2025 News Archive

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Archive eSolutions, Webshop and YourAPP 2025

Version Available from app Shop SOT eSolutions and portal Function and comment
1.8.0307x 10.04.2025 X X   In-house payment at the checkout with QR code possible (also at PayNow tables).
      X   In the web shop, a web voucher invitation amount was also displayed at locations that do not participate.
      X   Countries for delivery in retail extended by a further 250 countries.
      X   Prevents an order from being placed twice
      X   The handling of delivery addresses has been corrected.
      X   An external shopping basket can also receive a comment during payment.
      X   Some mandatory fields could be saved without being filled in.
      X   A shopping basket with an outstanding amount (after deduction of a web voucher) had not been treated as an obligation by the GTC.
    X X   The option to change the language during the loop has been visually enhanced.
    X X   The contrast for the indication of the alcohol content and the base price has been increased.
    (X) (X)   (Minimum order value and delivery fee for polygon card could be calculated incorrectly)
    X X   The screen brightness was not automatically increased on the Android device for web vouchers with a QR code.
        X The dialogue for accessibility mode has been made more self-explanatory.
        X The dialogue for accessibility mode has received an additional text for the translation "Reset".
        X Optimisation of image handling.
Version Available from app Shop SOT eSolutions and portal Function and comment

1.8.0123

1.8.0217

 25.02.2025 X X   Customisation of the delivery address entry.
    X X   Webshop + app - colour adjustments in news, coupon, product group bar.
    X X   From time to time, the street of the delivery address was not pre-set as read-only.
    X X   Delivery to Polygon has offered addresses with the same postcode outside the Polygon definition.
    X X   When registering, users can enter their name for verification. Although this field is a mandatory field, it only allows the entry of spaces.
    X X   If you click on one of the community icons, a dialogue "You are leaving our application" appears before the corresponding page is displayed.
      X   Removed unnecessary scrollbars.
      X   Not Available Overlay now adapts to the shop colours.
      X   Check disappeared during colour adjustments in the registry.
      X   Success screen for in-house ordering: in English, placeholders were displayed instead of the number of items.
      X   Entry of the delivery address with regard to the street secured.
      X   Menu detail - further options could no longer be collapsed.
        X SVG was not on the same level.
        X Product group bar: Swipe gesture customised.
        X SOT product group: UI customisation
        X SOT number entry optimised.
1.8.0117 29.01.2025 X     Push notifications did not go out to all apps.
    X X   Menu no longer asks for the delivery address when starting.
    X X   Delivery addresses with special characters were not allowed.
1.8.0106 15.01.2025     X Display corrections in the sub-extras
        X Deposit display for extras and sub-extras
      X   Product detail: Incorrect "i" button display for Extra
    X     Delivery and collection time was offered incorrectly when there was a divider on the day.
      X   Group order: Animation under group overview & member details
Version Available from

app

Shop

SOT

 eSolutions and portal Function or remark
1.7.1212 17.12.2024     X First SOT version with accessibility.
1.7.1204 11.12.2024 X X   Lead time for delivery and collection can now also be set in days
    X X   Top up voucher: the option to change the quantity in the shopping basket has been removed.
    X X   "Free shipping from amount X" is no longer displayed if the delivery fee is already 0.00
        X The nutritional values show additional information "per 100g" as in the shop
1.7.1122 03.12.2024 X X  

In certain resolutions, the TAGs could cover the price.
    X X   In the previous version, the comment field in the shopping basket could no longer be deactivated.
    X X   The CO 2 data is now displayed under the Product information tab.
    X X  

Optionally, you can change the form of address within the web shop or app from "you" to "you".
    X X   Rounding error corrected under iOS for Apple Pay.
    X     Corrected line breaks in bonus promotions.
    X X  

For deliveries with multiple locations per postcode, the delivery charges and the minimum order value were ignored.
    X X   A maximum number of orders per time slot can now be defined.

Archive Change Management 2025 (changes)

Hotfix 18 from 06.05.2025

  • Bonus system: In future, the designations you assign to bonus campaigns must be unique (the same designations may not be used more than once, which is checked by the system).

  • Hypersoft mPOS: After a successful scan, there is a short pause to avoid double scans of the same code. The new light button switches on the light on the handset for the scan.

