2024 News Archive
Archive eSolutions, Webshop and YourAPP 2024
Version | Available from |
app |
Shop |
eSolutions and portal Function or remark | |
1.7.1105 | 13.11.2024 | X | Acceptance of web vouchers and collection of bonus points at the SOT. | ||
X |
For subqueries on the SOT, extras are now displayed with a tick if only one selection is permitted. |
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X | In the desktop view of the web shop, queries can now optionally be displayed with product images. | ||||
X | The display of TAGs for recipe linking has been optimised. | ||||
X | Colour adjustments in the coupons module. | ||||
X | Display error of the "like" buttons corrected. | ||||
X | X | X | The displayed discount could occasionally differ from the calculated discount. | ||
1.7.1015 | 22.10.2024 | X | X | The opening hours were processed incorrectly for the In house order type, which resulted in the restaurant being "closed after 00.00". | |
X | The icons in the subheader for back or filter have been hidden. | ||||
X | The request to use the location also inadvertently asked for authorisation for contacts and the microphone. | ||||
X | X | For in-house orders with the Payment at checkout function, the user's table number is now also displayed. | |||
X | X |
The new product group bar has been visually optimised and can now also be scrolled sideways using a swipe gesture. |
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X | X | The Continue order dialogue has been revised and now only contains two options. | |||
X | X | The display of the payment options in the footer could not be recognised in some designs. | |||
1.7.1014 | 17.10.2024 | X | Deleted items were still offered in the shop and new ones were not offered. | ||
1.7.0911 | 26.09.2024 | X | X | Customisation of the cookie banner in the mobile view. | |
X | X | Optimisation of the button for language selection. | |||
X | Coupons with member-only status were displayed incorrectly. | ||||
X | X | The selection of product groups via the menu bar has been fundamentally renewed and optimised. | |||
X | Items with extended time control were sporadically read from the cache and not loaded from the CloudBOX, which is why changed times were sometimes not taken into account. | ||||
X | Recipe chains not displayed by the time control did not reappear when the time was reached. | ||||
1.7.0828 | 10.09.2024 | X | X | New payment method "Payment at checkout" for in-house orders. | |
X | X | The payment methods used in the respective shop are now displayed in the footer or sidebar. | |||
X | The tags of recipe linkages were sporadically displayed incorrectly. | ||||
1.7.0827 | 02.09.2024 | X | Correction of the icon colour for multi-level queries. | ||
X | X |
In some webshop designs, the border of the last item label was not displayed. |
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X | The button labelling could protrude from the button in further translations. | ||||
X |
Recipes within recipe chains were not hidden if they were not available. |
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X | X | In the case of recipe linking, the item was not available if only one product was not available. | |||
X | The expiry date of coupons was displayed in the background colour in some designs and was therefore not legible. |
Version | Available from |
app |
Shop |
SOT |
eSolutions and portal Function or remark |
1.7.0716 | 06.08.2024 | X | Sub-queries are now displayed in a separate dialogue. | ||
X | By entering parameters in station management, different product ranges and/or price levels can now be stored for each location when starting SOTs. | ||||
X | The SOT now supports additional languages using the translation function in the portal and item master. | ||||
X | X | The animations when pressing queries and checkboxes have been optimised. | |||
X | X | Sporadically, the symbol of the set currency was not displayed correctly. | |||
X | X | Optionally, the comments per shopping basket can now be deactivated in the portal. | |||
Will be postponed to a later date: (The payment method Sofort by Klarna will be changed to Klarna Pay Now ). | |||||
X | X | Optimisation of the "order more" dialogue on small screens. | |||
X | The Android app now supports Google API Level 34. | ||||
X | X | The details marked with an * in the list of ingredients are now highlighted in the webshop. | |||
1.7.0621 | ... | X | X | The item labels have been optimised so that less space is used below the product images. | |
X | X | When entering the phone number for the ePing/DigiPager, the country prefixes for DE, AT and CH are now displayed at the top. | |||
X | X | For "In house" orders with payment, it could happen that the user was not redirected back to the order confirmation page after completing the order. | |||
X | The entry of the phone number for the ePing/ DigiPager is now recognised by the browser as a "mobile phone number" and pre-assigned if data is available. | ||||
X | Support for the latest Google FCM version for sending push notifications. | ||||
X |
Items whose components were not available could still be added to the shopping basket. |
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X | Some of the item tag queries were displayed in different sizes. | ||||
X | X | When entering the phone number for ePing, the selection could sporadically jump automatically to the lowest entry. | |||
X | X | Sporadically, the option to discard the order within the ePing query could not be used. | |||
X | X | Optimisation of the navigation in the "order more" dialogue. | |||
X |
The expiry date of coupons is now displayed more clearly in colour. |
Version | Available from |
APP |
Shop |
SOT |
eSolutions and portal Function or remark |
1.7.0531 | 13.06.2024 | X | X | The note on the ePing/DigiPager can now contain an additional optional text, e.g. for issuing the order. | |
X | Coupons are now displayed in a new tile view including the expiry date. | ||||
X | X | The phone number in the order confirmation can now be pressed to initiate a call directly. | |||
X | X | The dialogue for the query "To shopping cart, continue shopping" could have an incorrect background colour for some colour combinations. | |||
X | The item description was accidentally hidden in the item overview if no item image was stored. | ||||
X | The query is now skipped for recipe linkages with only one recipe contained. | ||||
X | X | The dialogue for the query "Continue ordering or to shopping cart" now contains an additional option "To product overview". | |||
1.7.0517 | 05.06.2024 | X | X | For items with (extended) time control, it was possible to set the delivery or collection time outside the order times for these items. The shopping basket will now be checked to see whether the respective items can be ordered at the desired delivery or collection time. | |
X | X | The item details and queries are now reset after the item has been added to the shopping basket. | |||
X | X | If a coupon QR code was successfully scanned that did not meet the specifications, scanning was cancelled and no error message was displayed. | |||
X | When scanning table or coupon codes, display errors could occur on some end devices. | ||||
X | The automatic complete data synchronisation at the start of an SOT has been deactivated again, as the synchronisation errors with the previous version have been fixed. | ||||
X | In rare cases, it could happen that the SOT is supported if a query item was synchronised incorrectly. | ||||
X | X | X | Queries now also take time control and extended time control into account. | ||
X | On iPhones, a new card can now be stored within a payment transaction with Apple Pay if no valid card existed. | ||||
X | X | Adjustments to the layout of the payment methods in connection with "Pay with Google" |
Version | Available from |
APP |
Shop |
SOT |
eSolutions and portal Function or remark |
1.7.0510 | 22.05.2024 | X | Optimisation of in-house and group ordering for tablets in landscape format. | ||
X | For in-house orders with mandatory payment (Pay Zone), payments could be skipped by reloading the browser in the shopping basket. | ||||
X | For orders without compulsory payment and without entering customer data, the "Continue" button has been renamed "Order now for a fee". | ||||
X | X |
For recipe linking, an "from/ from" is now displayed in front of the price when selecting recipes. |
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1.7.0412 | 07.05.2024 | X | X | After adding an item to the shopping basket, the user is asked whether they want to continue ordering or go to the shopping basket. | |
X | X | Visual improvement of the "snack bar" in relation to the feedback of actions, e.g. saving user data. | |||
X | X | The data of a location is now displayed in the payment process, even if no imprint has been maintained. | |||
X | X | For group orders, each member of an order group could determine the menu sequence of all group members. | |||
X | X | New TWINT payment method implemented for webshops in Switzerland. (The Swiss PostFinance Card can also be accepted via TWINT) | |||
X | X | The components of a forced query are now always displayed in full and do not have to be expanded if there are more than 6 options. | |||
X | Item availability by quantity was not taken into account for coupon items. | ||||
X | With more than 6 recipes within a recipe chain, display problems could occur. | ||||
X | The button for marking the product information now uses the accent colour. | ||||
1.7.0323 | 08.04.2024 | X | X | Implementation of a new drop-in version of Adyen to continue to ensure the security of eSolutions payments and to be able to add further payment options. | |
X | Coupons were incorrectly faded out 24 hours before the respective coupon expired. | ||||
X | X | X | Display of the item status "Pre-packed". | ||
X | X | X |
Display of the English translation of the eSolutions information (e.g. the list of ingredients). |
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X |
If the language was changed to EN, the cookie information of "Wallee" was incorrectly displayed, although it was not used. (This was merely a display problem). |
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1.6.0327 | 28.03.2024 | X | X | The dialogue for querying the DigiPager / ePing is now displayed in full screen. | |
X | X |
The order confirmation for in-house orders with mandatory payment now uses the optional texts from the portal. |
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1.6.0326 | 27.03.2024 | X |
Product recommendations have been greatly enlarged in the desktop view. |
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X | X | The eSolutions information "Distributor" has been renamed "Responsible company". | |||
X | X | The eSolutions information "Ingredients" has been renamed "List of ingredients". | |||
X | X | The "Labelling" section in the item details has been renamed "Product information". | |||
X | X |
The item details can now be called up again in the shopping basket using an i button. |
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X | X | Items without queries can no longer be added directly to the shopping basket via the "+" button, as this does not fulfil the obligation to provide information. | |||
X | X | Once an item has been placed in the shopping basket, there is now no automatic navigation back to the product group overview. | |||
1.6.0322 |
26.03.2024 | X | X | Optimised display of the minimum order value in the shopping cart and display of the subtotal. | |
X | The scanning of coupon codes now takes place within a separate dialogue in order to optimise operation on some end devices. | ||||
X | The payment buttons looked like "disabled" in some designs, the display is now like an activated button. | ||||
X | The button on the cookie banner for functional cookies only now reads "Close" instead of "Accept". | ||||
X | X |
All customers will now see a note in the legal notice stating that Hypersoft is not responsible for the content of the order page. |
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X | X | Correction of display errors when filtering locations, displaying tabs and changing the number of an item. |
Version | Available from |
APP |
Shop |
SOT |
eSolutions and portal Function or remark |
1.6.0308 | 15.03.2024 | X | The sorting of the coupons has been adjusted as follows: favourite, expiry date, name. | ||
X | The location filtering within the coupons did not display the "Location selected tick". | ||||
X | Item synchronisation after restarting the SOT could take an unusually long time due to incorrect loading behaviour. | ||||
1.6.0228 | 06.03.2024 | X | X | Compulsory queries are now labelled "Mandatory selection". | |
X |
Optimisation of the display of the "distributor". |
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X | X |
Queries with only one permitted selection can now be changed more quickly, as only one selection needs to be made instead of a deselection and selection. |
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X | X | By entering special characters in the tip field, it was possible to enter a negative tip. | |||
X | X | In the ticket shop, annotations could still be entered per article by mistake. | |||
X | The colour gradient in the cover image on the homepage has been removed. | ||||
X | The SOT can now be started with a special parameter to force a complete article synchronisation on restart. | ||||
X | Corrected spelling mistake in the coupon area. | ||||
X | X | Optimised display of sub-queries. | |||
X | X | Linking the "Address label" in the locations module with Google route planning. |
Version | Available from |
APP |
Shop |
SOT |
eSolutions and portal Function or remark |
1.6.0223 | 28.02.2024 | X | X | For in-house group orders, the user guidance after inviting friends has been optimised. | |
X | Scanning coupon codes in YourAPP resulted in an error message. | ||||
X | X | Comments can no longer be entered by the user for the order types "Vouchers" and "Tickets". | |||
X |
Visual customisation of the "Coupons" module. |
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X |
If a coupon code was selected via the "Coupons" module and added to the shopping basket, the app no longer responded. |
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X | If coupons are not assigned to a location, they will no longer be displayed in the list of coupons, as it would not be possible to redeem them. | ||||
X | The redemption of coupons via the coupon module is now prevented for the order type "Browse", "Web vouchers" and delivery if an external link is stored. | ||||
X | If the QR code of a coupon does not meet the specified standard when scanned, a corresponding message is displayed. | ||||
1.6.0220 | 21.02.2024 | X | X | Adjustment of the frame colour of article details | |
