned | no | no | no |
| Payment widget for web shop etc. | yes | with Adyen | eSolutions planned | no | yes | no |
| Save payment data | No date yet | No date yet | eSolutions planned | no | ? | no |
| Switzerland is supported | yes | with Adyen | eSolutions planned | no | m.E. | no |
| Tokenisation supported | yes*2 | with Adyen | eSolutions planned | no | yes | no |
|
Administration & Accounting |
|
|
|
|
|
|
| Extra VU numbers for eSolutions | no | with Adyen | eSolutions planned | no | yes | no |
| NoCOO Online receipts |
yes |
with Adyen |
yes |
yes |
yes |
(in the standard yes) |
| single payment portal | yes | with Adyen | no | no | not yet | no |
| Pay by Link | yes | with Adyen | no | no | ||
| Single Payment Portal with own access | yes | with Adyen | no | no | ? | no |
| Keep VU numbers | AMEX only | with Adyen | no | no | m.E. | no |
| Accounting Report | yes | with Adyen | no | no | ? | ? |
| Disbursement report | yes | with Adyen | yes | no | ? | ? |
|
Hypersoft support |
|
|
- |
|
|
|
| web shop | yes | with Adyen | eSolutions planned | no | no | no |
| YourAPP | yes | with Adyen | eSolutions planned | no | no | no |
The limitations mentioned here result from the possibilities of the providers or non-existent integration in Hypersoft. This does not therefore constitute a comparison of the performance of the suppliers.
m.E.=with restrictions
... = Valuation pending
! = The supplier usually does not notify us of changes and thus delivers untested updates and hardware to joint customers. You must regularly expect disruptions. With 3rd parties, this often varies.
*1 = Compatibility in Switzerland also certain schemes limited, details to follow.
*2 = planned function, or still under development
*4 = The function is not clearly supported and may work depending on the firmware and payment terminal. Hypersoft cannot guarantee functionality without further testing (possibly related to payment terminal and firmware).
*5 = Online receipts are possible when the receipt printing is changed to POS.
*6 = We support the functionality. On the part of Sodexo, the function should be available since 2021.
Best Practice Directory for the Report Manager
| Best practice Type | Best Practice Theme |
|---|---|
| Facilitating work | Best Practice: Correct accounting with cashless receipts |
| Customer satisfaction and workflow | Best practice minimum amount for cashless payment |
Further documentation:
Hypersoft procedure for payment terminals
Noteworthy general information on payments
Configure cashless payment terminals
Hypersoft Pay powered by Adyen
Hypersoft Pay with Treibauf Pepper