fraud protection

Fraud prevention - clarity, control & culture

Dealing with fraud (manipulation or abuse) is not a side issue - but a decisive factor for the economic stability and cultural success of your company.

It's not just the financial and legal risks that make strong fraud management necessary - trust within your team is also at stake. Where there is uncontrolled freedom, motivation, fairness and loyalty quickly lose their importance.

Therefore, responsibility is not mistrust. Control is not a hardship. Transparency is a success factor.

Misunderstood collegiality jeopardises the whole.

Those who forgo consistent traceability - for the sake of harmony - run the risk of undermining healthy structures. Loyalty is not based on looking the other way, but on clarity and fair rules.

Only if processes are transparent and fully documented can honest services remain visible - and only then will fraud not become a permanent reality.

Our offer:

Hypersoft supports you with tools that enable control without sowing distrust. Together with your specialist retail partner or our experts, you can develop customised concepts that are based on your reality - and support your values.

Initial orientation - your next steps:

Digitise all sales and revenue-relevant processes.

Complete traceability is the strongest protection.

Build your processes on the reality of your business.

Theoretical rules without practical relevance have no effect.

Formulate clear, ethical rules of behaviour.

Integrate them visibly into your success concept - comprehensible, concrete, binding.

Conclusion:

Fraud prevention is not a control instrument - but a cultural building block for trust, fairness and genuine economic success.

Technical possibilities:

Program / Method / Tool

Login and registration Increased security for operator secret numbers
authorization concept Users and Authorizations, Operator authorizations
Reporting in general

Report Manager Example: Transfer Report By Operator, Transfer report after multiple transfers, Fraud Protection Logging External Access and Monitor reversal after completion

Inventory control Stock Management
Reports at the POS Front Office Reports Billing operators
Reports at POS Live Booking List View booking list
Digital vouchers Web-Vouchersor The voucher (offline) management
Digital bonus system bonus scheme
Vouchers Fraud Report voucher
Vouchers (web vouchers) Best Practice: Security through Closed Loop Web Voucher
Journal (posting journal) Fraud Protection Status Booking Journal
Payment terminals (EC and credit card etc) Things to note about cashless payments
change Change in practice
dispensing systems Connection to dispensing systems
Cancellation and loss management Cancellation and loss management
daily closing Completeness check of the stations involved...
Team administration (banquet) Team function and banquet function
tip bookings Book a tip and tip overview and tip details
TSE Stick Check-In Without Hypersoft TSE Sticks there will be no TSE activation
Video with booking insertion Cashier Mode Video Interface
process completion Best practice key removal closes process
change Use of change
Payment terminals Fraud Protection Credit Card Fraud

A commission system is also included. However, commissions serve to increase sales and not to prevent fraud.


Further documentation:

Fraud Protection User Authorisations

Fraud Protection with the Controller

Fraud Protection with Hypersoft Trace

Fraud Protection Credit Card Fraud

Fraud Protection Status Booking Journal

Fraud Protection Orderbon Protocol

Fraud Protection Preliminary financial statements

Fraud Protection with Wallet Control

Fraud Protection Warnings

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