X | X |
Item labelling of components could not be displayed with version 1.6.0209. |
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X | X | The display of long coupon designations was incorrect. | |||
X | X |
Optimised display of nutritional values in the mobile view. |
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1.6.0209 | 15.02.2024 | X | X | Optimised display of the labelling of components in queries. | |
X | X | Entering the gender in the profile settings is now optional | |||
X | When redeeming coupons via the coupons module, a location always had to be selected beforehand. | ||||
X | In the mobile view of the web shop, the product group labels are displayed in a smaller size so that the entire product range can be viewed more quickly. | ||||
X | When selecting coupons via the button in the webshop, only the coupons valid for the selected location are displayed. | ||||
X |
Expired coupons are now automatically hidden in the coupons module and do not have to be deactivated separately via the portal. |
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X | When labelling components in queries, the article name and not the name of the query was displayed in the header. | ||||
X | X | The frame colour of articles and recipe links in the webshop could not be displayed for some colour values. | |||
X | X | X |
The adapted nutritional value designations are now also automatically translated into EN. |
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X | X | If there were only two product groups in the webshop, the labels were displayed disproportionately large. | |||
X | X | The labelling of components is now only loaded when the article details have been called up. | |||
X | X | The heading "Nutritional value per 100 ml" was displayed as "Nutritional value per 100g". | |||
X | X | If a user logged in and clicked the back button under "My account", the login page was displayed again. | |||
X | X | If a user selected an order type via the location details, they had to select the desired location again by mistake. | |||
X | The location display on the start page of the desktop view is now in alphabetical order. | ||||
1.6.0202 |
0 6.02.2024 | X | X | X | Optimised display of eSolutions information in the article list. |
X | When recipe links were used, they were always displayed below the regular articles, regardless of their internal article number. | ||||
X | X | If no legal information was maintained for a location, an empty container was displayed in the web shop. | |||
X | X | The details of recipe links are now displayed in the style of the new article details. | |||
X | X |
Optimised display of product recommendations with eSolutions information. |
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X | The list of coupons was displayed incompletely via the call-up within the web shop. | ||||
X | in Cookie icon has been added to the cookie information. | ||||
X | X | Optimised display and functionality of location details. | |||
X | When using the function to skip the order type, no items were displayed if the only order type was "to go". | ||||
X | X | With stored information on the labelling of ingredients, very long loading times occurred when selecting an article or recipe linkage. | |||
X | X | X | Nutritional values of the type: energy/ calorific value, fat, of which saturated fatty acids, carbohydrates, of which sugar, protein and salt are now also displayed if the stored value is "0". |
Version | Available from |
APP |
Shop |
SOT |
eSolutions and portal Function or remark |
1.6.0201 | 05.02.2024 | X | The shop could not be used on Safari browsers below version 16. | ||
1.6.0131 | 01.02.2024 | X | The display of components with long article descriptions has changed the size of the labels. | ||
X | X | For the order types: ticket and voucher, the imprint per location was only displayed once the user had confirmed the terms and conditions. | |||
X | X | Optimisation of the view of article details. | |||
1.6.0129 | X | X | X | Display of allergens, nutritional values, additives and eSolutions information within the components of a query. | |
1.6.0124 | 25.01.2024 | X | X | The display of recipe links with a separate frame colour has been optimised. | |
X | The background colour for screens with an activated camera could be displayed incorrectly. | ||||
X | X | Extensive layout customisation of article details, queries, article images and buttons in the shop. | |||
X | X | The webshop now informs the user about the legal master data of the selected location during the ordering process. | |||
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X | Images for locations and product groups could be displayed incorrectly with certain colour combinations. | |||
X | When listing several locations in a location query, the last entry could be displayed incompletely. | ||||
X | X | The number of persons in vouchers can now optionally be entered using the keyboard. | |||
X | Optionally, the selection of the order type can be skipped by a setting in the portal, e.g. if tickets are sold exclusively via the SOT. | ||||
X | In the coupon details, the wrap of the description text was incorrectly displayed with a <br>. | ||||
X | X | Coupons can now be redeemed directly in the webshop by selecting, scanning or entering the coupon number. (details to follow) | |||
X | X | Optionally, the DigiPager/ ePing can be rejected and the order cancelled. | |||
X | X | In queries with long item texts and line breaks, the plus and minus buttons were displayed incorrectly. | |||
X | X |
The clickable areas for adjusting the number of items or persons have been significantly enlarged to optimise input on mobile phones. |
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X | X | Web vouchers of a free amount entry must now have an amount of at least 1.00 instead of 0.01. | |||
1.6.0101 |
17.01.2024 | X | X | X | Deposit, alcohol content, caffeine content and the base price are now already displayed in the item list. |
Version | Available from |
APP |
Shop |
SOT |
eSolutions and portal Function or remark |
1.5.1206 | 15.12.2023 | X | X | Benefits already removed from the bonus system were still displayed in the app. | |
1.5.1205 | 14.12.2023 | X | X |
The display of the item list did not take into account the deposit stored in a query. |
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X | X | In the item details, the number of items was not taken into account when displaying the deposit amount. | |||
1.5.1204 | 13.12.2023 | X | X | Google Pay can be used as an additional payment method. | |
X | X | Support for recipe linking in the web shop | |||
X |
The text colour of the "Next" button in queries could not be recognised with certain colour settings. |
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X | X | In the voucher details, the desired number of vouchers can now be entered using the keyboard (up to a maximum of 99). | |||
1.5.1116 | 11.12.2023 | X | The customer data was not retrieved in accordance with the portal specifications. | ||
1.5.1115 | 30.11.2023 | X | Product images in queries could be displayed distorted. | ||
X | The position of the payment buttons has been moved from the top right to the bottom right. | ||||
X | The "Next" button in queries now has the colour type 7. | ||||
X | X | For "In house" orders outside opening hours, the opening hours are now also displayed. | |||
X | X | The item sorting in the shopping basket has been removed. | |||
X | X | The entry of spaces as table code is prevented. | |||
X | X | Text customisation if the shop/app cannot access the device's camera. | |||
X | X | For voucher shops with only one voucher and without a landing page, you will not be navigated back to the shopping basket after adding a voucher. | |||
X | X | Adjustment of the font sizes in the mobile footer area. | |||
X | X | For webshops with only one location, the selection of the location is skipped after the selection of the order type, except for deliveries. | |||
X | X | Correction of display errors in group orders. | |||
X | Optimised display of images for product recommendations. |
Version | Available from |
APP |
Shop |
SOT |
eSolutions and portal Function or remark |
1.5.1107 | 14.11.2023 | X | Support of TAGs in queries. | ||
1.5.1024 | 15.11.2023 | X | X |
The order of queries for group orders has been changed to: 1. Join group 2. Create group changed. |
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X | X | Sporadically, the "Order successful" dialogue was displayed instead of an error message for cancelled orders. | |||
X | X |
Design customisations for the "Welcome to the order group..." Page. |
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X |
The "Service call" button on the SOT is now hidden when the corresponding texts and labels are removed from the portal. |
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X | Transaction cards with letters, only spaces, or a 0 as the card number could not be accepted at the SOT. | ||||
X | X | The Retail order type no longer displays opening hours. | |||
X | X |
The ePing did not react to the webshop language used and was only sent in DE. |
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X | X | The menu bar displayed the module names in different font sizes at certain resolutions. | |||
X | X | Group orders could not be paid for if the Pay Now option was activated in the portal. | |||
X | X | The dialogue for querying the ePing could be incorrectly closed via an X button. | |||
X | The "Download voucher" button did not work in the Android YourAPP. | ||||
X | X | The preferences checkmark is now displayed in the respective accent colour. | |||
X | X | In the location overview, the last location was not fully displayed in some resolutions. |
Version | Available from |
APP |
Shop |
SOT |
eSolutions and portal Function or remark |
1.5.1016 | 24.10.2023 | X | X | The resending of the activation email within the registration could not be executed sporadically. | |
X | X | Comments on items in the shopping cart have been limited to 200 characters. | |||
X | X | New web voucher shop with different prices, texts, layouts, as well as postal dispatch and much more. | |||
X | X | Web vouchers stored in the user profile were always suggested as a means of payment, even if the order type did not allow payment by web voucher. | |||
1.5.1015 | 25.10.2023 | X | Due to an internal error, the Share Link function could not be used within the group order. | ||
1.5.1006 | ... | X | The width of the order type labels was dependent on the length of the designation/heading, which led to unwanted displays. | ||
X | X | Optimisation of the presentation of the order overview. | |||
X | X | The additive "alcohol" was incorrectly not displayed in an article assignment. | |||
X | X | Visual optimisations of the group order in the Create/Join, Invite, Group Created, Shopping Cart, Group Landing Page and Connection Interrupted areas. | |||
1.5.0925 | 11.10.2023 | X | X | You can now display Hypersoft Pay's payment types grouped together instead of summarised. The checkbox Other payment options is omitted in this case. | |
X | X | With certain screen resolutions, the password show/hide icon may not be displayed correctly. | |||
1.5.0915 | 21.09.2023 | X | X | With smaller display sizes, the list of TAGs could not be scrolled. | |
1.5.0911 | ... | X | X | If a user in the order type Delivery first logged in to the check-out and then logged out again, the previously entered delivery location was removed and could not be filled again. | |
X | X | If a user only logged in at the check-out, the delivery postcode and city were overwritten by their billing address. | |||
X | X |
Sporadically, a delivery address entered has overwritten the billing address. |
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X | X | In the order type Delivery only the delivery addresses of the user are offered which correspond to the previously entered delivery location. | |||
X | X | If no delivery address corresponds to the delivery location, the user will be asked to enter a new delivery address, for which the postcode and city have already been pre-assigned. | |||
1.5.0907 | 12.09.2023 | X | X | The borders of the product group labels were sporadically not visible. | |
X | The SOT has been enhanced to read both abbreviated and full coupon codes. | ||||
1.5.0828 | 28.08.2023 | X | The cookie information also mistakenly set the Wallee payment cookies, even though this payment service provider was not used. | ||
X | Support for Google Android API level 33, as well as updating plugins & frameworks. | ||||
1.5.0825 | 30.08.2023 | X |
If items were removed from the shopping basket, the scrolling animation was not hidden. |
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X |
In the coupon and pager dialogues, the back button is now displayed below the dialogue (previously top left). |
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X |
When using the tip function, an internal error could sporadically occur. |
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X |
In the case of product recommendations in the shopping basket, product descriptions that are too long are now displayed in a shortened form. |
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X |
The dialogue for filtering TAGs now has an animated icon when opened and adapted font sizes. |
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X | The icon colour of the TAGs on the SOT now also corresponds to the portal settings in the selection dialogue. |
Version | Available from |
APP |
Shop |
SOT |
eSolutions and portal Function or remark |
1.5.0817 | 21.08.2023 | X | For coupon items with queries and only one option, the item could not be added to the basket. | ||
X | Users can now filter by TAGs / preferences on the SOT. | ||||
1.5.0803 | 16.08.2023 | X | X | The marking of the respective active tab, e.g. in the legal texts, was not always displayed correctly. | |
X | X | X | The display of the additives: taurine, inositol and glucuronolactone has been implemented. | ||
X | X | The display of the deposit label on items without a product image was incorrect. | |||
X | X | For In House orders, you can now get back to "your" table after a lost connection by scanning the table code again. | |||
X | X | Protection against disconnections for individual and group orders. | |||
X | X | The display of group orders on narrow displays, such as a closed Samsung Galaxy Fold, has been optimised. | |||
X | X | The error message when entering names or group names on the blacklist has been optimised. | |||
X | X | For In House Orders (individual and groups), the "Location Icon" in the title bar is no longer displayed as it was superfluous. | |||
X | X | The dialogue for displaying a disconnection can now no longer be closed. | |||