  • Kitchen Monitor: Support for new swipe gestures in the Workflow Manager and Row Station.
  • Customer master export: The export of the customer master has been accelerated. In addition, a file in ZIP format containing 2 CSV files is exported from a volume of 100,000 customers. 1 CSV file with the customer data and 1 CSV file with the filter settings.

  • TSE system: The acquisition or commissioning date can now be determined by the system for TSE messages.

Hotfix 17 and portal update from 25.02.2025

  • Signum Integration: The sales data is no longer transferred with the current date and time, but is now based on the TTADate and TTATime.

  • Master information: Bank data is now always displayed as IBAN/BIC (BLZ/AccountNo was still offered for new clients).

  • Task Scheduler:

    • Instead of "Automatic Report Manager", "Report:" is now displayed in abbreviated form in the list.

    • Tasks will no longer be imported from the Windows Scheduler in future.

  • TSE System: The wording of the TSE checksum heading on the financial overview has been adjusted. Instead of "TSE checksums", the report now reads "TSE checksums to support the APP 'AmadeusVerify'".

Hotfix 16 Refresh 20.01.2025

  • Incidents in the portal: Design and workflow have been optimised: Manage incidents in the portal

  • TSE system: Support for electronic notifications adapted to the updated requirements.

Hotfix 16 for SP 16 from Tuesday 3 December 2024

Archive Service and benefits 2025 (New)

Hotfix 18 from 06.05.2025

  • Report Manager: Expiry of TSE sticks will be displayed as a note on the financial overview in future. Both 6 weeks and 3 weeks before expiry are taken into account.

eSolution and portal update from 10.04.2025

  • Article master: The translations in recipe linkages were not saved.

  • Chef Campaigns: It is now possible to integrate Chef Campaigns in a webshop.

  • Webshop: In the webshop, an optional text can be stored with DigiPager as a note / order confirmation.

Reload Hotfix 17 from 11.03.2025

Hotfix 17 from and portal update 25.02.2025

Portal update 11.12.2024

Portal update from Tuesday 3 December 2024

Hotfix 16 for SP 16 from Tuesday 3 December 2024

 

Archive Administrators and Installers 2025 (specialised information)

Hotfix 18 from 06.05.2025

eSolution and portal update from 10.04.2025

  • Adyen will no longer distribute PCI PTS 5-certified terminals from 30 April 2026 in accordance with the PCI Security Standards Council. Note on the changeover: The existing hardware can continue to be used until at least April 2029. The replacement on PCI PTS 6 terminals is carried out in coordination with Hypersoft. Please note that no new PCI PTS 5 devices will be sold after April 2026 and no new functions will be available after August 2025. Hypersoft plans an early changeover and advises you individually to ensure a smooth changeover. Further documentation:PCI PTS 6 migration - effects on terminals

Hotfix 17 from and portal update 25.02.2025

  • VR PayME: Complete instructions for onboarding the system.

  • SOT Self Order Terminal: No message is displayed on the SOT if the card terminal is not ready and needs to be restarted. A message is now output at the station to which the printer messages are also sent.

  • New third party entry "Gastro Instruments GmbH" as a new partner in the e-commerce interface.

New ePOS Finance licence from 02.02.2025

Update from 29/01/2025

New topic: VR Payment PayME Onboarding

Update from 15 January 2025

The POS terminals Plain and Shape can no longer be reordered. The new Vitality II device has been added.

Updates 17.12.2024

Hotfix 16 for SP 16 from Tuesday 3 December 2024

  • ePOS Professional Support integrated as the new standard at the POS:

  • Hotfixes: From now on, systems without support will no longer receive hotfixes.

  • Tap2Pay: New note as topic No cancellation with Tap2Pay.

  • eSolution integration: The new partner Jamezz is available as a sub-channel, but the integration is not yet complete.

  • Hypersoft Pay:

    • The Adyen firmware 1.109.10 will be delivered on 17 December. the distribution should be finalised.

    • As a logged-in MCP user, the password of the stored user can now be displayed using the eye symbol.

  • Note: A webshop/SOT item master can now also be set up in a central system without a licence. Until now, this always required a (then free)"UX Self Order..." licence. be assigned. In future, this will no longer be necessary in a centralised system.

Documentation update:

Archive Quality Management 2025 (improvements)

Hotfix 18 Refresh 26.05.2025

  • Article master: There was a problem if Bontext2 is changed and the button to switch between Recipe <> Product is pressed immediately afterwards.

