2023 News Archive

To the latest news...

Archive eCommerce, Webshop and YourAPP 2023

Version Available from

APP

Shop

SOT

 eCommerce and Portal Function or Comment
1.5.1206 15.12.2023 X X   Benefits already removed from the bonus system were still displayed in the app.
1.5.1205 14.12.2023 X X  

The display of the item list did not take into account the deposit stored in a query.
    X X   In the item details, the number of items was not taken into account when displaying the deposit amount.
1.5.1204 13.12.2023 X X   Google Pay can be used as an additional payment method.
    X X   Support for recipe linking in the web shop
        X

The text colour of the "Next" button in queries could not be recognised with certain colour settings.
    X X   In the voucher details, the desired number of vouchers can now be entered using the keyboard (up to a maximum of 99).
1.5.1116 11.12.2023   X   The customer data was not retrieved in accordance with the portal specifications.
1.5.1115 30.11.2023     X Product images in queries could be displayed distorted.
        X The position of the payment buttons has been moved from the top right to the bottom right.
        X The "Next" button in queries now has the colour type 7.
    X X   For "In house" orders outside opening hours, the opening hours are now also displayed.
    X X   The item sorting in the shopping basket has been removed.
    X X   The entry of spaces as table code is prevented.
    X X   Text customisation if the shop/app cannot access the device's camera.
    X X   For voucher shops with only one voucher and without a landing page, you will not be navigated back to the shopping basket after adding a voucher.
    X X   Adjustment of the font sizes in the mobile footer area.
    X X   For webshops with only one location, the selection of the location is skipped after the selection of the order type, except for deliveries.
    X X   Correction of display errors in group orders.
        X Optimised display of images for product recommendations.
Version Available from

APP

Shop

SOT

 eCommerce and Portal Function or Comment
1.5.1107 14.11.2023     X Support of TAGs in queries.
1.5.1024 15.11.2023 X X  

The order of queries for group orders has been changed to: 1. Join group 2. Create group changed.
    X X   Sporadically, the "Order successful" dialogue was displayed instead of an error message for cancelled orders.
    X X  

Design customisations for the "Welcome to the order group..." Page.
        X

The "Service call" button on the SOT is now hidden when the corresponding texts and labels are removed from the portal.
        X Transaction cards with letters, only spaces, or a 0 as the card number could not be accepted at the SOT.
    X X   The Retail order type no longer displays opening hours.
    X X  

The ePing did not react to the webshop language used and was only sent in DE.
    X X   The menu bar displayed the module names in different font sizes at certain resolutions.
    X X   Group orders could not be paid for if the Pay Now option was activated in the portal.
    X X   The dialogue for querying the ePing could be incorrectly closed via an X button.
    X     The "Download voucher" button did not work in the Android YourAPP.
    X X   The preferences checkmark is now displayed in the respective accent colour.
    X X   In the location overview, the last location was not fully displayed in some resolutions.
Version Available from

APP

Shop

SOT

 eCommerce and Portal Function or Comment
1.5.1016 24.10.2023 X X   The resending of the activation email within the registration could not be executed sporadically.
    X X   Comments on items in the shopping cart have been limited to 200 characters.
    X X   New web voucher shop with different prices, texts, layouts, as well as postal dispatch and much more.
    X X   Web vouchers stored in the user profile were always suggested as a means of payment, even if the order type did not allow payment by web voucher.
1.5.1015 25.10.2023   X   Due to an internal error, the Share Link function could not be used within the group order.
1.5.1006 ...     X The width of the order type labels was dependent on the length of the designation/heading, which led to unwanted displays.
    X X   Optimisation of the presentation of the order overview.
    X X   The additive "alcohol" was incorrectly not displayed in an article assignment.
    X X   Visual optimisations of the group order in the Create/Join, Invite, Group Created, Shopping Cart, Group Landing Page and Connection Interrupted areas.
1.5.0925 11.10.2023 X X   You can now display Hypersoft Pay's payment types grouped together instead of summarised. The checkbox Other payment options is omitted in this case.
    X X   With certain screen resolutions, the password show/hide icon may not be displayed correctly.
1.5.0915 21.09.2023 X X   With smaller display sizes, the list of TAGs could not be scrolled.
1.5.0911 ... X X   If a user in the order type Delivery first logged in to the check-out and then logged out again, the previously entered delivery location was removed and could not be filled again.
    X X   If a user only logged in at the check-out, the delivery postcode and city were overwritten by their billing address.
    X X  

Sporadically, a delivery address entered has overwritten the billing address.
    X X   In the order type Delivery only the delivery addresses of the user are offered which correspond to the previously entered delivery location.
    X X   If no delivery address corresponds to the delivery location, the user will be asked to enter a new delivery address, for which the postcode and city have already been pre-assigned.
1.5.0907 12.09.2023 X X   The borders of the product group labels were sporadically not visible.
        X The SOT has been enhanced to read both abbreviated and full coupon codes.
1.5.0828 28.08.2023   X   The cookie information also mistakenly set the Wallee payment cookies, even though this payment service provider was not used.
    X     Support for Google Android API level 33, as well as updating plugins & frameworks.
1.5.0825 30.08.2023     X

If items were removed from the shopping basket, the scrolling animation was not hidden.
        X

In the coupon and pager dialogues, the back button is now displayed below the dialogue (previously top left).
        X

When using the tip function, an internal error could sporadically occur.
        X

In the case of product recommendations in the shopping basket, product descriptions that are too long are now displayed in a shortened form.
        X

The dialogue for filtering TAGs now has an animated icon when opened and adapted font sizes.
        X The icon colour of the TAGs on the SOT now also corresponds to the portal settings in the selection dialogue.
Version Available from