X | X | Adaptation of the text to rebuild a connection in: Unfortunately, there was a connection problem. Please be patient until we have reconnected. | |||
X | X | The processing of the setting of "DigiPager per location" has been implemented. (Portal update will take place on 09.08.2023) | |||
1.5.0802 | 10.08.2023 | X | Coupons can now be redeemed at the SOT | ||
X | Sporadically, the graphic/animation that there are more items than shown in the shopping basket was not displayed. | ||||
X | The display of items without a product image and queries has been optimised. | ||||
X | (Change) To add an item to the shopping basket, the user must go through all the queries until the Add button can be pressed. |
Version | Available from |
APP |
Shop |
SOT |
eSolutions and portal Function or remark |
1.5.0630 | 06.07.2023 | X | X | For in-house orders, the I want to order button can be deactivated so that only payment by mobile phone is possible. | |
X | X | The discount from a web voucher added only in the check-out, was not applied to the shopping cart | |||
X | X | Tickets sold in the ticket shop without a validity date were incorrectly displayed with a validity date of 01.01.1900. | |||
X | X | The dialogue for removing codes stored in the user profile has been adapted and now shows the current code. | |||
X | Items without queries can now be added directly to the shopping basket via the "+" button without first calling up the details. | ||||
X | The extended time control now also takes into account the product and merchandise group recommendations. | ||||
X | In the event of an internet failure, only the loading screen was displayed and further use was not possible. | ||||
X | A display error of the "Conclude" button for forced queries has been fixed. | ||||
X | The display of the translation of "sum" was not taken from the portal settings. | ||||
X | The display of the icon for "Pager" has been replaced. | ||||
X | X | Wallee is now added as another payment provider. | |||
X | X | For the order type In House, group orders and DigiPager are released for all webshop customers. | |||
1.5.0602 | 29.06.2023 | X | X | Optimisation of the buttons for entering multiple queries. | |
X | X | A discount stored in the web voucher was not displayed in the check out for logged in users. | |||
1.5.0526 | 29.06.2023 | X | In the desktop view, some fonts could cause a double scroll bar in the location selection. | ||
X | X | If a user has stored a web voucher with credit in his user profile, this is automatically preselected for payments. | |||
X | X | X | Display of optional eSolutions article information such as: distributor, alcohol content, ingredients, etc. in the SOT and webshop. | ||
X | Recipe linking for e.g. menus in small, medium, large are now available at the SOT. (Documentary follows) | ||||
1.5.0510 | (29.06.2023) | X | X | X | (For the time being only for pilot customers) Support of item data translation for English translations(new method). |
1.5.0425 | 26.04.2023 | X | Optimisation of the page view of the item list. | ||
1.5.0411 |
(29.06.2023) | X | (For the time being only for pilot customers) Pagers/ call systems can be used in normal payment mode. | ||
X | X | (For the time being only for pilot customers) Extension of the order type "In house" to include group orders. |
Version | Available from |
APP |
Shop |
SOT |
eSolutions and portal Function or remark |
1.4.0203 | 08.02.2023 | X | Restricted bookable items were not displayed if they were not available at the start of the SOT. | ||
X | X | A bug in the "back navigation" has been fixed. | |||
X | X | On mobile browsers, the view jumped back when using the tip slider. | |||
X | The texts from the cookie banner can now be switched in language. | ||||
X | X | The imprint, privacy policy etc. can now also be called up in the cookie banner and the registration. | |||
X | Confirmation of the cookie banner could be bypassed via the cookie details. | ||||
X | X | In-House Ordering: With the setting "Customer initiates payment himself", a tip was calculated on the total in the shopping basket. | |||
X | X | In-House Ordering: In the "I want numbers" dialogue, the total price was multiplied by the number. | |||
X | X | In-House Ordering: No items could be added to the shopping basket if the age check was deactivated. | |||
X | X | In-House Ordering: Multiple scans of a table code sporadically triggered an error message. | |||
X | X | In-House Ordering: Prices were sporadically transferred to the POS with rounding differences. | |||
1.4.0102 | 24.01.2023 | X | X | When scanning the same table code repeatedly, a new seat was assigned each time. Now the guest is assigned the old (existing) seat. | |
X | New items, prices, changes and queries are retrieved from the CloudBOX every 10 minutes and loaded onto the SOT as required. | ||||
1.4.0101 | 24.01.2023 earlier if required | X | X | New landing page for "In House" orders | |
X | X | The touch animation when selecting menu items in the mobile view has been corrected. | |||
X | Adaptation of the cookie banner, instead of "Manage cookies" the button now reads " Privacy information". | ||||
X | The direct link via URL to the order type vouchers did not set the sales type, which meant that no number of vouchers could be entered on the interface. | ||||
X | X | Sub-queries were not included in the price calculation if they were not in the first query position. | |||
X | X | If the Bonus System module was deactivated, the web voucher (code) stored in the user profile was not automatically displayed in the check-out. | |||
X | X | eSolutions In-House Ordering the Ordering type, the user can optionally trigger a service call. | |||
X | X | eSolutions In-House Ordering the order type ing, users can split the invoice independently. | |||
X | X | n the eSolutions In-House Ordering Ordering type, the user's location can be checked to see if an order can be placed. | |||
X | X | New age check implemented at item level. | |||
X | X | eSolutions In-House Ordering can now also be carried out without entering customer data. | |||
1.3.1219 | 17.01.2023 | X | The order confirmation page has been extended with a "New order" button for all order types in order to be able to start follow-up orders more quickly. | ||
X | In the operation mode " Operation card ", the screens for card and pager scanning have been extended by animations. | ||||
X | In the item detail view, the "App description" was displayed as continuous text and without line breaks. | ||||
1.3.1206 |
24.01.2023 Earlier if necessary |
X | New tip query implemented. | ||
X | New operation mode for transaction card with Easy Check-In. | ||||
X | In the operation mode Operation Card with Easy Check-In, pagers can optionally be scanned. |
Archive Change Management 2023(Changes)
Hotfix 15 for SP 16 update
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Availability:
-
With immediate effect, a block is not only supported at the location's POS system, but now also in the webshop, Self Order Terminal (SOT) and In-House Order.
-
Availability in connection with webshop system and location system. If availability items are booked in the WEB in the quantity more than available, the currently available quantity is now deducted.
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-
ePOS Tablet: ePOS Tablet now with 60 layouts.
Hotfix 15 for SP 16 from 15.10.2024
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Item master: The field Abbreviation for the abbreviation of the designations for other languages has now been limited to 2 characters.
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Operator billing: The incoming and outgoing payment totals are now listed in brackets after the heading of the payment types.
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Kitchen Monitor: The alias of the operator is now given priority in the Workflow Manager.
-
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The printout of the TSE serial number has now been changed from Base64 to HEX. This means that conversion in the test programmes is no longer necessary (previously the Base64 format was sufficient).
-
The index file is created in DSFinV_K Idea-compliant.
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New options for exporting tips, deposits and withdrawals.
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Portal update from 10/09/2024
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Please submit development enquiries immediately and exclusively via the Hypersoft portal. For this purpose, we have created an input and information area for you and us.
Servicepack 16 Hotfix 14 Update from 20/08/2024
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Item block ing list: The item blocking list blocks recipes if a query item with only one tick is affected by the block (this is treated as a fixed component).
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eBooking reservation: Previously, a warning was issued if a transaction was to be booked for which a prompt reservation had been made. Now you can decide from the warning whether it is the guests you want to check in straight away or not.
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Hypersoft POS:
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When scanning a customer card, the functions Change payment type and Modify payment type check whether the card is assigned to a customer with a different price level, a loss or a discount. The automatic application of such otherwise prioritised settings to processes that have already been completed is now prevented in these cases.
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Form number 19 (the receipt) is now used for the deposit/withdrawal function if a finalisation key with form is used for a deposit or withdrawal. Only one order voucher has been issued so far. A copy (of form 19) can now also be created if required.
-
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Report Manager: The product groups and subgroup filters have been adjusted: All items from deleted product groups are also displayed. This will no longer be the case in future. However, this also means that if these product groups were still posted to in the reporting period, the postings from groups that have now been deleted are no longer listed.
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Scopevisio Export: From now on, the export data of the invoice control will be summarised by invoice number.
-
Stock Management: When changing units involved in recipes, the recipes are now automatically converted and updated accordingly. This applies both when working with Hypersoft Stock Management and with the Orgasoft.NET integration.
-
Ticket system: The validity date is now taken into account for tickets with stored number of days so that the expiry date of a ticket is calculated from the validity date and no longer from the date of sale.
Service pack 16 hotfix 13 from 09.07.2024
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Hypersoft mPOS: After receiving an occupancy warning (reservation for addressed process available), you can check in immediately after a query.
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Hypersoft mPOS Client: The mPOS client programme checks every minute whether the IIS is accessible. If not, a message appears and the start attempt is repeated (occurs when components such as slave servers are switched off).
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NoCOO: A NoCOO QR code is now also displayed with a normal invoice that contains a NoCOO QR code (the display was previously limited to NoCOO short receipts).
Hotfix 12 Refresh from 05/06/2024
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Item change report: The item change report now also reacts to changes for the eSolutions nutritional values, tags, allergens, additives, specialities, app description and memo.
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Report Manager:
-
The report export in text form (TXT) can now optionally export headers and footers.
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The voucher utilisation and voucher recharge reports can now optionally also take blocked/inactive vouchers into account.
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Documentation update from 27.05.2024
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Hypersoft Pay powered by Adyen: You can use Pay by Link instead of MOTO Payments. New documentation under Hypersoft Pay - PAY by Link (Adyen).
Hotfix 12 from 22/05/2024
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mPOS:
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You can now scan customer cards within a process without having to select customer search first.
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To clarify the workflow, a"Please scan code" screen now appears after selecting the third-party voucher command.
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As online order processes interfere with the standard mPOS process display, they are now hidden. A new switch can be used to display these again if required.
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Hotfix 11 from 10/04/2024
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Item master for eSolutions: The eSolutions area in the item master has been revised and we recommend that you ensure that you are aware of the legal requirements (see also Data basis for catering webshops) and fulfil all requirements, as there are an increasing number of "warning associations" that check this. Distributor has been renamed to Responsible company and four new fields have been added for recording. The word and input area Ingredients has been changed to List of ingredients.
Portal update on 26/03/2024
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Bonus system: When selecting benefits for a bonus promotion, an article may no longer be added more than once.
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Webshop and SOT:
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In the case of forced queries with only one option, the difference price was not included in the price calculation of the article overview in the web shop and on the SOT.
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The number of characters for the names of recipe linkages has been increased from 30 to 60.
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20.03.2024 Export of "open orders" from the TSE system
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TSE System: In connection with the export of "open orders" from SP 16 Hotfix 9, we have made some comments in the HS-SSP document in the chapter Facilitation regulation for SP 16 Hotfix 9 dated 20 March 2024, please refer to this document if you have any queries. See also the Facilitation regulation for through service.