  • ELSTER message: The decommissioning date was partially not transferred.

  • Hypersoft POS:

    • A display problem with 1024x768 screen resolution in connection with the cash register start directly from the MCP has been fixed.

    • Calculation of the tax amounts from the gross amounts has been adapted so that validation is also ensured in the event of rounding problems in the X-bill, applies to NoCOO vouchers, X-bill, ZUGFeRD.

Hotfix 18 from 06.05.2025

  • Front Office Reports: The merchandise category distribution was not taken into account in the merchandise category report.

  • Hypersoft eSolutions: The internal number of possible attachments was still limited to 16 in the eCommerce area and has now also been extended to 64.

  • Hypersoft mPOS: The settings for the mPOS's own tip dialogue were not displayed.

  • Hypersoft Pay:

    • When entering tips on a payment terminal, there were sporadic discrepancies in the signature if the long-announced "Pay@Table" function was still activated.

    • The selection of devices in the list of BZV settings was limited to 16 devices.

  • Hypersoft POS:

    • The Hypersoft logo could be selected in the self-service mode of the checkout mode.

    • If a voucher sale was partially paid for with a deposit, the deposit amount was not included in the payment method (like cash) of the voucher.

    • Transactions that were 100% sold with a voucher and then reissued via NoCOO were missing the status of the payment method in the portal.

  • Hypersoft Portal: Protection of discounts in the customer base and limitation to a maximum of 100%.

  • Hypersoft Location System:

    • The customer data upload has been optimised in terms of speed.

    • Nutritional information is only uploaded to the portal if values are also stored.

    • There was a conflict between the Cloud Box and the POS system for discount support in the in-house order.

    • If a voucher containing a benefit in the form of an item booking was scanned in the multi-payment dialogue, the keyboard was locked and the cash register had to be restarted to unlock it. Benefits can no longer be used in the multi-payment dialogue, as they also affect the final total. They must be used before the payment dialogue.

  • In-house order: The in-house order could be blocked due to a cancelled cashless payment transaction.

  • Journal Export GoBD: If the first month of an export did not contain any data, the header line in the CSV files was not exported subsequently.

  • Journal Export Statistics: The columns EArtNo and EArtNoFree have now also been added for the EXTRAS in the statistics export in the Journal output format.

  • Lunch Check integration: The PIN or CVC number of the Lunch Check must always be three digits. This led to an error with CVC numbers beginning with zero. In future, the PIN and CVC for Lunch Check will always be transferred in three digits with a leading zero.

  • PMS Viewer: The status of the two buttons 'Wait for transfer ' and ' Process with error ' is now saved across all sessions.

  • Report Manager:
    • The DATEV report was able to add up more than two tip records per transaction.

    • The operator payment types and the commission report were sorted according to incorrect parameters.

    • The accounting overview could not display a payment in certain situations.

  • RKSV Fiscal Law Austria: In Austria, signatures were sometimes carried out twice if two forms (thermal and DIN A4) were printed simultaneously for one transaction.

  • SOT: After translation by AI and switching to another language, some fields still showed old texts.

  • Stock Reporter:

    • There was an error loading the saved loss reasons in the order centre report.

    • From the second user onwards, a report could no longer be opened simultaneously.

  • TSE System:

  • A new version of the HS-SSP document has been created for download in the portal:

  • The VAT distribution of items that had a fixed VAT rate using the original price and were only included as a component and sold off-premises has been corrected.

  • The signing was correct, but the distribution of the journal data records was not correct.

  • For stations that were once signed and then converted to "Subsystem", the name "Station missing" was displayed.

  • The shifting of surcharges by components from one price level to another with VAT distribution and on-premise and off-premise sales led to incorrect labelling.

  • Error message occurred in AmadeusVerify if an invalid currency code (e.g. "bar" instead of EUR) is entered for the main currency. This is why the system now replaces such a misconfiguration with EUR.

  • For items that have a fixed VAT rate, were only sold as part of other items and applied to out-of-home sales, the associated VAT distribution was not correctly recorded in the journal data. However, the transactions were duly signed.

  • When entering a tip on a payment terminal, there were sporadic discrepancies in the signature if the function at the time, which supported a subsequent tip on the terminal, was still activated.