APP

Shop

SOT

 eCommerce and Portal Function or Comment
1.5.0817 21.08.2023     X For coupon items with queries and only one option, the item could not be added to the basket.
        X Users can now filter by TAGs / preferences on the SOT.
1.5.0803 16.08.2023 X X   The marking of the respective active tab, e.g. in the legal texts, was not always displayed correctly.
    X X X The display of the additives: taurine, inositol and glucuronolactone has been implemented.
    X X   The display of the deposit label on items without a product image was incorrect.
    X X   For In House orders, you can now get back to "your" table after a lost connection by scanning the table code again.
    X X   Protection against disconnections for individual and group orders.
    X X   The display of group orders on narrow displays, such as a closed Samsung Galaxy Fold, has been optimised.
    X X   The error message when entering names or group names on the blacklist has been optimised.
    X X   For In House Orders (individual and groups), the "Location Icon" in the title bar is no longer displayed as it was superfluous.
    X X   The dialogue for displaying a disconnection can now no longer be closed.
    X X   Adaptation of the text to rebuild a connection in: Unfortunately, there was a connection problem. Please be patient until we have reconnected.
    X X   The processing of the setting of "DigiPager per location" has been implemented. (Portal update will take place on 09.08.2023)
1.5.0802 10.08.2023     X Coupons can now be redeemed at the SOT
        X Sporadically, the graphic/animation that there are more items than shown in the shopping basket was not displayed.
        X The display of items without a product image and queries has been optimised.
        X (Change) To add an item to the shopping basket, the user must go through all the queries until the Add button can be pressed.
Version Available from

APP

Shop

SOT

 eCommerce and Portal Function or Comment
1.5.0630 06.07.2023 X X   For in-house orders, the I want to order button can be deactivated so that only payment by mobile phone is possible.
    X X   The discount from a web voucher added only in the check-out, was not applied to the shopping cart
    X X   Tickets sold in the ticket shop without a validity date were incorrectly displayed with a validity date of 01.01.1900.
    X X   The dialogue for removing codes stored in the user profile has been adapted and now shows the current code.
        X Items without queries can now be added directly to the shopping basket via the "+" button without first calling up the details.
        X The extended time control now also takes into account the product and merchandise group recommendations.
        X In the event of an internet failure, only the loading screen was displayed and further use was not possible.
        X A display error of the "Conclude" button for forced queries has been fixed.
        X The display of the translation of "sum" was not taken from the portal settings.
        X The display of the icon for "Pager" has been replaced.
    X X   Wallee is now added as another payment provider.
    X X   For the order type In House, group orders and DigiPager are released for all webshop customers.
1.5.0602 29.06.2023 X X   Optimisation of the buttons for entering multiple queries.
    X X   A discount stored in the web voucher was not displayed in the check out for logged in users.
1.5.0526 29.06.2023   X   In the desktop view, some fonts could cause a double scroll bar in the location selection.
    X X   If a user has stored a web voucher with credit in his user profile, this is automatically preselected for payments.
    X X X Display of optional eCommerce item information such as: distributor, alcohol content, ingredients etc. in the SOT and webshop.
        X Recipe linking for e.g. menus in small, medium, large are now available at the SOT. (Documentary follows)
1.5.0510 (29.06.2023) X X X (For the time being only for pilot customers) Support of item data translation for English translations(new method).
1.5.0425 26.04.2023     X Optimisation of the page view of the item list.

1.5.0411

 (29.06.2023)     X (For the time being only for pilot customers) Pagers/ call systems can be used in normal payment mode.
    X X   (For the time being only for pilot customers) Extension of the order type "In house" to include group orders.
Version Available from

APP

Shop

SOT

 eCommerce and Portal Function or Comment

1.4.0329

 03.04.2023 X X   The ticket shop now responds to the portal setting for multiple ticket requests.
    X X   In the order type Delivery, it could happen that the user's postcode was requested twice.
    X X   The holiday message triggered an error message if the lock text contained a "." included.
1.4.0308 09.03.2023 X X   When ordering tickets, the user is asked after adding them to the shopping basket whether he/she would like to order further tickets of this type.
    X X   Deposit was displayed twice in the shopping basket in the interface.
    X X   Pledge was incompletely displayed in the item details of the desktop view.

1.4.0220

 28.02.2023 X X   The checkboxes of sub-queries were not displayed indented, so that they could not be distinguished from other queries.
    X X   In dark designs, the "back button" had the wrong accent colour.
    X X X The extended time control handled the setting of the closed days incorrectly.
        X The icons in activated buttons were not displayed according to the colour setting in the portal.
        X The extended time control did not use the text from the SOT settings as the default text unless it was set in the item master.
  Addendum X X X If all articles are hidden due to the extended time control, the product group is also hidden.
  Addendum   X   Sporadically, the recharging of vouchers has led to the reordering of vouchers.

1.4.0217

 23.02.2023 X X   The age check dialogue is now displayed in full screen in the mobile view.
    X X   Optimisation of the display of the user order history.
    X X X Extension of the additives to include nitrite curing salt.
    X X X For items without availability or outside the time control, the item details can now no longer be called up.
    X X   Adjustment of the colour values for the space display for in-house orders.
      X   In the desktop view, the deposit value in the item details was difficult to read.
    X X   Optimisation of the "Sort shopping cart" function for "In-house" orders.

1.4.0213

 16.02.2023   X   If no image was stored for the landing page for "In House" orders, the back button was covered by the table overview.
    X X   The call to the cookie information in the menu has been extended with an icon.
      X   For "In House" orders on an iPAD, an error message could appear after scanning a table code.
    X X   Optimisation of the display in the payment selection for "In house" orders.
    X X X Support of the extended time control.
    X X   Retrieving NoCOO invoices from the user order history ran into an error.
      X   On the "in house" landing page, the on-screen keyboard could cover the buttons.
    X X X The extended time control calculated the item availability and holidays incorrectly.
    X X   The comment function in the check-out was erroneously deactivated for all order types.
1.4.0209 16.02.2023   X   If a table code was scanned using an iPad, an attempt was made to open the app even if it did not exist.
    X X   If an in-house order was placed outside the ordering hours, the opening hours were incorrectly displayed and not the ordering hours.
    X X   Text corrections in the "In house" order type
version Available from