14.03.2024 Adyen certification
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Hypersoft Pay powered by Adyen: Adyen has announced that, with retroactive effect from 1 March 2024, most payment terminals will have Girocard approval. This can reduce the fees for you. As a leading provider in the e-commerce payment sector, it is an impressive achievement for Adyen to also certify the terminals for the German Girocard standard. Overview...
Adyen payment terminals confirm successful payment acoustically:
The Adyen payment terminals are equipped with an acoustic signal to confirm a successful payment process and have recently started emitting this signal. The volume is set to 80% by default. If this is not ideal for your company, please do not hesitate to contact our Hypersoft support team. We are at your disposal to adjust the volume accordingly. Alternatively, it is also possible to deactivate the acoustic signal completely.
Further changes from 12/03/2024 in the gastromatic integration
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gastromatic has withdrawn the change from 06.03.2024 and it remains as before.
Changes from 06.03.2024 in the gastromatic integration
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If you also use gastromatic with the synchronisation of employee data and time recording data from Hypersoft, there will be a change from March 2024. gastromatic has announced at short notice that no new customers will receive the employee synchronisation and time recording synchronisation functions.
Change in the Signum Orgasoft.NET integration: Completion has been postponed to Q2, Q3 2024.
Hotfix 8 from 05.03.2024
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Item Master:
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Breakdown of the fields Distributor, name/address.
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Assortments E ,F ,G ,H have been added in the table editing.
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New buttons transfer the texts to the clipboard for translation.
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In the nutritional values section, a switch can now be activated for the Pre-packed information.
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NoCOO receipt:
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Webclearing: The existing button Branch manages supplier addresses now enables the maintenance of number and Ext at the same time. Number of suppliers at the location.
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YOvite integration: You can now use the Hypersoft web vouchers in addition to the YOvite system.
Hotfix 7 and portal update on 16.01.2024
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Item master with a high number of queries: Due to technical limitations, only approx. 150-160 recipe components can be displayed correctly for queries, which is why we have added a control element. In order to be able to process a larger number, the query depth is reduced from 16 to 8 with the new switch. Existing data is retained, it is only a question of the visibility of the elements. If you are working with more than 8 query levels, please switch back to 16 levels.
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Data backup procedure: The new data backup option: One backup per weekday is now activated by default. This means that there are up to seven data backups until the oldest one is overwritten, otherwise there would only be one. Accordingly, you now need seven times as much space on the backup medium. In the past, there have been errors that required a data backup but could only be recognised and processed after a day, in which case no corresponding data backup was available.
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Front Office Report Operator overview: The sum of the payment types in the operator overview always applied to all operators. In future, the sum per operator!
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Hypersoft mPOS: Already used split tables are not returned to the source table after payment cancellation or cancelled parked transactions with new balance or cancellation (conformity requirements TSE).
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Hypersoft ePOS: In the transaction details, the time of the cancellation is now displayed for a cancellation and no longer the original booking time.
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Employee master data: When starting the employee master data, an employee is no longer selected automatically because changes were made by mistake.
Archive Service and Benefits 2023 (New)
Portal update on 13/11/2024
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eSolutions:
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Extension of the texts and designations to include the use of web vouchers and the collection of bonus points.
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Extension of the webshop settings to include the optional display of queries with product images.
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Hotfix 15 for SP 16 update
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Hypersoft mPOS: All mPOS versions except mPOS Handheld now support MixMatch.
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Journal export: Extension of a button and thus now three variants for naming journal export files.
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Kitchen Monitor: If a process (depending on the setting) is completely passed on to the next item, the items that have not yet been completed are automatically completed. A receipt may be generated for each item. The new Print overview receipt only button ensures that an overview receipt is generated for the submitted bookings instead of individual receipts.
Hotfix 15 for SP 16 planned from 15.10.2024
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Item master: The search within the article master has been expanded to the extended number of 8 assortments and also to the bar number.
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Hypersoft Pay: The new Use only assigned terminals for payment reversal button allows you to check whether the payment terminal that executed the original payment is also assigned to the current station that wants to execute the reversal. If this is not the case, the cancellation will be rejected by Hypersoft. Using this setting can avoid misunderstandings and simplify billing. It also contributes to increased safety.
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Employee discount: The employee discount has been extended by the annual value.
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mPOS: Tip request can be configured as a dialogue (similar to Hypersoft Pay powered by Adyen terminals).
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Orgasoft.NET Integration: Extension of the workflow variants.
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QSR integration: You can now control the priorities of the bookings for transfer to QSR.
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Report Manager: Revised and improved programme for intuitive operation.
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New voucher utilisation report (discount voucher).
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SOT (Self-Order Terminal):
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You can now set price levels and assortments for the SOTs separately for in-store and out-of-store (a portal update will be released shortly to apply these settings).
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You can activate web vouchers and the bonus system on the SOT (a portal update will be released shortly to apply these settings). This also allows for instalment payments with web vouchers including fraud protection.
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Stock Reporter: The Stock Reporter has been redeveloped and linked to the report output of the Report Manager so that you can utilise the additional functions of the Report Manager and the Report Collection.
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Tax handling: This hotfix is a great achievement for the configuration of the tax rates, which differs due to queries, so that no wishes remain unfulfilled.
Portal update from 25/09/2024
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Webshop: Klarna Pay Now is available as an additional payment method.
Portal update from 10/09/2024
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SOT and webshop:
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The price calculation of articles with compulsory queries can now be carried out according to the "most favourable price" for the overview.
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For in-house orders, you can now select the Payment at checkout option if you want to give your guests the option or if they cannot pay with their smartphone themselves.
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Servicepack 16 Hotfix 14 Update from 20/08/2024
- eSolutions: The default lead time can now be configured as well as a method for automatic return after spontaneous POS changes.
- Human Resources: New method for employee discounts, which can also be combined with benefits in kind if necessary.
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Hypersoft POS: Semi-automatic scale integration as a new variant (for special requirements).
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Mobile Entry for Android: Displayed messages are hidden again after a period of time or the next time a ticket is scanned. With a short swipe gesture from bottom to top, these messages can now be hidden and the scanner is immediately ready for use again.
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Orgasoft.NET integration: Loss postings from the POS and mPOS area can now be transferred to Orgasoft.NET for further processing, including the incident abbreviation.
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Report Manager:
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The cancellation reports contain an evaluation of the phantom mode and work as...
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In the tip overview, transactions with waiters that contain more than one tip entry are counted.
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Some employee data information can now be exported automatically when exporting journals.
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Ticket system: Tickets can be issued on the standard POS thermal printer.
Portal update from 01/08/2024
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Self Order Terminal (SOT): Additional languages can now be used at the SOT. (Appendix)
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Webshop: Comments in the shopping basket can now be optionally deactivated. (Documentation follows)
Service pack 16 hotfix 13 from 09.07.2024
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Abacus Export: New functions called Business area for postings without cost centre and Pass negative values as HABEN.
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DATEV Export: In addition to the existing option Use cost centres for shift entry, you can now use the variants instead of the shift designations in the second level.
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External voucher Lunch Check: The Lunch Check integration is now also available for the POS and mPOS system.
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Hypersoft mPOS: Extensive mPOS performance update
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With this hotfix, we are distributing another extensive mPOS/PayPOS performance update on the following topics:
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You can use the Arrange item buttons vertically button to synchronise the order of the items with the order at the POS.
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Use the No lock screen by gesture switch to suppress the triggering of the lock screen in the mPOS.
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The team and banquet functions and their settings from the POS area can now also be used seamlessly with the mPOS system.
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New functionality Book new item (with other recipes or text information)
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(Price) level or loss can now be applied equivalent to POS.
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Lunch-Check integrated as a third-party voucher.
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Textinfo (FaxInfo) is now possible as real text equivalent to POS (unfortunately not with older Windows Mobile devices).
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If you come across an upcoming reservation when opening a process, you can now check in or cancel immediately.
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Orgasoft.NET Integration: Extension to combine professional inventory management with supplier interfaces with Hypersoft Stock Management: Hypersoft & Signum Orgasoft.NET co-operation
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Report Manager: The Analysis - Turnover and Working Hours report can now be switched to net as an alternative.
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Ticket system: DIN A4 tickets can now also be created with a QR code (previously only EAN code).
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TSE System: The TSE Error Report has been extended so that it also lists the date of decommissioning and the note "defective/deactivated" below it in the event of a TSE defect.
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Scale connection: New function Process item posting from the scale.
New 3rd party interfaces 26.06.2024
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3rd Party Schnittst for BI:
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ETL ADHOGA connection (replaces journal export ETL-ADHOGA)
News as of 15 June 2024
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Alipay+: Alipay+ is heavily advertised. Use Alipay+ now with Hypersoft Pay powered by Adyen!
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Push notifications: You can now also insert emojis in push notifications.
Portal update on 05/06/2024
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Webshop: Internal comments on an order can now be stored in the webshop order overview.
Hotfix 12 Refresh from 05/06/2024
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Voucher management: If you select the new switch all vouchers with and without residual value, all vouchers will be printed out, regardless of whether they are empty or blocked.
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Report Manager: The report export in text form (TXT) can now also optionally export headers and footers.
Hotfix 12 from 22/05/2024
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Item memo: The nutritional values are now also displayed in the item memo checkout function.
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DSFinV_K Export: A new switch Tips (AN) ... (default active) ensures that tips for employees are exported as "cash expenses" so that they do not count as an asset composition of the company (as these are deducted directly from the cash turnover at HS). Otherwise they are exported as business transaction type TrinkgeldAN....
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Master transaction overview: New button for selecting between booking day and TTA.
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mPOS: Gram input for weight-based sales is supported.
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In-House Ordering: New setting to avoid confusion in connection with immediately paid transactions.
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Report Manager: New report Employee transaction report (product groups).
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Service call: The service call can now also be output to a printer.
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TSE system: The so-called Bonn number (BON_NR) is printed on the invoice for a possible verification of an invoice document to DSFinV-K. This corresponds to the document number with an attached business transaction number (GV).
Portal update from 17/04/2024
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Webshop: The TWINT payment method (for Switzerland) has been added to the payment settings.
Hotfix 11 from 10/04/2024
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Voucher management: The print lists area has been expanded and now has the options only vouchers in circulation, only expired/blocked vouchers and all vouchers with residual value. It is therefore also possible to create a list of expired/blocked vouchers.
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VAT distribution out-of-home: From now on, a combined VAT distribution for out-of-home transactions can be carried out with the merchandise category distribution.
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Report Manager:
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New transfer report based on responsibility from the Fraud Protection department, which can analyse the passing on of item bookings both independently and with joint responsibility.
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New report Employee time recording (break list) lists both the automatic breaks and the recorded breaks in addition to the clocking times. Up to 4 breaks per day are analysed.
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Portal update on 26/03/2024
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Portal: The portal now offers an AI chatbot for support with questions.
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Webshop:
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For in-house orders with activated group order function, a PayNow zone can now be set up and areas with and without payment obligation can be used in parallel. This extension is not only a new function of in-house ordering, but also opens up the use of self-ordering to almost all restaurants.
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The translations of the eSolutions information and the item status "Pre-packed" are now also transferred to the portal or the webshop & SOT.
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Hotfix 8 from 05.03.2024
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DATEV Export: A new sorting function can be used to prevent the transfer starting with a negative amount on days that begin with a payment (e.g. transfer to bank).
-
Deliverect integration: New option to manage the deposit with Deliverect.
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Events and public holidays: Christmas Eve and New Year's Eve can be set to public holidays depending on the time (this was static).
-
HKS integration: First expansion stage of the connection for the use of the HKS ticket and access system. Also in conjunction with SkiDATA from HKS.