  • When post-processing transactions, offsetting entries were sometimes written incorrectly in the journal. These are now filtered out so that they do not affect exports. If a document export would lead to incorrect check results, e.g. due to totalling errors in post-processing, this is not exported as a precaution and is logged in the log file instead: An entry is made in the log file: e.g. "Document #49054 processing history incorrect" with a reference to the TSEID and transaction numbers of the signatures concerned.

  • An endless "Please wait animation" could be displayed in the TSE archive.

  • There were gaps in the numbering of vouchers because an internal number "PosZeile" in lines.csv was increased by one value too many.

eSolution and portal update from 10.04.2025

  • Incident Management: The programme led to an error message if the feedback field was too short.

  • NoCOO: NoCOO search field contained the word "span" after the search.

  • Portal: The UI has been improved when loading a table for the first time.

  • Webshop: Polygon map was deactivated when saving the webshop settings.

Reload Hotfix 17 and portal update from 24.03.2025

  • Item Master:

    • Changed prices of copied articles were not saved if they were edited immediately.

    • Text fields for ingredients only allowed 1020 characters in the translation instead of 2500.

  • Gastromatic interface: If unformatted content was transferred in fields in the Gastromatic master data retrieval, this sometimes led to an interruption in data processing.

  • Hypersoft mPOS:

    • The waiting screen stopped sporadically after scanning.

    • If the Warning on occupancy setting is switched off for reservations, a warning is always issued if this table is reserved at any time that day."

Reload Hotfix 17 and portal update from 25.02.2025

  • Article blacklist: The article blacklist generated an error if the name selection list at the top right was changed and the saved value was no longer available.

  • TSE System: Order signatures of bills of exchange were no longer exported and the export was secured again.

Hotfix 17 and portal update from 25.02.2025

  • Item Master:

    • In one control centre, "Own ingredients" were not always displayed correctly in recipes.

    • In one head office, it meant that changes could no longer be saved if several order variants were to be created, changed, saved and new order templates created again.

    • The "Highlight receipt text" button was inaccurate.

    • The Printout Manager could not display data if inverted commas were used in the article text.

  • Barcode Manager: The Barcode Manager could only list items if they were also assigned a barcode in the article master. This meant that they were not displayed if only one barcode was stored in the purchase variant.

  • Data backup: New option in the Data backup / SFTP area - The path to the storage location can now be specified. The data backup now also takes into account the specified path to the storage location when backing up via SFTP.

  • Deliverect Integration: When transferring the inserts (modifiers) to Deliverect, the inserts from the 10th digit onwards were created with one zero too few. Thus, enclosures 1 and 10 were indistinguishable.

  • Front Reports:

    • The data retrieval for the manager report could not always be created with different databases.

    • The switch that the cash register closing should be carried out across all profit centres has resulted in the cash registers always displaying all data.

  • gastromatic Integration: An error on the part of gastromatic resulted in some employees not being listed. The data retrieval has been adjusted so that we catch the error.

  • Hypersoft Delivery: The eCommerce interface sporadically generated empty, unnecessary delivery entries during use. This resulted in unnecessarily slow work.

  • Hypersoft mPOS: When tipping by overpayment, a transaction discount was calculated on the tipped item (if it was incorrectly set as discountable). This is now prevented regardless of whether the item is set incorrectly or correctly.

  • Hypersoft Pay:

    • If an OffBalance was present, an EC payment could still be executed after incorrectly saving to the medium, which overwrote the existing OffBalance.

    • PayTec terminal crashes cause a restart loop in the ZVT interface.

  • Hypersoft POS:

    • If a transaction containing a bonus card was sent to the payment terminal, the following transaction received the same bonus card.

    • If an item with the property "Free price", which also had attachments with difference prices, was newly booked via the booking list, the difference price was doubled when the article was booked.

    • The display of booked scale items in combination with cancelled scale items and discounted transactions on the invoice form has been revised, as the discount line displayed an incorrect discount value.

    • In some cases, too high a number of grams was used when searching for a scale item. A preventive check for excessive grams has now been integrated (maximum 600 KG for free gram input).

    • If you copied a cradle item from one price level to the next using the Swiss currency setting), the rounding to the nearest centime was not applied during the action.

    • If the entire sum was distributed to a different VAT rate and only by a supplement in a VAT distribution, the VAT code (A,B,C,..., S) was not used by the supplement, but by the main item.