APP

Shop

SOT

 eCommerce and Portal Function or Comment
1.4.0203 08.02.2023     X Restricted bookable items were not displayed if they were not available at the start of the SOT.
    X X   A bug in the "back navigation" has been fixed.
    X X   On mobile browsers, the view jumped back when using the tip slider.
      X   The texts from the cookie banner can now be switched in language.
    X X   The imprint, privacy policy etc. can now also be called up in the cookie banner and the registration.
      X   Confirmation of the cookie banner could be bypassed via the cookie details.
    X X   In-House Ordering: With the setting "Customer initiates payment himself", a tip was calculated on the total in the shopping basket.
    X X   In-House Ordering: In the "I want numbers" dialogue, the total price was multiplied by the number.
    X X   In-House Ordering: No items could be added to the shopping basket if the age check was deactivated.
    X X   In-House Ordering: Multiple scans of a table code sporadically triggered an error message.
    X X   In-House Ordering: Prices were sporadically transferred to the POS with rounding differences.
1.4.0102 24.01.2023 X X   When scanning the same table code repeatedly, a new seat was assigned each time. Now the guest is assigned the old (existing) seat.
        X New items, prices, changes and queries are retrieved from the CloudBOX every 10 minutes and loaded onto the SOT as required.
1.4.0101 24.01.2023 earlier if required X X   New landing page for "In House" orders
    X X   The touch animation when selecting menu items in the mobile view has been corrected.
      X   Adaptation of the cookie banner, instead of "Manage cookies" the button now reads " Privacy information".
      X   The direct link via URL to the order type vouchers did not set the sales type, which meant that no number of vouchers could be entered on the interface.
    X X   Sub-queries were not included in the price calculation if they were not in the first query position.
    X X   If the Bonus System module was deactivated, the web voucher (code) stored in the user profile was not automatically displayed in the check-out.
    X X   In-House Ordering the Ordering type, the user can optionally trigger a service call.
    X X   In-House Ordering the order type ing, users can split the invoice independently.
    X X   n the In-House Ordering Ordering type, the user's location can be checked to see if an order can be placed.
    X X   New age check implemented at item level.
    X X   In-House Ordering can now also be carried out without entering customer data.
1.3.1219 17.01.2023     X The order confirmation page has been extended with a "New order" button for all order types in order to be able to start follow-up orders more quickly.
        X In the operation mode " Operation card ", the screens for card and pager scanning have been extended by animations.
        X In the item detail view, the "App description" was displayed as continuous text and without line breaks.
1.3.1206

24.01.2023

Earlier if necessary

     X New tip query implemented.
        X New operation mode for transaction card with Easy Check-In.
        X In the operation mode Operation Card with Easy Check-In, pagers can optionally be scanned.

 

Archive of older versions...

 

Archive Change Management 2023(Changes)

Documentation update 4.1.2024

  • mPOS Freestyle UX: The Samsung Galaxy Flip 4 device is now compatible with the mPOS Freestyle system again. The blacklist has been adjusted.

Freestyle Android app (also for tablets) from 18.12.2023

  • mPOS Freestyle: with the latest Android Freestyle app, the system automatically switches to mPOS landscape format depending on the position of the device.

Portal update from 12/12/2023

The Google Pay payment method is available in the webshop from version 1.5.1204. Google Pay is activated by default and Google cookies are activated in the web shop. Like all payment methods in the webshop, Google Pay can be activated and , if necessary, deactivated by you.

SP 16 HF 5 from 06.12.2023

  • Hypersoft POS:
    • If another operator login with the wrong number was attempted with an operator who was automatically logged in at the start(specify operator at cash register start), the operator was logged out. Now the start operator is no longer logged off after an incorrect logon attempt.

    • If the item master is set to"blocked" to prevent automatic updating, you will now be asked in checkout mode at 44 or 444 Execute programme whether the update should really be carried out. The following appears: "The item master for posting cash registers is currently blocked to prevent an update. Would you still like to carry out the data update?"

  • Swiss VAT: The VAT will be available from 1. 1.2024 converted. A confirmation message will then appear once at the POS.

SP 16 HF 3 of 22 November 2023 (links and details to follow...)

  • Item master: Duplicate barcodes are no longer permitted for the same item.

  • Forms: The switch Signature information as text (on invoices) can now be switched off.

  • Hypersoft POS: Item search at POS: Active tab in "bold" and underlined.

  • Online Order Connector: If the receipt order is delayed by the pick-up or delivery time, no form is printed out when the order arrives, even if this has been stored in the OOC.

  • Self Order Terminal (SOT / GOT): When restarting all stations (e.g. after a hotfix), a dialogue to cancel is no longer offered.

  • TSE System: The time of the first order within a process is now printed separately above the signature text or QR code: Simplified method

Update 14.11.2023

  • Self Order Kiosk (SOT): With SOT version 1.5.1107, the queries within an item called up via upselling are now also displayed as labels and no longer just as text. Example before and after:

Portal update 24.10.2023

  • Web voucher shop:

    • In the order overview in the portal, voucher orders were displayed as deliveries before version 1.5.1016; as of version 1.5.1016, they are displayed as vouchers.

    • The image previously stored in the MCP for the web vouchers in the web shop will NOT be automatically transferred to the new voucher system in the portal and must be stored by you in the portal at the time of the update of the web shop.

    • The "item text" previously displayed for voucher orders will not be automatically transferred to the new voucher system and must be stored by you in the portal at the time of the webshop update.

Update Service Pack 16:

  • Hypersoft Reservation powered by aleno: The timed checkout now no longer suggests the preset minute value, but always the last selection made at the next checkout.

  • Self Order Kiosk (SOT): The automatic cancellation function in the SOT, which is triggered when a payment is cancelled or times out during the payment process, has been changed from the status cancellation after order to cancellation before order. All future cancellations of this nature will therefore be Cancellation Before Order. Further documentation:Hypersoft procedure with SOT

Service Pack 16 from 05.10.2023

  • Goods receipt to Scopevisio: The Scopevisio export takes place in a single file ( no longer per invoice).

  • NoCOO at mPOS: If NoCOO is deactivated in the form or set to "nonprint", then the mPOS no longer waits for the NoCOO QR code and closes the window as soon as the invoice is created.

Portal update from 20.09.2023

  • Contracts and documents: Adaptation and updating of the order processing contract AVV in the portal (formerly: order data processing "ADV").

  • Webshop: The settings for the ticket layout have been moved from the general settings to the order type ticket.

Service Pack 15 from 30.08.2023

  • Hypersoft POS with sales distribution and external sales: If you use the external sales function together with the VAT distribution, then the VAT distribution will no longer be applied to such entries from now on. Further documentation:Hypersoft procedure with external turnover

Hotfix 14 from 15.08.2023

  • Hypersoft POS: The POS function Split Invoice has been renamed to Split: Split Invoice. (This puts you next to the new till function Split: Open operation after split, which gives you the option of automatically returning to an operation after splitting from it).