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Card management: Cards that have been prepared and not yet issued can be hidden in the card analyses.
-
Report Manager:
-
In-house and out-of-house analyses can now also be created in the Item bookings, Item bookings per price level and Item bookings per point of sale reports.
-
New reports with simultaneous data export: Item data export andExport transaction data.
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New map analyses report for more details and optional access analysis.
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The discount report (customer-related) now also contains the customer's address.
-
-
Reasons for loss: Reasons for loss that are no longer used can now be switched to inactive. The data record is retained and is used by reports, but inactive loss reasons are no longer displayed on posting systems.
Portal update and HF 7 refresh from 30/01/2024
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Report Manager:
-
New Report In-House Ordering (CBLC). Here you can analyse group orders and pro rata individual orders. For use in a control centre, please wait for at least one web clearing after updating the programme.
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The existing report Payment types and type detailed has been extended so that the individual payment transactions can be read as PSP numbers and can even be linked directly to the Adyen portal.
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Portal update from 18/01/2024
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Webshop: The webshop location settings have been expanded to include the following information: imprint DE/EN, commercial register, local court, authorised representative, tax number and VAT identification number. This ensures that the user clearly recognises the location with which they are concluding a purchase contract when placing an order. This data will be displayed in the web shop with a web shop update in the week commencing 22 January 2024. Legal notice on location settings...
Hotfix 7 and portal update on 16.01.2024
-
-
Multi-property installations with aleno (multiple aleno IDs supported at one location). If an area is assigned to a table, this is taken into account accordingly during the walk-in and is also made available to aleno. If an area is assigned to a station in station management, this area is used if an unassigned table is used with the reservation (e.g. customer cards / transaction cards etc.). An aleno update is required.
-
The API for Aleno has been expanded to include the management of areas.
-
-
Couponing: Coupons have been expanded and can now also be used directly in the webshop.
-
Hypersoft POS: We recommend filling the new Maximum total entry function in the POS system with an appropriate limit. The cash register system then does not allow higher amounts. It happens time and again that high sums are entered during ill-considered tests or due to operating errors, which can also have unintended consequences. It's also not "nice" to have high bookings/cancellations in the system as a test, and with things like voucher sales this may also trigger costs.
-
Hypersoft System: The product ranges have been expanded from four to eight. This does not change the existing data and functions. Use is also supported at the SOT (Self Order Kiosk), in the web shop, in the web voucher shop and in the Deliverect (and 3rd party) integration.
-
In-House Order: The table list can now be exported per location.
-
NoCOO Digital Billing: Depending on the requirements of the programme, you can now switch off manual PIN entry by users.
-
Report Manager:
-
The newWallet-Control detail report shows, among other things, differences formatted in a highlighted colour.
-
The TSVD hourly frequency report now also has a new variant for net evaluation.
-
-
SOT (Self Order Kiosk):
-
If your SOT only has one order type, you can now skip this enquiry using the settings.
-
If only one order type is in use at the SOT, the order type query can now optionally be skipped.
-
-
Interfaces:
-
New partner interface (stock management) to Signum/ Orgasoft in the portal
-
New partner interface (vouchers & ticketing) to HKS systems in the portal
-
-
Stock management: There is now an authorisation that can be used instead of the call parameters so that you can decide for each user whether they can also see the target stocks when entering them.
-
Webshop:
-
The table list for in-house ordering can now also be exported via the details per location to simplify the creation of QR codes.
-
The URL of table codes can now be copied to the clipboard using the button.
-
The settings for accepting coupons in the webshop can now be made.
-
The webshop order overview now also shows the total price of the order in the mobile view.
-
Archive Services and Benefits...
Archive Administrators and Installers 2024 (specialised information)
Hotfix 15 for SP 16 update
-
New topic or addition: Adyen Tap to Pay Boarding
Hotfix 15 for SP 16 planned from 15.10.2024
-
CloudBOX: Wording adapted. The "Selection station" is now called " Method", as a printout can now also be selected in addition to the display.
-
Kitchen Monitor System: You can now also position two Workflow Managers on one screen using start parameters.
-
POS device drivers: Restarting the device drivers via the support button now also restarts the device drivers of the subsystems.
Documentation supplement 25/09/2024
Deposit voucher card with Adyen
Update from 14/09/2024
Adyen provides a valuable new guide for Adyen customers.
Portal update from 10/09/2024
Development requests: Please note the changes above in the Change Management section.
Visa and EU Interchange Fees Regulation
In the EU, the Regulation on interchange fees (Regulation 2015/751/EU) provides for special rules for customers who use co-branded cards. The Visa rules have been updated to clarify the requirements for the processing of personal payment transactions for co-branded cards. If a cardholder presents a Visa card issued in the European Economic Area (EEA) and branded with another payment system accepted by the merchant, the merchant must allow the customer to choose from the available payment systems.
What does that mean for you?
For Adyen merchants using our terminals, these rules will apply from 31 December 2024. Visa will start checking EU merchants after this date and introduce a number of restrictions.
As Hypersoft processes personal payments in the EU and accepts one of the following payment methods: Cartes Bancaires, Girocard, Bancontact, Dankort, these rules also apply to you.
What does this mean for your dealers?
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After 31 December 2024, Visa will check the merchants' locations to ensure that the payment flows offered meet the system's requirements.
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Merchants who do not fulfil the requirements will be charged examination fees by Visa. The examination fees can range from EUR 5,000 to EUR 25,000.
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Adyen will ensure that the feature is activated for all merchants with firmware version 108+ before the deadline.
Where do these regulations come from?
These restrictions are enforced by Visa on the basis of the EU Regulation on Interchange Fees (Regulation 2015/751/EU).
What measures do you need to take?
Update the firmware of your payment terminal before the deadline of 31 December. December 2024 to a version that is compatible with the new visa regulations (108+). We plan to release firmware version 108 this month (September 2024) so that it will be updated automatically.
For your own safety, we therefore recommend that you check in good time before the deadline (see above) whether the firmware is then available on your terminals.
Further documentation: Adyen firmware update...
Servicepack 16 Hotfix 14 Update from 20/08/2024
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Online Order Connector: Now supports the preparation of master data for locations that operate without a head office.
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Oracle PMS: After consultation with Oracle, you can extend Hypersoft to a special two-digit alphanumeric search.
Update 08.08.2024
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QSR Kitchen Monitor Integration: Together with QSR, the integration of Hypersoft into the QSR Kitchen Monitor System was certified.
26.07.2024
Documentation and integration of Orgasoft.NET has been revised. Stock transfer has been improved and unit synchronisation automatically adjusts recipes.
Changes on these two pages:
Noteworthy with Orgasoft.NET and Hypersoft
Orgasoft.NET and Hypersoft master data
Service pack 16 hotfix 13 from 09.07.2024
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PMS Interface Standard: New hotel type for the Hypersoft Standard PMS interface integrated.
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Clou Mobile for Orderman: The programme will be discontinued at the end of 2024. You must assume that Orderman Classic devices and CLOU MOBILE for Orderman with updates, service packs or hotfixes can no longer be used after this date.
- Documentation:
Preview of the Orgasoft.NET integration in Hypersoft Stock Management, but only for internal purposes for the time being.
New topic on Adyen and replacement for MOTO Payment, which has been discontinued: Virtual Terminal - User Training Manual
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Reminder for the cancellation of the old Orderman integration. Support for the old Orderman integration will be discontinued at the beginning of 2025. This means for you: If you are still working with the old Orderman and Hypersoft, this will no longer be possible after an update.
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Hardware: SOT Pyramid Flex is new
The parallel operation of ZVT and Adyen (only possible as an exception anyway) excludes the simultaneous use of mPOS Client-Server at the location.
Changes in the provision of PayPOS replacement devices
For the introduction of PayPOS with Hypersoft PAY, we have introduced a policy for the provision of replacement devices for mobile POS systems (PayPOS) to ensure operational reliability for our customers. Changes will come into force on 15 June 2024:
Previous regulation:
Right from the start, customers automatically received a replacement device for every PayPOS. The principle was that for every two (rented) devices, an additional replacement device was provided free of charge. This is up to a maximum of three replacement devices per company. This regulation applied to all mobile device models, including the new Smart Move device.
From 15 April 2024, the provision of replacement devices will be changed as follows
For each new installation, one replacement device is provided per business, regardless of the number of devices rented. Devices previously supplied in addition to a replacement device remain with the customer for the intended purpose. In the event of a device failure, the replacement devices are used and the defective device is returned. However, Hypersoft only sends preventive replacement devices when the stock is less than one (1).
Backgrounds:
On average, PayPOS devices are used five times as much as payment terminals without a checkout function. The combination of mobile cash register and payment terminal means that you have one device for both applications in the event of a malfunction. However, experience has shown that the high-quality devices fail less frequently than expected despite the strain. Reducing the replacement quota simplifies the provision of updates and increases operational security. The changeover described above is also intended to ensure that you do not incur any additional costs.
29/05/2024 Documentation Google Pay company account
As Google Pay will soon be available in eSolutions, we recommend that you create and set up the required Google Pay company account in the meantime. Our new Google Pay business account documentation provides support here.
Hotfix 12 from 22/05/2024
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POS printer: If a logo is available, the path of the file storage is now described below it. This path always refers to the active Hypersoft directory (starts with [C:]Hypers-!...).
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Task Scheduler: With automatically imported tasks from the Windows Task Scheduler, it could happen that a restart was imported via .bat file and executed endlessly. The scheduler now immediately sets a new execution date for .BAT files.
YourAPP on your customers' devices
It can happen with consumer devices that the programme updates for the apps are not installed due to incorrect settings. This can lead to errors in the application.
We have therefore provided instructions for iOS and Android that you can use to automate the updates.
Hotfix 11 from 10/04/2024
- Copy client: When copying a client in a central system, settings for the report manager will also be copied in future.
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Task Planner: In future, profit centres that only contain virtual stations or subsystems can also be selected in the cash closing area.
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Software distribution:
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Newtonsoft.Json.dll version for .NET FW 3.5 distributed.
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Procedure for copying hotfixes, update of secondary cash registers revised / secured.
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Hotfix 9 from 20/03/2024
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HS-SSP document: Version 12 of the HS-SSP document has been published in conjunction with the improved journal and TAR export.
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Adyen Portal: We have a way for your employees to authenticate themselves both on the Adyen portal and in future for other MFA logins without a company mobile phone. You can request guidance from support, but you must make your own judgement regarding your internal security. We ask you to ensure that your employees activate the MFA authentication on the Adyen portal by 26 March at the latest. as Adyen's MFA will be mandatory from this date. Download instructions...
Hotfix 8 from 05.03.2024
Internal distribution of the .NET Framework The .Net Framework (spr. dotnet), is a Microsoft component that sets new standards for advanced program development. 4.8 to our customers' main systems for later installation.
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mPOS Freestyle UX: Unfortunately, the camera on the Apple iPhone MAX cannot focus on QR codes from within the app. Everything else is compatible(see denylist).
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SOT: A new standard URL with standard landing page for the cash receipt has been added https://hypersoft-epos.de/show-qr-code/
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Subsystems: Subsystems obtain their opening day from the system that started them. New: If the profit centre of the subsystem does not match the profit centre of the calling system, the opening day is used by the subsystem itself instead. This allows you to close profit centres separately (as intended).
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Webclearing central settings: Inactive locations can be hidden.
other...
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Documentation: Additions to the calculation of the monetary benefit in the employee transaction report added.