    • Process cards starting with 998 may now have a length of 13 or 14.

    • Sub-queries were not checked for "restricted bookable" or "blocked list".

  • Hypersoft System:

    • Uploading for stand-alone systems as a location and as a control centre has been reliably secured.

    • Troubleshooting at the POS when using different database versions between server and client.

    • Adaptation of process handling for different database versions between server DB and client DB (database V11).

    • With older subchannels, e.g. "Yoordi", a process was delayed despite payment of the receipt order. In future, a completed transaction including a payment will no longer be delayed, but triggered immediately and therefore billed correctly.

  • In-House Ordering: Deleted employees have been added to the list of operators for In-House Ordering.

  • Journal export: Order signatures for vouchers were not issued if the payment type in the currency table was not "GOOD" as an abbreviation.

  • Card management: The rebooking of PrePaid cards discarded the card number and was therefore unable to record it in the payment data.

  • NoCOO:

    • It has happened that the NoCOO receipt has shown the duplicate content or total.

    • An error correction when creating the XRechnung.

  • PMS Integration:

    • Incorrect menu linking created an incorrect entry in the PMS booking file, which could then not be processed by the PMS interface. The incorrect entries are now ignored and the data is transferred correctly.

    • In the case of split card payments containing several tips, the tip was only transmitted to the hotel interface for the first card payment.

    • An incorrect search result was returned for several dynamically created paymasters in the Mews hotel interface.

  • Report Manager:

    • The sorting by date was incorrect in the report "Voucher sale (multi-purpose voucher)", it was not sorted by date.

    • The user payment types "UserTerminalPayReport.lst" in the layout has been adapted so that more payment types can be output.

    • The Operator Payment Types report reported an error when two employees have the same name.

  • Remote Commander: Settings for "WebCam-Scanner" removed ( product 'ScandIT' no longer exists ).

  • Reservation integration: Walk-ins were not checked out when using NoCOO.

  • Stock Management:

    • In the stocking report, the quantities of items with the units litres or kilograms (or kilos) were displayed as 0 if these are stored as floating point numbers in the DB. This means that only whole numbers were output for the quantities. Numbers such as 0.75 or 8.731 are now also displayed for quantityUVP and quantityKE.

    • When reprinting a goods receipt and during layout, the variable for the RRP quantity was not set.

    • The mail dispatch of the order centre did not take into account the selected communication type, so an attempt was made to mail to a telephone number by mistake.

    • Previously cancelled vouchers could be cancelled again in the order centre via the voucher overview.

    • The export for mail dispatch no longer uses file names that can be problematic for mail programmes.

  • So' Use Integration: Handling improved .

  • Task Scheduler: The log archives are deleted after 12 months. A memory error occurred when packing large archives.

  • Terminal Commander: Programmes with a start delay no longer take this into account when restarting.

  • TSE System:

    • In the TSE configuration, the current date was displayed when a TSE was deactivated by selecting it several times.

    • The text output for the Elster export has been supplemented by "Type of eAS: Computerised/PC cash register systems" and thus adapted to the online documentation of the tax office.

  • Product groups: When printing the product groups, groups without account assignment were output with the account assignment of the previously printed group.

  • Webshop:

    • Address data of the "distributor" could not be uploaded to the portal.

    • The eCommerce interface was unable to assign any of the stored menu items to orders with "ASAP".

Refresh from 10.02.2025 for Hotfix 16

  • NoCOO ZUGFeRD/ XRechnung:

    • The data structure of the XRechnung embedded in the PDF has been extended and the originally optional fields have now been filled correctly.

    • In addition, the rounding differences in the net calculation have been adjusted and no longer represent an error

    • The invoice copy at the POS can also be used to retroactively correct incorrect NoCOO vouchers and invoices.

Portal update from 29/01/2025

(Update from 31.01.2025: From 29.1. a date in February was shown for March).

  • Hypersoft PAY: Interface for VR PayME

  • Cashbook: Bugfix for the animation of the titlebar in the cashbook when opened in Firefox or Safari

  • Incident management:

    • Incidents can now be created for different locations.

    • Incident management: First name and surname are used from the user data and column titles are customised

  • SOT: The article tag dialogue shows the title of the tag in the selected language.

  • YourAPP: There was a possibility that items were not synchronised correctly if the location was able to report the articles before the head office.