Portal update from 09.08.2023

  • eSolutions: The activation of the DigiPager (ePing) can now be done per location. (Requires webshop version 1.5.0803)

  • SOT: To add an item to the shopping cart, the user must go through all the queries until the Add button can be pressed.

Hotfix 12 from 05.07. and portal update from 06.07.2023

Our eSolutions will be converted to the new method of English translation via translation module in the item master on the following dates:

SOT: 08.06.2023

Shop: 06.07.2023 (was announced for 29.06.)

Until then, please carry out the automatic transfer of the translation as described here: Item data translation

  • Hypersoft POS:

    • If the check box Customer Address is set in Order Group Settings, the room number and reservation number are now also printed on the order receipt if the transaction is assigned to a room.

    • The DigiPager QR code is now also printed on the overview receipt when switched on.

  • Hypersoft mPOS: The mPOS setup could no longer be fully displayed on a cash register screen (height was > 768 points), this has now been adjusted.

  • MCP Dashboard: When a support staff member logs in, the dashboard is not automatically displayed. This only appears when the empty placeholder is selected. This is to avoid that people present during support work accidentally see information about the turnover.

  • Tipping: A common method at Hypersoft is to use tip items by using the designation DRINKGELD as described in the Set up tip items section. In the Report Manager and Front Office Report, it has been changed that the term tip is case-sensitive for the report evaluation (the word must still begin with tip).

Hotfix 11 from 06.06.2023

  • Enterprise Report: The number of customers can now also be evaluated on the basis of a booked item in the Enterprise Report. The programme takes into account the Report Manager variant stored on the server or at the main cash register.

  • Hypersoft POS: If an item price is changed (due to the system) for an item with the Free Price option, any existing discount rates and operator data are reset.

  • NoCOO Digital Billing: You can now also issue your own QR code on the NoCOO short receipt.

  • Profit centre: The settings of the profit centres have always been made at the location. What is new is that these are also transmitted to the central office.

Portal update from 10.05.2023

  • eSolutions:

    • Customised icons in the settings of the product groups and product recommendations.

    • Table numbers for In House orders may now only have a maximum of 5 digits.

    • Dividers in the opening and ordering times can now be removed again individually.

Hotfix 10 from 09.05.2023

  • Group orders:

    • When using POS and mPOS, new processes can now also be opened at tables with groups. This required an adaptation of POS and mPOS, which only becomes standard when group orders are activated.

    • In the graphic table overview, logged-in processes of group orders are displayed immediately, even if they have not yet booked.

  • Item groups: The programme now checks for incomplete item assignments and warns if necessary.

Hotfix 7 from 04.04.2023

  • Kitchen Monitor: Until now, the abbreviation OO: was displayed in the Kitchen Monitor for the In-House Order. In future, the In-House Order transactions will be displayed with their own abbreviation IHO:. It is possible to customise this indicator in the settings.

  • Master process overview: When selecting operators, operator templates were also listed, these are now filtered out.

  • Report Manager: The designation of the file storage of the reports across all clients was incorrect. The client number was placed in front of the filing location instead of behind it. 0002_C:\ instead of C:\0002_. From now on, the correct designation will be applied.

Portal update on 23.03.2023

  • Webshop: In the settings of the order type In House, the following payment types have been removed: Cash on delivery/collection and Cashless on delivery/collection. These no longer fit the new procedure.

Hotfix 6 Refresh on 21.03.2023

  • Hypersoft POS: Due to an unintentional change, addresses for customers could no longer be entered on forms after the end of the day. You can now enter addresses for transactions even after the end of the day, if no address was entered before. If an address already exists, you will need to edit the process to enter a new address. If this concerns transactions after the end of the day, offsetting entries and postings are created under the current date so that this remains turnover-neutral on the current date. In general, you should coordinate the entry of addresses after a day-end closing with your tax advisor and file it in the procedure description, or always enter addresses after a day-end closing using the Edit Transaction function.

  • Hypersoft POS addresses for transactions: Before Hotfix 6, the entries after the end of the day were not blocked by the programme. An invoice can now be assigned to an address once. As long as no address has been assigned to the invoice, an address can be added via the functions Invoice Copy or Change Form. However, once an address has been assigned, it is fixed and can no longer be changed. If you want to assign a different address, you must use the Edit Transaction function to cancel the transaction and issue a new invoice with the new address.

    • Hypersoft POS DIN A4 Invoice: The invoice shows the delivery date, which corresponds to the date of the original bookings, unless the transaction was booked on the same opening day. For example, if you use the process function and process a process that was completed a few days ago, the process will be cancelled for today and completed again for today. The invoice will show the delivery date of the original booking day and the transaction will be saved with the new information accordingly.

Hotfix 3 and portal update on 16.02.2023

  • Age verification: The new age verification has been integrated mainly for the eCommerce area and in-house ordering. This is why you can now activate the age check independently of this in the POS and mPOS system. By default, the age check for POS and mPOS is no longer enabled with this update.

  • Customer count GAP eliminated: The customer count for evaluations can now also be corrected after a daily closing.

  • Onfleet Integration: For the transfer to Onfleet, the telephone numbers are now partially formatted with the country code. If a telephone number starts with a 0 and not with 00, then depending on the country setting of Hypersoft, the country code is placed in front and the 0 is removed.

  • Stock Reporter: If you are already suppressing zero stocks in the commodity valuation report, you should switch on the new option List negative stocks in the report.

Servicepack 15 from 17.01.2023

  • The new In-House Ordering brings many new functions to the existing shop, which is why some points must be carried out before commissioning your existing In-House Ordering with SP 15:

  1. Payment methods: For previous in-house orders, it was mandatory to activate the payment method " Payment upon delivery / collection". This is no longer the case and you can (and must) freely choose between the payment methods Hypersoft Pay, PayPal and web vouchers.

  2. Order variant: The previous order variant Orders are placed without payment is automatically transferred to the new order variant Users can initiate payment independently, which makes payments possible immediately with the time of the shop update.

  3. Customer data: The previously required customer data such as name and email are no longer mandatory and can be deactivated. This allows you to make "guest orders" even easier.