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Changes to the epay payment provider: epay is carrying out a software update on the epay devices. With the TA 7.2 and DC POS 3.0 terminal certification, you and your POS terminals are faced with many new requirements. This means major changes, especially for the widespread contactless payments with Girocard. All epay customers will receive the latest version of TA 7.2/DC POS 3.0 on their existing or, if necessary, new terminals. In order to operate terminals with TA 7.2/DC POS 3.0 in the future, it may be necessary to replace the hardware with a new TA 7.2/DC POS 3.0-capable POS terminal by 1 January 2025. The software upgrade to the new software versions TA 7.2/DC POS 3.02 is then already included. The following information is important for you as a customer:
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As an epay customer, you will receive the new TA 7.2/DC POS 3.0 software upgrade from epay, which is priced at €24.00 per TID. As your network operator, we will ensure that the update runs smoothly. You do not need to make any changes to the terminal, epay will automatically install the update. Here epay asks you to activate the following ports and IP addresses for the maintenance system:
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Host 1: 91.245.215.19 Port: 4732 (Update)
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Host 2: 91.245.215.11 Port: 4720 (key)
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Host 3: 91.245.215.11 Port: 4820 (key 2)
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You can find out more about the changes and what they mean for you as an epay customer here: https://epay.de/regulatorische-anforderungen-fuer-pos-terminals
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Here is the epay letter for this information: Link...
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Hotfix 7 and portal update on 16.01.2024
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Adyen Portal Access: Adyen launches 26th Adyen Portal. March, the company introduced multi-factor authentication. The changeover can already be made and is hereby recommended. Please follow the instructions from Adyen at this LINK: https://docs.adyen.com/account/multi-factor-authentication/ Multi-factor authentication (MFA) contributes to the security of your account by requiring multiple forms of verification to log in. This prevents unauthorised users from accessing your account, even if they have managed to obtain your user name and password.
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Terminal Commander: The programme checks all Hypersoft folders for Create, Change, Write & Read/Delete permissions. Errors are logged internally and an incident is created automatically.
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Hypersoft ePOS:
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Due to the changes (see Change Management) to the standard weekly data backup, the system requires seven times the storage space. Check this and make sure if necessary.
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If possible, you should set the new function to limit amount entries (see Service and benefits).
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Archive Quality Management 2024 (Improvements)
Hotfix 15 for SP 16 update 11.11.2024
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Hypersoft Pay powered by Adyen:
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The installation ID was not saved which could lead to an error during Tap to Pay payment.
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If a payment was cancelled due to a cash register time-out, the transaction was partially not released after the payment check.
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Hypersoft POS:
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A problem could occur with web vouchers that were assigned to a customer with a stored discount. The discount applied was calculated incorrectly on the voucher.
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Since HF 15, it has no longer been possible to apply a cancellation before order to a return booking. The function is now available again.
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Web clearing: The log file for the Kitchen Monitor could not be transferred to the control centre, as a result of which no Kitchen Monitor reports could be created in the control centre.
Hotfix 15 for SP 16 update 29.10.2024
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Cashless payment transactions (BZV): In the case of cancelled payment transactions (e.g. timeout at the terminal), the subsequent payment check could not be carried out. Therefore, the process remained open and a tip given at the terminal was not written into the process. If the network connection was poor, this could also lead to an error message.
Hotfix 15 for SP 16 update
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Hypersoft POS:
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After using the function (60 - Execute) to repeatedly print the last BZV document, subsequent transactions could no longer be completed with a new balance.
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The system now has a limit for the maximum free price.
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Hypersoft ePOS Tablet: ePOS Tablet settings for layout selection, ComboBox increased from 30 to 60.
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Kitchen Monitor: Preview of menu items not yet released did not update correctly if there were no bookings on the display or if the last booking was released at the POS.
Hotfix 15 for SP 16 planned from 15.10.2024
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Closing automation: The programme applies a work around: pending split processes from the mPOS and POS could not be closed with the closing automation. If such processes are recognised, they are transferred back to the original table before being closed.
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Item Master :
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The deletion of items was not saved in the history.
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After saving ( in the control centre ), no more items were displayed in the recipe input when the location filter was active.
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When switching to another item, the information as to whether a location has its own recipe ingredients always remained active (if an ingredient was previously added and you were still in the input search field for ingredients).
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Item allocation: This checkout function was not yet adapted to the latest changes to the product group structure.
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CloudBOX:
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Data retrieval from the portal can sporadically take a little longer in the morning around 8:00 am. In future, the software will wait two minutes in the event of a timeout and repeat the call to ensure correct communication.
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The communication of the Live Connector was logged internally for further optimisation.
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Deliverect integration: Due to an unannounced changeover at Deliverect, orders from Wolt could temporarily no longer be retrieved; we have successfully adapted to the new situation.
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eCommerce API: If the eCommerce interface is not available, the text now also contains a note that the URL should be checked.
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ePOS Tap2 Pay: Accept cashless payments on Rocket for Android and Orderman 10 devices with ePOS Tap2 Pay.
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Public holidays and events: Entered days can now also be switched to inactive.
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Front Report: The list of open transactions was limited to the profit centre, even if the daily closing was always carried out across all profit centres. As a result, other open transactions from the other profit centres may not have been listed.
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Vouchers:
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Sporadic error messages when printing have been fixed.
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If you selected Save in the Voucher Manager and then Exit, the A4 layout switch was deactivated.
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A4 layout web vouchers have been adapted with regard to PIN within the EAN code.
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Hypersoft POS:
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If you use the Change payment method function in the Edit transaction, you can add a tip before finalising the transaction with the new payment method. However, if the process is cancelled by pressing the X button after the tip has been added, the tip is discarded but still signed in the TSE. This leads to an entry in the TSE for an order that does not actually exist.
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The subsequent assignment of personnel with a subsidy to an operation is now supported. The postings in the transaction are recalculated according to the subsidy scheme.
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If a barcode was scanned immediately after closing the Find Item Dialogue, it was not read.
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It happened that after a keyboard programming the tip function was not displayed in the multi-payment dialogue.
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Correction cancellation bookings that were completed using cash were incorrectly transferred as positive bookings in the PMS interface.
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It happened that the trace number for the cancellation data record was assigned twice in the case of cancellation after order (depending on the system setting).
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If a cashless payment is cancelled at a station that does not have access to the terminal at which the payment was made, a corresponding message is now issued.
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With the setting Sidepanel left and View mirrored, a context menu above the bookings could protrude from the screen area.
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The scale connection now also supports sales with multipliers if these are not booked as weighed items by the scale.
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In-House Order: If In-House Orders were paid immediately, it could happen that the table number could not be determined by the Kitchen Supervisor.
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customer base:
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If the Manual finishing switch was active in the settings, the inserts were not printed when finishing.
When transferring the booking data with customer information, unrelated data was saved in the local customer master data.
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If bookings are transferred to the eCommerce interface without customer data, but with the status set to customer. If this booking is booked as a fall-back to the customer with the customer number 1 (and a note is stored in the internal log files).
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In future, virtual cards (with V:xxxx) will also be converted from offline customer master to customer master 1.0 or 2.0.
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Kitchen Monitor:
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Forwarding of unfinished items to the Workflow Manager could fail.
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Forwarding from one Workflow Manager to another Workflow Manager with an unfinished item failed.
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Resetting a process via the Workflow Manager displayed already completed, hidden items again.
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Quick Service transactions were incorrectly summarised if the bookings fell within a call-off interval.
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Master task overview: The buttons for scrolling through many tasks were not always displayed.
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MCP: The link to the portal has been updated on the registration page.
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mPOS:
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Improvement to support teams.
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The number of items with an entered menu option was not simply added by clicking on them in the process, but rebooked.
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Subsequent bookings of already booked items were then booked without a menu.
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Orderman 10 Hypersoft Edition: Device is supported in mPOS and can optionally be used for cashless payments.
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Orgasoft.NET Integration:
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General internal improvements.
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For example, a dimensional error turned a stock of 51 in Hypersoft into 0.51.
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A full synchronisation of the Signum Orgasoft.NET item data may not have been possible.
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The last TransactionID was incorrectly included in the transmission of the cash register data.
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The terminal ID is now also logged in the event of an error when the cash register entries are transmitted.
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A new switch offers you the choice of using the standard repetition in the event of transmission errors or skipping the data record and continuing with a new one.
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PayPOS: Internal communication improved.
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Portal Connector: Internal communication improved.
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Organise price levels: Obsolete controls for switching price levels to Out of Home have been removed.
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Report Collection: The number of contained reports now counts correctly.
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Stock Management:
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When cancelling a goods receipt, the DEK was recalculated incorrectly if an order variant contained more than "1".
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In future, stock checks that have been started will only be transferred to the control centre once the check has been completed.
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TSE System:
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New HS-SSP document version 2024.10, among other things due to a format change when exporting order signatures.
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If the export period is more than 12 months before activation of the Hypersoft TSE archive, no archive may have been copied to the export.
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If a transaction was split at the POS and another item or a tip was posted in the target transaction after splitting, these postings were incorrectly signed.
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Task Planner Scheduler:
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It could happen that an inactive station from a profit centre was selected for closing even though the main station was available.
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The cash register name or profit centre is now also displayed in the cash register closing area next to the displayed task name.
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Web vouchers: Spaces at the end of a QR code for web vouchers are removed by the programme during reading.
Portal update from 07.10.2024
When saving recipe chains, it could happen that the webshop product group assignment was deleted.
Portal update from 25/09/2024
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Self Order Terminal:
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An incorrect error message appeared if the file size of an image was not correct.
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An unnecessary message was displayed when exiting the dialogue for recipe linking.
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The input of special characters for translations is now possible without limitation.
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Portal update from 10/09/2024
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NoCOO:
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If no overlay image was stored on the start page, the text "Overlay Image" was incorrectly displayed.
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The cookie banner was sporadically covered by the title bar.
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SOT: Product group recommendations did not display the translated texts correctly.
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Webshop:
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Recipe chains with a "/" in the name could no longer be opened after the initial saving.
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Optimisation of the mobile view of the opening hours settings.
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Servicepack 16 Hotfix 14 Update from 20/08/2024
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CloudBOX Live Connector: The connector could sporadically report empty data to the portal, resulting in subsequent errors. Further internal improvements have been integrated to safeguard communication.
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DATEV integration: Unfortunately, it was possible to enter an account number (FIBU account) more than once.
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Foreign language support: In the translation table, spaces were displayed as "special characters" in the eSolutions fields in the left view ( original ).
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Front reports: If two credit cards or EC cards were used to pay for a transaction and each card also recorded a tip, the second tip was missing from the front office overview.
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Hypersoft Pay: The subsequent payment check did not work with a special system constellation.
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Hypersoft mPOS: Fax as text was sent "as image" for a signature.
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Hypersoft POS:
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Transactions that were paid with eSolutions (online) could be incorrectly selected for cancellation at the POS and caused a timeout (as such payments cannot be cancelled at the POS, but e.g. in the Adyen portal). Now such an attempt is rejected by the POS.
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If a tip was given to a transaction in Quick Service mode at the payment terminal (which was working in the foreground) and the next item immediately booked at the checkout in Quick Service mode was an item with the Free Price property, then the item received the previously booked tip amount as a free price.
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There was a problem when reopening transactions in multi-object mode, where a room number was assigned to a seat in the multi-payment, only if the room number was not occupied and then a tip was to be booked on this seat.
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If several vouchers were sold in one transaction with a multiplier (e.g. 3 x) and then card payment was selected in the multi-payment, the system also requested payment e.g. 3 x after splitting the card payment.
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After a split of an In-House Order transaction, the (internal) In-House table number of the transaction was entered in the journal and not the normal table number.