  • Reservations: The reservation widget could not offer a date and time for selection

Portal and shop update from 15.1.2025

Refresh master information: A subsequent error could occur in the master information when a point was stored as a decimal separator and the separator was not displayed. The percentage multiplied by one hundred was displayed as a subsequent error and saved incorrectly on exit. The Swiss systems were mainly affected.

  • User management: The history button is now displayed across all locations.

  • E-invoice: In Accounting and Hypersoft invoices, the VAT totals could be output with a difference of 1 cent due to the net calculation.

  • eSolutions location settings: Fixed an error when deleting or adding a new divider in the times.

  • eSolutions Webshop:

    • In-House has been added as a filter option in the order overview (as In-House orders are processed directly at the POS).

    • In the order overview, a standport only filters out its orders.

    • In the order overview, the date selection for year could not be switched with arrows.

    • The order of the columns in the "Lead times and cycle" section has been adjusted in the settings.

  • My invoices: Graphical adjustments and descending sorting by date.

  • NoCOO: NoCOO payment settings: the TWINT or Google Pay message had multiple placeholder characters when the dialogue was reopened.

  • Self Order Terminal / SOT: Support for the new multilingual capability.

Hotfix 16 for SP 16 from Tuesday 3 December 2024

  • eBooking reservations: Walk-ins were also incorrectly created for staff / webshop & in-house processes.

  • eSolutions group orders: In the case of group orders, the status query of an open transaction by a guest via their mobile phone could generate an unnecessary response if the transaction had already been paid for by another guest in the same group.

  • Hypersoft mPOS:

    • When splitting, a timing problem could mean that the split table (while open) was no longer locked for access by others.

    • For split tables and teams, the team properties were checked using the split table number, which led to subsequent discrepancies. Now the team authorisations are set based on the actual table number in the data.

    • The quantity of gram items was reset as soon as a discount was subsequently granted. This led to display errors on the invoice.

    • Immediately after redeeming a benefit, the benefit could be booked again by scanning the voucher again.

    • Queries were not displayed for items triggered by MixMatch.

    • Benefits with queries were not posted when redeemed.

  • Hypersoft mPOS Tablet: Copying the (new) mPOS Tablet layouts via the number 30 did not work.

  • Hypersoft POS:

    • Assigning customers to a transaction did not work if the first booking in the transaction was an immediate cancellation and the customer was also assigned a different price level.

    • The automatic operator logout function and the automatic timeout in the dialogue for displaying a message at the POS were limited to a maximum of approx. 600 seconds.

    • If a subsequent payment check could not be executed (cancelled), the process was not released again.

    • The Auto Key Out now also allows timers beyond 600 seconds.

    • The skimming cash register function did not work and triggered an HS-SSP message.

    • It was not possible to activate web vouchers and YOvite together.

  • Kitchen Monitor System:

    • If a cancellation and a booking were sent by the Kitchen Supervisor at the same time and the cancellation contained queries, these queries were incorrectly assigned to the next item - provided that a booking followed the cancellation.

    • The Kitchen Monitor table for the Kitchen Supervisor reports could not be transported to the head office, so that the corresponding reports were not available there.

  • Customer base at POS: Loss reasons are no longer displayed in the customer base at POS.

  • PMS integration: During the subsequent payment check, the hotel interface was not taken into account and therefore no additional data was transferred to the PMS.

  • PMS integration with Mews:

    • Search with abbreviation did not work with Mews.

    • A newly created Paymaster did not work in the Mews hotel interface if a previously created Paymaster was deleted.

  • mPOS Tablet: In the device view (simulation) of mPOS Tablet, it was possible to switch off the displaying PC. This is now being prevented.

  • Report Manager:

    • The average by profit centre report had not taken into account the specifications relating to negative or zero transactions, so that the overall report could deviate.

    • Layout of the operator payment types has been corrected.

  • Stock Reporter:

    • If you selected the grouping "Main group" or "Main group / material group" in the goods receipt report and selected Start calculation, an error was displayed.

    • In the goods valuation report, the total is only shown on the last page of the cover sheet. Furthermore, the product value of subcategories is now also displayed if the subcategory only has one item.

  • Ticket system at the POS: When a thermal replacement ticket was created, the item description was missing.

Further documentation: 2024 News Archive