  4. Tip treatment: Tips from in-house orders may be tax-exempt or taxable. If necessary, a new algorithm can help you to book this automatically correctly and to the advantage of your employees. In this context, see the entire chapter on Book a tip and the section on This is how the In-House Order tip is defined....

  • Hypersoft POS printouts: If you overwrote item texts (e.g. for a complex wine assortment) a maximum of 32 characters were output. Now up to 64 characters are output and the pagination is taken into account. All of this is available in the Overwrite item texts... section.... described in detail.

  • Hypersoft POS transaction overview: Transactions from the in-house order are separated in the transaction overview and by a white background. In the graphic table overview, the default colours are yellow and green (if an operator has taken over the task responsibility), the colours can be adjusted there under Background color for info blocks.

  • Cost items and Online Order: In the Online Order Connector, only items marked as cost items could be selected for service costs, etc. This led to unwanted cost items appearing, for example, with the other work at the POS. Now the marking of cost articles for service costs etc. is no longer necessary and an improved item selection in the Online Order Connector has been integrated for this.

  • Self Order Terminals - SOT: If in the settings of the payment terminal configuration the switch Customer voucher is not switched on, the payment terminal voucher is attached to the form. Any error document should also be switched off.

    1. Important here: The cashless payment receipt should be printed together with the customer receipt so that it does not fall on the floor (when another receipt is printed). The printer should print all the receipts in one piece without cutting and then offer the finished cumulative receipt for removal. The SOT printer is specially designed so that the document cannot be pulled while the printer is printing. Incorrect settings that allow pulling during printing definitely lead to defective printers. Therefore, the special SOT printer can finish the print internally and only then eject it.

Archive Change Management...

 

Archive Service and Benefits 2023 (New)

Portal update from 12/12/2023

  • Webshop:

  • Cashbook: The location alias can now also be maintained and displayed in the cashbook.

SP 16 HF 5 from 06.12.2023

  • Item master: The table editing has been extended by the buttons: Discontinued item, Planned item and item inactive. The filter has also been extended to include the switch item inactive

  • Hypersoft ePOS: A new column has been added to the A4 invoice: "Booking.TaxTag". This is used (as already on the thermal printer) to print the legend "A-I" for VAT. rates and "S" for sales tax distribution.

  • Hypersoft mPOS Client landscape format (in advance): The mPOS Client and Freestyle Client can now also be set to a newly developed mobile landscape format on tablets (or other devices), the mPOS Client landscape format. To be able to use this, you need new mPOS Client versions, which are not yet available and will be released for Android and Apple iOS in the coming days.

  • Report Manager: Once again there are new reports for youFinancial overview (daily view) for analyses of several days on individual daily reports and the new report Collector breakdown (voucher sale), which evaluates the voucher bookings in addition to the collector breakdown.

SP 16 HF 4 from 28 November 2023

SP 16 HF 3 from 22/11/2023

  • Employee data: When deleting (inactivating) an employee, the image and any fingerprint data (biometrics) are now deleted.

  • Hypersoft mPOS Client: The system also vibrates when the new balance timer is reached and when new messages are received.

  • Report Manager: New additional voucher sales report has been added, which can analyse the newly assigned designations of different web vouchers.

Portal update from 22/11/2023

  • Web vouchers: A validity period for web vouchers and a date for the annual cancellation can optionally be stored for the credit balance of web vouchers.

  • SOT: The recipe links in the portal have been given a search function.

Portal update 14.11.2023

Update Service Pack 16:

  • Stock management: The order centre can send data for orders in simple Excel CSV format as well as PDF.

Portal update 24.10.2023

  • Accounting:

    • All modules can now be filtered by a desired location.

    • An export option of invoice numbers per location has been implemented.

  • Web voucher shop: The new voucher shop can be used in the portal from 24.10.2023 and requires at least eSolutions version 1.5.1016, which we will distribute to selected customers from 24.10.2023. Distribution to all customers takes place on request or automatically a few days later. The new web voucher shop offers the possibility to offer different voucher layouts with graphics and extended texts as well as settings for fixed price or allowance on a landing page. Postal delivery is supported in many ways by internal mails and optional shipping costs.

Update Service Pack 16:

Service Pack 16 from 05.10.2023

Portal update from 20.09.2023

Portal update from 31.08.2023

  • Webshop: When ordering web vouchers via the shop, a voucher overview can now be downloaded in the order details as an XLS file in the portal.

Service Pack 15 from 30.08.2023

Portal update on 21.08.2023

Hotfix 14 from 15.08.2023

Portal update from 02.08.2023

Hotfix 13 from 11.07.2023

Hotfix 12 from 05.07. and portal update from 06.07.2023

  • eBooking aleno integration: The important support of aleno reservations directly at the mPOS has now been integrated.

  • Hypersoft POS: The DIN A4 form for invoices at the POS and the form for NoCOO have been extended by variables. The client name from the master information is made available separately as Client.Name1 and Client.Name2 (previously both only in a variable as Client.Name).

Hotfix 11 from 06.06.2023

Portal update on 23.03.2023

  • SOT: The texts and designations have been expanded to include eCommerce information such as: alcohol content, ingredients and distributor.

  • Webshop (tickets): In the ticket shop, the user can now optionally be asked to order further tickets of the same type.

Portal update from 10.05.2023

  • MEINBusiness: An interface for MEINBusiness has been integrated.

  • Price groups: The item list in the portal can now be filtered by main product groups and subgroups.

Hotfix 10 from 09.05.2023

Documentation update 17.04.2023

Hotfix 8 from 12.04.2023

Hotfix 7 from 04.04.2023

  • Item blocking list: Selection option of receipt text 1 and 2 was added to the item blocking list.

  • Extended time control: The new programme for time-based item control can now also be used with voice control.

  • Financial accounting connection: Different accounts can now be created for different clients for the financial accounting export.

  • Hypersoft mPOS: With a new switch you can activate the option Use collective order and by default it is switched off.

  • Online ordering at POS: Until now, orders could be delayed for subsequent days, but not the printing of order receipts on the same day. Pick-ups and deliveries that are pre-ordered at a certain time are now printed with a corresponding delay. However, you can (and should) set a production lead time for the receipt so that these order receipts are printed based on the set minutes in advance (use lead time as production time!). For example, pick-ups can be printed 15 minutes before the advised pick-up and deliveries 25 minutes before the scheduled delivery.

