The eSolutions use the long item description, see them Item text used in eSolutions...

Yes you can, please have a look at the possibilities in the section Sort - Order of the items.

Please bear in mind that in general all conditions must be fulfilled that also apply to the POS system or stock management. Mostly, in this case to assignment of the (new) items to the sales outlet of the location is missing. This is how you check all the possibilities:

Please check whether the item is Saleable.

Please check whether the item has been assigned a range.

The system must have time to transfer the items to the location. This is done with the webclearing.

Then you have to update the shop, see Synchronisation of the master data or wait for the automatic update (overnight).

If the item still does not appear in the webshop, check the product group assignment; the item may have been assigned to a product group that you have not yet assigned in the webshop, see: eSolution product groups

Item and price information is automatically updated daily at the TTA via web and portal clearing. If you need a faster update, please follow the workflow below:

1. Adjustment of item and/or price information within your central item master.

2. Execution of the web clearing for the reconciliation of all locations with the head office - Link.

3. Execution of the "Synchronisation" in the eSolutions / configuration of the portal - Link.

4. Restart the affected SOTs or call up the shop again.

The cash register must be actively running in cashier mode. Details: Cashier mode for synchronisation

You can organise this with the Multifunctional Item Master, see Old method: Additional language for items. For more information on item maintenance with YourAPP, see the chapter Item data with eSolutions.

Many items become more expensive due to compulsory queries and options. If the first compulsory query has a surcharge, this is added beforehand when the item is viewed so as not to disappoint the customer. If you do not want this, you must define the first query at no extra charge. (Note: If necessary, this function will be made disengageable in the near future).

In addition to the channel reports of the Report Manager, you have the possibility to create profit centres that represent the respective area. In many reports you can then group by profit centre.

The shop needs so-called cost items in order to be able to correctly indicate service costs (tip) and delivery costs on the invoices. After creating both items with the characteristic cost item, these must be stored in the Online Order Connector. If this has not been done, the bookings cannot be assigned to an item and appear without an item text (with price). To tax tips correctly in the webshop, read the chapter Tip functions, without a special concept use this section in the webshop: The taxed tip item.

Locations must be selected in two places for them to appear in the shop:

First you maintain in eSolutions / Configuration / Location Overview the master data, images, opening hours and geo-information of your locations. Then, in the list display, the tick Participation in YourAPP must be activated at the very front for all locations participating in the shop.

2500 visitors are no problem for In-House Order. Of course, on-site connectivity and a strong server for the POS system are important.

Depending on the workflow, online order processes can still be open at the end of the day and cause disruptions. Of course, you should always close transactions promptly, but in an emergency, the programme can conveniently and automatically close remaining open online order transactions at the end of the day .

For the assignment of POS categories to the shop categories, these must be synchronised beforehand. If, despite a successful synchronisation, not all POS merchandise groups are displayed in the portal, this may be due to incorrect naming:

POS product groups may not have the same name as a higher-level POS main group. In this case, simply rename one of the duplicates and repeat the synchronisation.

Yes, you should and we recommend it in the section Best Practice Your own shop URL.

Deep links would be links that link directly into the webshop to a specific subpage. The more such deep links there are on your website or Instagram account, for example, the higher your Google ranking will be. We are aware of the requirement, but unfortunately the current shop does not have deep links at the moment. You can, however, already link to your social media channelsby adding appropriate tiles to on the homepage.

Not Hypersoft but you. Please see Statement on customer data or user data.