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It was possible to cancel a subsequent cancellation with the immediate cancellation function.
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The item search at the POS has no longer been able to search for product groups since the group changeover.
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Kitchen Monitor System: If a payment was sent to the payment terminal via the SOT and a tip was booked to it, then the station of the subsystem was used and not the station of the SOT.
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Report Manager:
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The TSVD hourly frequency report could not correctly take into account the sales distributions in the net variant. The net figures therefore did not always match the net figures in the financial overview.
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The operator overviews could not display a missing main product group correctly in the totalling, the sum of the following main group was added incorrectly.
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The main goods and subgroup filter is now corrected in all reports. Deleted groups are then no longer listed unintentionally.
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Optimisation at start, client change and variant change.
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Ticket system: Tickets were transferred several times after scanning.
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Wallet-Control:
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If no entries were made in the wallet control, i.e. everything was closed as a difference, the detailed report could not be created and an error appeared.
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The individual values of the count were not output on the count report for cross-system bill of exchange recording.
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Web vouchers: The system now checks whether a web voucher is still in use when it is deleted or deactivated, and displays a corresponding message if it is.
Servicepack 16 Hotfix 13 Update from 29/07/2024
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Item master: In the translation table, spaces were displayed as special characters in the eSolution fields in the left-hand list ( Original ).
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Voucher manager:
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"When testing the new A4 layouts, the application could crash."
Service pack 16 hotfix 13 from 09.07.2024
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Item import: If you activate the switch to import text and do not enter any text, there was a programme error.
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Item Master :
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The online order query headings of the recipes could be edited at the site, but these were not used anywhere (as these are specified from the head office).
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All printouts that output recipe ingredients now take into account the different free names of the ingredients.
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Stock service: Components of a product that are not available in a location (with head office) are no longer debited from stock. This resulted in shortages of items that were not even available at the location.
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Data backup: The FTP access test function also responded incorrectly with OK if an error occurred due to missing authorisation.
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Hypersoft mPOS:
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Test for hypersoft support in phantom mode.
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The printer redirection now also takes card receipts into account.
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Improved handling of the Bluetooth printer on the mPOS Client (in conjunction with PayPOS). The messages overlapped and could no longer be operated.
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Change payment type did not take into account a new status in the journals and therefore did not display all transactions.
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During a splitting process, the internal split table number was used instead of the table number.
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Hypersoft POS:
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If a voucher was topped up within a transaction and also used as a means of payment for the transaction itself, the printed voucher value showed the value before the voucher was redeemed.
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The copy printing of transactions containing a voucher sale, where the receipt form for the vouchers was set to an A4 printer, resulted in a crash.
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If a tip was entered in a split transaction that was cancelled by a cashless payment attempt when the transaction was completed again, the tip was given the transaction number of the temporary transaction (- 9000x).
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If a Hypersoft operator wants to work at the POS, the system checks whether they have logged in to the MCP. The phantom mode and the function Work as operator now also check this congruently. If the application does not exist in the MCP, processing is rejected.
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If you have selected a customer card for a transaction and pressed Back or Cancel when asked whether the customer should be assigned to the transaction, the customer number was incorrectly retained internally in the memory.
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When the graphical table overview is called up, the keyboard is locked immediately and released again once the table overview is complete. This means that parallel calls, such as editing processes or using other functions, are not possible in parallel.
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After the immediate cancellation of an item and subsequent rejected booking attempt of an item due to availability, subsequent bookings were no longer printed on the overview receipt.
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The blocking of the target customer is now checked before the customer transfer and, in the event of a block, the transfer is rejected with a corresponding message.
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In the Search bookings dialogue, the correct transaction number is now displayed for online order transactions and not the internal "5xxxxxxxxx" file number.
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By double-clicking on item search, the dialogue is displayed behind the POS dialogue.
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In-House Order: The Smart Swap settings for In-House Orders are now correctly supported.
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Kitchen Monitor System: A station copy caused a delayed refresh of the "original" and vice versa.
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Master transaction overview: In the booking list function (from the POS), other elements were erroneously in the foreground.
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MixMatch: The loss posting of items via MixMatch did not work.
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NoCOO: If it is selected in the station settings that the PIN should be integrated in the NoCOO QR code, this was not applied to the QR code shown on the graphic customer display.
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deposit system:
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In the case of formulations, certain constellations could lead to a deposit not being calculated for an ingredient.
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In future, incorrectly transmitted vending and deposit transactions will be intercepted, checked internally and corrected if necessary.
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PMS Integration: In the event of temporary connection interruptions to the data exchange path, dropped files were not processed after the connection was re-established.
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Report Manager:
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If two payment types with the same name are set up, the total on the operator payment type report was only correct with regard to the total, but the individual total was too high.
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The history could not be clearly listed for voucher tracking in the report manager. This has now been improved and expanded so that the "Payment" info can now be supplemented by topping up and redemption.
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Stock Management:
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An internal error could cause certain PCs to crash when receiving goods.
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When cancelling a goods receipt, a previously calculated DEK is now calculated backwards again.
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The variable "&E" on the order documents was filled incorrectly if an item had to be "ordered" instead of being transferred (stock level = 0).
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The switch in the item master to debit stock at the storage location of the VKS is now also taken into account in the component of a recipe (it was only taken into account when booking basic items).
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Vending: If incorrectly configured vending machines transmit incorrect bookings to the POS, these will be recognised and ignored in future. Such incidents are entered in a log.
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Web clearing: Using cancellation reasons of the master client from the head office did not work in some cases and new cancellation reasons were also not transmitted.
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Webshop: The specifications of the station to be used for the master data retrieval in the webshop were incorrect if a new location was created based on an existing one.
Hotfix refresh from 25/06/2024
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Item master: The entries in text fields in the recipe could be reapplied to incorrect ingredients (if necessary). This also resulted in an incorrect quantity in one of the components).
Hotfix refresh from 17/06/2024
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mPOS: In a central system, the mPOS keyboard programming did not work for individual deviating locations.
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POS: The use of third-party vouchers failed in some cases.
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TSE System: The TSE serial number was not always printed when using the block set format. The content of the QR code was also complete and correct at all times
Portal update on 05/06/2024
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Apple Pay: Apple Pay could sometimes not be used if a customer used their own webshop URL.
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Webshop:
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Sporadically, the public holidays/special opening times stored in the portal could not be transferred to the CloudBOX and thus the webshop.
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The internal price calculations for the article overview in the webshop & SOT have been optimised so that synchronisation is now faster.
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Hotfix 12 Refresh from 05/06/2024
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Hypersoft mPOS: If WIFI mobile printer and Bluetooth printer are set up together, an assignment was requested unnecessarily for the Bluetooth printer.
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Hypersoft POS:
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The side panel in the location always used the data from master client 1, even if the location should use its own keyboards.
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The secondary cash registers only applied changes in event management (unlike the main cash register) after they had been restarted or after the master data had been updated (44/444 Execute).
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Optimisation of the overview vouchers. The formatting for the inverted/red expression has been adjusted.
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The pause between print lines has been shortened for faster printing.
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In conjunction with the " Modify and work as operator..." functions, the check of operator authorisations has been revised.
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Card management: In future, incorrect conversions of customer cards in the portal will be checked for remaining credit balances and these will be transferred to the new or converted card if necessary.
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Report Manager: The voucher utilisation report reported an error. He had mistakenly interpreted a hotel guest name as a voucher.
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Wallet-Control: With cross-system bill of exchange entry, switches could be combined incorrectly so that the exchange could not be completed.
Hotfix 12 Refresh from 24/05/2024
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mPOS: A filter for hiding online order transactions incorrectly caused all tables starting with a 4 (e.g. table 4, table 41, table 456 etc.) to be hidden.
Hotfix 12 from 22/05/2024
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Item Master: When pasting a copied article, a product group previously changed at the source was not copied.
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User administration: Two switches from modules that no longer exist have been removed.
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DSFinV_K Export: The last adjustments for inverted commas when exporting order signatures were not yet included in the export. As a result, an order signature may not have been exported for data from the end of 03/2024 if the article name contains inverted commas (and only if this article was booked without any other articles).
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Hypersoft mPOS:
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The entry Without menu option in the menu option selection was missing.
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If all product groups were displayed in the keyboard programming, then the "key text" of the product group was not taken into account there.
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Switching off the Bluetooth printer while waiting for the card receipts led to an inoperable dialogue.
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Hypersoft POS:
-
Change secret number was displayed twice in the clock menu.
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When editing reservations or tables, the display of the comma-separated list of table numbers did not work on the system with "." as decimal separator.
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No customers could be processed at the checkout interface if there were no loss reasons in the system.
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The target table was incorrectly printed as the source table in the table transfer document.
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Hypersoft Pay:
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If a process was completed manually and used again, the system mixed up the processes.
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The merchant receipt was printed on the SOT if the payment was rejected, even if merchant receipts are deactivated in the settings (default on the SOT).
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The tip text was not written in the process if the article was created incorrectly, e.g. with spaces at the end.
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Kitchen Monitor System:
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At the Kitchen Row Station, the Undo last item command was not updated, so the retrieved item was not displayed immediately.
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Only the first position was displayed in the preview of the open tables in the Workflow Manager.
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The station copy function may read the wrong settings for stations without SQL.
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Control entry: The deactivate barcodes button has been removed.
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Employee master data: The user rights in the dialogue were not handled correctly.
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Report Manager: With HF 11, an error had crept into the account assignment of bonus vouchers.
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SOT:
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The image for the SOT maintenance mode could not be replaced in the settings as long as a maintenance mode was active.
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Invalid time entry in the maintenance mode dialogue leads to an error message.
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TSE System:
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The filter per TSE in the setup sometimes showed no result.
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If the TSE text switch on the invoice was deactivated and the cash register did not have access to the technical security system (TSE), the note TSE failed was not printed on the receipt.
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If an operator transaction is cancelled, the change is not booked in again but is booked out again when the wallet is closed. It will also be booked in again in future.
-
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Web vouchers: The status field (highlighted in yellow) when setting up the WEB vouchers was moved to the background.
Portal update from 07/05/2024
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NoCOO:
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Implementation of a new drop-in version of Adyen to continue to ensure the security of eSolutions payments and to be able to add further payment options.
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Stylistic adjustments to the NoCOO payment dialogue via Hypersoft-Pay.
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TWINT can now be used as a payment method for NoCOO in Switzerland.
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Web vouchers: When viewing more than 500 vouchers in a discount or invitation group, the portal no longer responded to entries.
Portal update from 17/04/2024
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NoCOO:
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The "c/o" field has been added to the billing address input by a user.
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Sorting the invoice list by payment type ran into an error.
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Webshop:
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The list of locations for entering individual texts for in-house order confirmations could not be scrolled.
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The entry of the "external link" for orders for delivery could no longer be saved since one of the last portal updates.
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Hotfix 11 from 10/04/2024
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Item images: Item images in stock part lists have been further stabilised. However, it is not yet clear whether all exceptions have really been handled so that images (in recipes) are always displayed.
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Item master for eSolutions: A character was lost in the eSolutions fields if it was edited several times and the respective text length is over 255 characters. Furthermore, spaces were lost if they were exactly at the 255 position in the text.
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Item availability: The availability of items for the SOT transmits the latest status even if availability has been switched off in the item master.
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DATEV integration: With the option that the voucher numbers should be transferred to DATEV during payment, only the first voucher was transferred in the case of a multiple payment with more than one voucher.
- Hypersoft POS:
- The bonus information was lost during a quick service process that was sent to a payment terminal in the background and the payment was cancelled there.
If a discount was assigned to a transaction card, this card was not removed from the "whitelist" after use if the "Reset whitelist on daily closing" switch was activated.