  • QSR Integration: As an alternative to the Hypersoft Kitchen Monitor System, the QSR Kitchen Monitor System can now also be used. The function differences are shown in the function table. The QSR system can be adapted even more individually to specific requirements and can also be supplied in Germany with a complete service for settings and master data.

  • Stock Management:

  • Ticketsystem :

  • Wallet Control: In the Wallet Control Report, periods of the listed bookings are now displayed for information and orientation.

Service Pack 15 from 19.01.2023 Supplements

  • Webshop: The URL of the landing page for web vouchers sold via the webshop can now be stored in the portal.

Service Pack 15 from 19.01.2023

  • Hypersoft mPOS:

  • Hypersoft POS:

    • In the terminal settings, the printing of trader and customer receipts can now be switched on separately, even when NoCOO is active. As it is controlled via the terminal settings, a customer receipt can be printed on the mPOS client, for example, but not at the checkout.

    • The switch Do not print error receipt prevents an error text from being printed from the payment transaction (e.g. if the payment transaction is cancelled at the terminal). By means of this setting per device, the error receipt can be suppressed at the SOT, for example, but it is printed as desired at a POS system. As a rule, we do not recommend printing the error document on the SOT.

  • Hypersoft mPOS: The system is compatible with both the mPOS client-server standard for the permanent integration of Apple and Android consumer devices, as well as for the spontaneous use of Android and Apple mobile devices as Hypersoft mPOS Freestyle UX. Both optional with smartphones and tablets in portrait format. The spontaneous self-installation for Apple and Android can be carried out in the Freestyle UX system by every mobile phone owner from their usual Apple Store or Android Play Store. The convenient Bixolon mobile printer is also compatible with all variants.

  • Hypersoft POS:

    • The improvedTagsTAG and feature management function to support allergens, ingredients and item tags using shortlist tags helps you with internal communication and production.

    • With the new function Search bookings you can find open transactions via individual booking texts or bookings which contain this text. This helps you, for example, if someone has booked to an unusual transaction number and cannot be reached at the moment. It can also be helpful, for example, in settling lost transaction cards.

    • The revised Search item Function is faster and easier to use. In addition, you can now also use freely definable special features for the search (for example, the winegrowers for large wine assortments). An optimised stock view has also been added, which allows you to look directly into your storage locations from the POS.

    • Support for manual and automatic pager assignment.

    • In order to be able to settle lost transaction cards anyway, you can search for bookings in the POS system in order to possibly find the transaction.

  • Hypersoft System: New functions for age verification at the POS and in eCommerce.

  • In-House Ordering new key features:

    • Bidirectional communication between user and cash register in real time.

    • mPOS and POS can communicate with users in real time.

    • Invoices can be split by users as desired, including tip function.

    • Service call in several categories.

    • Age check integrated.

    • Location check (valid radius for orders).

    • Order and reorder, also for several users per table.

    • Menu courses (to be preset automatically).

  • Menu preset: With the new menu Menu course default function, you make the work of your operators much easier: If a menu is preset for an item, it is used when booking if no menu is selected at the POS system. So if you work with menu courses as standard, setting the menu courses consistently can make the operator's work easier in that the items are automatically assigned to the correct menu course. This means that the operator only has to book menu items if there are deviations from the standard.

  • NoCOO: The NoCOO QR Code can now also be printed on DIN A4 invoices (previously only as text).

  • Online Order:

    • The Online Order Connector has been extended (by popular demand) to include a Smart Swap system so that you can use different printouts, service call and other settings for all orders with table numbers.

    • The Online Order Connector now has a waiting period so that orders placed by multiple users of a table within a timer are processed as one order. See example In-House Order.

  • Pagers: Pagers can be assigned to articles and operations using the special functions of the pager query.

  • Report Manager:

  • Stock Management: A new mode Book entered items, book out rest has been added.

Archive Services and Benefits...

 

Archive Administrators and Installers 2023 (Professional Information)

Updates:

SP 16 HF 3 from 22/11/2023

  • aleno without NoCOO: If the sales data is transferred to aleno without NoCOO, no NoCOO QR code is printed on the invoice (thermal print). On a DIN A4 form, however, the PIN number is transferred as "0000". This variable must then be deactivated in the layout if it interferes with the printout.

  • Hypersoft System: As it is not certain that all Windows 10 systems also support TLS 1.2, we have deactivated the activation of TLS 1.2 for the time being.

  • mPOS: Splitting or transfer is prevented for released "blue tables", as otherwise "interpayment" data records could remain in the source table, which could then lead to subsequent errors.

  • Self Order Terminal (SOT): The system can now automatically perform a daily restart to apply master data changes, enter the time under Daily restart.

Update 18.11.2023

  • New POS licences: The new + bundles including web vouchers are the successor to the former Advantage licences.

Update 09.11.2023

Update 07.11.2023:

  • Adyen firmware: In order to ensure the most stable service during the peak season, new major versions of the Adyen terminal firmware will be released in the next 2 months until the 2nd quarter. Not introduced until 1 January 2024. Changes to the terminal firmware are still possible on request. Please contact Hypersoft Support (support@hypersoft.de) if you have any further questions.

  • Setup: Please note that the Hypersoft setup already requires Framework 3.5. Therefore, please install the Framework 3.5 before the Hypersoft Setup, otherwise the programme start of the POS system may not be executed.

Update Service Pack 16:

  • Report Manager: In a central system, when changing the option switch Support main and product group filter per variant under client 1, you are now offered the option of having this apply to all clients.

  • Online Order Connector: The variable "&OVN" has been added under Order Information so that the order number can be printed out.

Update Service Pack 16:

Service Pack 16 from 05.10.2023

  • Task Planner Scheduler: The creation of two simultaneous webclearing tasks is now supported.

Service Pack 15 from 30.08.2023

  • Germany: Due to the application decree 146a AO, documentation, TSE signatures and DSFinV_K export will be adapted before the end of 2023. The online documentation is available in draft status. The HS-SSP document has been completely revised and any outdated information has been removed. With the new version we make a name change to HS-SSP+ and a version jump to version 10 for clarification. In the future, all adjustments announced here will be documented there. Currently, this has already been done for change postings and signings with Wallet-Control.

  • The settings for group orders and ePing are now synchronised when starting the CloudBOX Live Connector, so that a restart after changes is no longer necessary.

  • The zero setting now also takes the delivery data into account.

  • In addition to individual forms, all forms can now be copied in one step.

  • Hypersoft // System: If you have several network cards in your server, you can now store the unique IP.

Documentation update 15.08.2023

  • POS functions: The documentation was checked for up-to-dateness and improved. Cash register functions were adapted by name and partly removed. Now the designations, which are also relevant for the alphabetical sorting in the selection for keyboard programming and documentation, are congruent as far as possible. The individual minor changes affected about 500 topics.

Documentation update 02.08.2023

  • mPOS Freestyle: The programme adaptations to incompatible devices have been completed, so you can expect to have compatible devices as a rule. A very short blacklist for incompatibility remains, the whitelist has been replaced by general compatibility.

  • Best Practice: Many new best practice tips have been added to the directory. For example, also a revision of the documentation on the valuable profile analysis, which unfortunately often remains undiscovered among the multitude of possibilities.

Documentation update 31.07.2023

Documentation update 21.07.2023

Documentation update 17.07.2023

Wallee Integration: Until further notice, we will not be connecting Wallee terminals to Hypersoft.

 

Hotfix 12 from 05.07. and portal update from 06.07.2023

  • SOT: if the word "DEBUG" is entered in the parameters for the browser in the ward administration, no automatic parameters such as "-kiosk" etc. are set at start-up. Required for debugging in the browser.

Documentation update 09.06.2023

Documentation update from 19.05.2023

Documentation update from 10.05.2022

Wallee Integration: Until further notice, we will not be connecting Wallee terminals to Hypersoft.

Documentation update 26.04.2023

  • Adyen FAQ: The FAQ section has been extensively expanded and has received several new links to the Adyen documentation.

Documentation update 17.04.2023

  • Topic eCommerce Tip revised (important for In-House Order).

  • Hypersoft Pay with Wallee: An error has crept into VPJ version 1.2.38, which occasionally leads to transactions being rejected with a system error. This bug will be fixed and delivered from version 1.2.40. This is currently still being tested at wallee and therefore not released. Not yet available for Hypersoft. Therefore, the only way to solve the problem is to roll back to version 1.2.36.

Documentation update:

Pager: Pagers can now also be used in the standard at the SOT.

Hotfix 7 from 04.04.2023

Documentation supplement 24.03.2023

Hotfix 6 Refresh on 21.03.2023

Documentation supplement 15.03.2023

  • Hypersoft Pay powered by Adyen: In some cases, Apple Pay Girocards from the Sparkasse and the Comdirekt Girocard without Visa (Debit) / VPay branding are not supported. Your customer must hold the real card on the terminal at the savings bank (giropay is not a standard in Apple Pay). This problem is to be remedied from August 2023.

  • VR Payment documentation: Comparison table updated and new pages added.

Documentation supplement 02.03.2023

  • Campaigns: Improved overview of the campaign table.

  • Hypersoft Pay: Renaming of the "Do not wait switches" to Quick-Service payment in the background and Full-Service payment in the background.

  • Icons in the notification area: Terminal Commander now cleans up the visible and hidden Hypersoft icons in the Windows notification area when starting and after closing.

Hotfix 6 on 28.02.2023

Hotfix 3 and portal update on 16.02.2023

  • Extended time control: The extended time control allows you to make settings according to weekdays and public holidays in addition to the standard, which already takes into account daily recurring times and valid date ranges. The holidays for this are determined and applied precisely based on your location. For example, it allows you to configure the system to provide a different offer for the Hypersoft eCommerce area and the Hypersoft POS area on Sundays and public holidays. For example, for in-house orders, you can also indicate that special items are only available after a breakfast buffet from 12:30.

Portal update from 09.02.2023

  • Webshop and SOT: Support of the extended time control in the webshop, the documentation for the extended settings in the item master follows.

Service Pack 15 from 19.01.2023

  • Update item master: You can upload the item master on demand, see Ad Hoc Update from the Location.

  • Documentation Global: The topic POS global topics has been renamed to Global topics, as the topics increasingly also concern the eCommerce sector.
  • Initialise process card: Documentation moved and improved the own page Initialise process cards.
  • Item tags and features: A new global TAG and feature management theme that also integrates existing information from the customer base.
  • Age verification: Created as a new global topic Age verification.
  • Validity and performance date: Added validity Validity and performance date as a new global theme.

  • Hypersoft POS:

    • In the ward settings, switches for BZV are now only enabled if they are also relevant for the set system. The settings for the SOT, for example, can only be selected if the ward has also been set up for an SOT. Do not wait in Quick-Service and Do not wait in Full-Service is only released if the station is set up accordingly and supports the feature.

    • Adyen has published a help guide on bill matching, we have integrated this note.

  • Pager assignment: In the new chapter Pager query, all areas of the topic have been summarised.

Archive Administrators and Installers...

 

Archive Quality Management 2023 (Improvements)

Refresh Hotfix 5 as of 3.1.2024

  • VAT changeover Switzerland: Checking the automatic changeover and correcting the booking data if necessary.

SP 16 HF 5 Update from 15.12.2023

  • Hypersoft POS: If a start operator was set in the station administration for a station that had no authorisations, the new function 'Start operator login' created an endless loop

SP 16 HF 5 Update from 12/12/2023

  • Item master: The display of articles in the item search was too slow for many data.

  • Hypersoft POS:

    • It was possible to transmit an interim payment with an amount of 0 to the payment terminal, which only led to a timeout. This is now intercepted beforehand.

    • If an item with attachments was cancelled with cancellation before the order, the attachments were still displayed on the customer monitor.

    • Tip subsequently improved in connection with cancelled transactions.

    • If you went into the key layouts, the list of layouts was then defective.

  • PMS integration: The interface has been made language-independent.

  • TSE System: If the file splitting was set to "without file splitting", it was not possible to export in GoBD format for one day, or an additional month was exported

SP 16 HF 5 from 06.12.2023

  • Front Office reports: In the financial overview, the detailed payment types for tips for profit centres could not be listed correctly (instead, all payment types that included tips were listed).