If a large number of bonuses and/or benefits were set, secondary cash registers (without their own Internet access in the station settings) crashed.
The use of the return function in combination with an interim payment is prevented.
If the operator was automatically logged out, the name remained in the dialogue.
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Ingredients: The maximum number of characters in the ingredients has been increased to 2000 characters.
- Customer history: Tip Subsequent was not used for totalling in the transaction view.
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MCP login: Switching the MCP login to HTTPS.
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Employee master data: When deleting employees, display errors could occur in the list.
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Online Order Connector: Additional warning message with adjustable timer in the event of internet failure at the location.
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Order centre:
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When ordering directly for a point of sale, it could happen that the order centre wanted to send an e-mail in addition to the printout, which triggered an error.
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Some settings in the touch mode settings dialogue were difficult to read.
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The time required to remove a booking in the Order Centre Touch by holding down the button has been increased from 0.5 to 1.5 seconds.
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When receiving goods, pressing the space bar on the touch keyboard could call up the supplier search if the supplier field was still selected.
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If the checkbox Always adjust purchase price of order variant when price changes is set in the settings, this was not queried in the invoice verification. The purchase prices of the order variants are now also set by Invoice Verification.
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Production monitor: The watch list displayed the ingredients with quantity "0.0" when decimal values were entered (decimal places).
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Report Manager:
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The transfer operator report had a grouping error.
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Tipping, in the case of mixed transactions from sales subject to VAT and third-party sales, could lead to a difference in the DATEV export.
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Statistics journal export: The export with enclosure option triggered an error since the last change to the programme.
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Goods receipt in touch mode: If an item has several order variants with different suppliers, the supplier selected as the supplier in the goods receipt is verified when the barcode is scanned. A search comparison takes place between the scanned item and the search filter.
-
Time recording: After a change in the time recording data, a new time could not be recorded immediately, but the employee had to be selected again first.
mPOS Hotfix 10 from 26.03.2024
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mPOS & PayPOS:
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New standard operating mode Verify Feedback. (This prevents unwanted subsequent entries in the event of poor WLAN)
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The Internet, WLAN check can now be deactivated.
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Swiping across the borders of a button did not trigger a swipe gesture.
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Swiping across the borders of a button could trigger a click on the button on which the swipe was started.
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Optimised gesture recognition for all resolutions.
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An error when booking recipe articles without queries has been fixed.
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An error when cancelling a free price entry has been fixed.
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The fax input is now directly accessible via the first page.
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If a handset was assigned to a payment terminal that was currently in use, an empty list of free terminals was displayed.
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If a handset was assigned to several payment terminals, a list is now displayed showing which payment terminal is to be used.
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Portal update on 26/03/2024
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Webshop and SOT: When creating recipe chains, setting the checkboxes for SOT and webshop could lead to an error.
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Web vouchers: In rare cases it could happen that when transferring credit to another web voucher, any existing invitation amount was transferred as credit.
Hotfix 9 from 20/03/2024
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DSFinV_K-, AmadeusVerify Export:
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The structure of the storage locations has been differentiated.
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When exporting the TAR files manually via the journal export, they are automatically stored where the export would export them if necessary.
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Hypersoft POS:
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Scanning different HYAR=xxxx (article QR code) codes at the checkout always used the first scan, unless the 'C' key was pressed or there was a booking in between.
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A transaction reopened at the checkout for a web voucher purchase paid by card in the web voucher shop does not report that the payment record is being removed if the " (card) payment in foreground" setting is activated.
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In-House Order and NoCOO: Channel 44 (In-House Order) was not displayed as text in the NoCOO documents in the portal. Instead of the text "IHO", only "#44" was displayed.
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SOT printer VKP 80: The SOT printer VKP 80 prints first and then "presents" the few centimetres of the receipt to be pulled out. This length of the presentation was doubled to 5 cm.
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TSE system: integrated protection against double signatures in the event of faults.
Portal update from 07/03/2024
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MyHypersoft: The display of the Hypersoft imprint on the login page was displayed within the browser console instead of in a new window.
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NoCOO: eMail addresses with spaces at the end were displayed as invalid addresses.
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Webshop: Optimisation of the input of recipe linking.
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Time calendar: Graphic errors could occur when scrolling the time calendar with different resolutions.
Hotfix 8 from 05.03.2024
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Item Master:
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When copying articles, the nutritional values are now also copied.
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Nutritional values are sorted and displayed correctly, taking into account the legal requirements and the settings in the imaster.
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Reporting:
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When changing/modifying the payment method, the old payment method was entered in the reports as "in cash" for transactions with tips.
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Layout error in relation to bond average difference.
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CloudBOX: If a connection to the CloudBOX is lost, a restart of the CloudBOX Live Connector is first attempted and the escalation stored is only executed if this does not help either.
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Hypersoft Pay:
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Tipping at the terminal was not written as a "tip" in the process in the English version.
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Subsequent tipping from the mPOS or from the till as a card payment did not work.
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When copying station settings to an SOT subsystem, the switch for background processing was set incorrectly.
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Hypersoft mPOS:
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By swiping from the keypad down into the bookings (in "one-handed mode"), the originally selected key could be triggered / booked incorrectly, depending on where you stopped swiping.
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When several operators were working on a task, an outdated message could appear indicating that the task was currently being processed by someone else.
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Swipe up gesture must not have a function in landscape format, background for queries with multiple queries was incorrect.
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Subsequent tips could only be assigned to a transaction by the mPOS with 4 digits.
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Clou Mobile with Windows: Graphics error during splitting led to a programme crash.
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Hypersoft POS:
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If you have cancelled a deposit item from a reopened transaction, it has not received a new trace number.
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If the ingredients of a recipe item were assigned to the same duplicate receipt order point when printed, this resulted in the item being "duplicated" on the duplicate receipt.
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If an interim payment button was programmed without a defined payment type, this caused the cash register to crash. The system now checks whether the macro has been programmed correctly and if not. the user is notified accordingly.
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If a process from the past was reopened and completed several times using the Process process function, the cancellation of the process originally completed today did not take place in the NoCOO system.
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If "unexpectedly many" bonus campaigns were defined, the cash register could crash.
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A missing reservation table resulted in an error message.
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Customer monitor Aures: Customisation of customer display Aures "Balance" 1280 x 800 ( widescreen ) to 16:10 resolution.
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Report Manager: The payment type modification report only showed the modifications that were made before a cash closing, changes in the past could not be recognised due to a different status.
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RKSV Austria: New DLL from the company A-Trust (Fiscal Law Signature Austria).
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SOT (Self Order Kiosk): It can happen that, for example, not all changes are applied to the SOT during the next sales cycle after articles have been deleted. To ensure this, a new parameter can be entered in the ward administration.
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TSE System:
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Cancellation postings from mPOS were not signed as "order", an entry and a new HS-SSP version is created.
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The separator for order signatures was saved with \n and not \r. The separation works in Amadeus Verify, only a format error is displayed.
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There was sporadic misbehaviour with change signatures via the office PC. For example, it was not saved via the office station number, but via the signature station. Problem has been fixed.
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All stations were entered in the "CashRegister" master data file, but only the final station should have been entered (new check in Amadeus Verify ).
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Reasons for loss: Message when calling up the reasons for loss in the control centre. With a client greater than number 1, a message now appears indicating that the system will switch to client 1 (as with product groups / price levels).
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Wallet-Control: The billing operator was not entered for cross-system bill of exchange entry via the MCP. When billing via the cash register, the registered operator was also not accepted.
Refresh Hotfix 7 on 27/02/2024
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mPOS tip limit: The new function of being able to set maximum booking amounts had the side effect that the maximum subsequent tip at the mPOS (regardless of the settings) was limited to 9.99.
HF 7 Refresh from 16/02/2024
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mPOS Freestyle update to 1.0.30: A swipe gesture had triggered a button press.
HF 7 Refresh from 01/02/2024
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mPOS Client: Swipe gestures with one finger were not always triggered and caused subsequent errors.
HF 7 Refresh from 30.01.2024
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Item master: Texts and unit adjustments of some nutritional values were not fully implemented.
Portal update and HF 7 refresh from 30/01/2024
- Central item master: Order variants in the central article master were not synchronised if "only the quantity" was changed.
- Hypersoft mPOS Client-Server: (Zebra, mPOS Client) The touch gestures have been revised and further protected against accidental triggering. Image transmission has also been optimised and a memory overflow in the sound module has been rectified.
- Journal export: In the previous GoBD export, a HASH error was erroneously output in the "Payment".
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Employee master data: An "empty" employee was created in an unforeseen constellation.
HF 7 Refresh 23.01.2024
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Front Office Reports: The tip information in the detail had included the wrong tip amount in the reopened transactions.
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Hypersoft mPOS: Optimisation of gestures to reduce the amount of data to be transmitted.
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Hypersoft POS: The maximum total entry function has been revised in connection with pay-in/pay-out.
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Employee master data: No new employees could be created since the last change in HF 7.
HF 7 and portal update as of 16 January 2024
- Item Master:
- When changing purchase prices manually, there was a constellation where the programme stopped.
When selecting several hundred items in table editing with the key combination Shift+Down Arrow, memory problems could occur.
-
Deliverect Integration:
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In the event of an error, the item data is uploaded to Deliverect again within an hourly timer.
-
For the transmission of the item data of a location to Deliverect, the setting "Saleable from" was not taken into account.
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Hypersoft mPOS: If the switch Same key assignment for all skins is activated, an empty or incorrect "ePOS Tablet Keyboard" may have been displayed.
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Hypersoft ePOS:
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The table number field may not have been used correctly in the new transaction during the transfer.
-
If the Active operators must tag switch is activated, the "tagged" operators are no longer displayed as active operators in the Operator change manager.
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The presentation of the VAT. Records on the invoice have been optimised. The decimal places correspond in length to the use (and no longer fixed three-digit).
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In the detail view, a ">" sign was erroneously displayed in the header.
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- Card management: The card check reported "OK", even if a card was blocked in the portal.
- Cashbook: The display of the booking information bar could not be displayed correctly for deleted entries.
-
Live Report: The cost of sales value could deviate from the Report Manager.
-
Online Order Connector:
-
Improved protection when switching off services to avoid error messages.
-
Due to the change in the time control of the receipt order, scheduled processes at the POS had to be closed manually after the receipt order. The OOC now monitors this and triggers the automatic closing of these.
-
-
Order Center:
-
There was a display error in the date selector in touch mode when entering a date in the future.
-
Crashes could occur when entering a free goods receipt.
-
-
QSR integration: When using QSR, the internal numbering must not be greater than 5 digits, which is why it now starts with 1 again in these cases if required.
-
Report Manager:
-
The customer booking list had not taken cancellations into account when calculating the prices.
-
Changing or deleting storage directories stored in the Report Manager could result in error messages.
-
- SOT (Self Order Kiosk):
- A fault message from the SOT that is displayed at the POS now also contains the station name.
Optimisation of the visibility of locations within the system group dialogue.
- TSE system: Optimisation of the tip function retrospectively in conjunction with the TSE. Equivalent tips that have been entered twice can now be traced more easily.
-
Availability manager: Availability items were not recognised as a recipe if they contained a query that should also be checked in the availability.
-
Wallet-Control:
-
Foreign currencies were not shown on the count report. In this case, a new exchange could not be opened if the previous day's exchange was not closed.
-
The denomination was not assigned to the correct wallet for cross-system bill of exchange recording.
-
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Webshop: Optimisation of the entry of postcodes, delivery charges and minimum order values.
Further documentation: 2023 News Archive