  • Hypersoft Pay with PMS: When tips were entered at the payment terminal, no product group was transmitted to the PMS.

  • Hypersoft POS:

    • If you selected the 30th TAG from the list of tags & features, the wrong TAGs were selected

    • The entries for transactions that are still open (in the OFTTLock) are now retained, even if the cash registers are closed.

    • Transaction cards that were initialised as special cards with a discount or reason for loss and then blocked could no longer be unblocked.

  • Card management: An existing "balance" could be overwritten by a new top-up in the event of a write error on the medium.

  • Order Centre: It was not possible to post the goods receipt retrospectively, but also in the future; posting in the future is now prevented.

SP 16 HF 4 Update

  • Hypersoft mPOS Client: The new Automatic New Balance (with 3 minute timer) could lead to "mixing" the transaction with the next loaded transaction in the compact, compressed view if an item is then added there.

  • TSE system: In future, the so-called eAS (cash register serial number) will also be listed in the TSE text area on receipts(application decree §146 a AO), so that all requirements for January 2024 should now be met. It now reads "SNr eAS xxxxx-yyy" xxxxx=customer number yyy=cash register number.

SP 16 HF 4 from 28 November 2023

  • Hypersoft POS: In the POS item search, sorting by column heading was incorrect and could also lead to the wrong items being transferred to POS.
  • Master process overview: Printer symbol moved when window was enlarged.

  • Report Manager: The Report Manager tried to output a complete overview even without data with an error message.

  • TAGs: The sorting number of the 30. TAGs in the TAGs & features dialogue was saved incorrectly.

  • TSE System: The TSE QR code size has been adjusted again, because the "size 3" could not be read cleanly on every printer. The new "size 4" and the "level 30" fit on all printers known to us.

SP 16 HF 3 from 22/11/2023

  • Itemmaster :

    • Errors occurred with only one item in printouts.

    • With a central item master, there were problems with the synchronisation of the DEKs when making manual changes to individual locations.

  • Report archive: The report archiving had too small a field for the sequential report number in the database, this has now been extended.

  • CloudBOX Live Connector: More than one group order at the same table did not work in connection with the change between WLAN and SIM, so that incongruent displays occurred in relation to the POS system, even if all bookings were always transmitted to the POS system.

  • eCommerce: With immediate triggering and simultaneous receipt order delays, it could happen that the already paid eCommerce transaction was transferred to the POS without a payment method.

  • Holidays and events: An error in connection with special days has been fixed.

  • Online Order Connector: The time control for delivery and collection via the OOC did not always work.

  • Order centre: In future, undelivered orders from the order centre will trigger a message on the MCP.

  • Hypersoft POS System:

    • Training bookings triggered an error in the daily closing.

    • The order receipt log always hid receipt orders if no booking operator was assigned. This hides all bookings from in-house ordering.

    • If the tablet type was inadvertently entered in the station settings for a secondary cash register, an error was triggered during the WLAN check.

    • Combo prices triggered an error if you cancelled all items after a cancelled card payment in Quick Service.

    • The monitoring of the subsystem has been further optimised.

  • Hypersoft mPOS System: The new automatic "New balance" could fail and trigger subsequent errors if a message was already displayed on the screen (e.g. whether an item should be rebooked).

  • Hypersoft mPOS Client: Multiple clicks could cause the question of whether to log out to fall into the background, making it impossible to log out.

  • Master transaction overview: The customer names of an offline customer master were no longer displayed in the booking list.

  • Mobile Entry: Fixed an error in connection with scanning tickets.

  • Protel PMS integration: When grouping the product groups in the Protel interface, recipe items with different VAT rates were not taken into account.

  • Self Order Terminal SOT:The cost centre in the SOT settings incorrectly displayed the set table number.

  • Stock management: In the case of recursive products, the function "Dissolve products when posting" was also erroneously used to debit the product in stock from the 2nd level.

  • TSE System:

    • The word TSE did not appear in the text version of the TSE signature, so the text "Signature" has now been changed to "TSE signature".

    • The font size of the TSE QR code was reduced for the belt printer as it was too large.

  • Point of sale clearing: Possible duplicate entries in the area of barcodes and sales product groups are now intercepted.

  • Wallet-Control: Due to subsequent tipping on a closed exchange, the 2nd exchange could not be closed.

Portal update from 22/11/2023

  • Customer master 2.0: Creating a new customer could display a loading animation that could not be cancelled.

  • NoCOO: When opening a NoCOO url from the portal, the PIN field is now automatically filled.

  • SOT: The recipe links in the portal have been given a search function.

  • Webshop:

    • When activating the group order, a security enquiry is now displayed, which contains further information on the required settings at the POS.

    • Sporadically, already created ticket PDFs could be overwritten by new ticket orders.

    • The alias of a location is now displayed in the location settings, if this is available.

    • The visibility of the order types in the webshop settings was displayed incorrectly on the overview page.

Update SP 16 HF 2 from 20 November 2023

  • Cash book: The incoming and outgoing payments were not transmitted for a cash book that is kept exclusively in cash.

  • Subsystems: In some cases, subsystems ended unplanned. The automatic recovery did not always help. The recovery has been further secured and the cause has probably also been rectified.

  • Report Manager: Operator reports generated an error if more than one operator report was included in the automatic completion.

Update service pack 16 10.11.2023

  • Hypersoft POS: Occasionally, subsystems terminated unplanned. Rollback of a repair is necessary, as this could lead to display problems.

  • Report Manager: Operator report(s) displayed an error if more than one operator report was included in an automatic close.

Update Service Pack 16

  • Hypersoft POS:

    • A transaction with table number 0 was created incorrectly if the SOT QR code was scanned twice for payment at the POS.

    • The copy print of an invoice could lead to an error if several articles with sales distribution are contained in the transaction.

  • Wallet-Control: Exchanges could no longer be closed after 0:00.

  • Webshop: It happened sporadically that only articles that were assigned to at least one assortment were updated for "the webshop".

Portal update 09.11.2023

  • SOT:

    • Saving recipe chains could trigger an error message.

    • The public holiday settings at the POS for the extended time control were delayed by one day in the webshop and SOT.

Update Service Pack 16:

  • Hypersoft POS:

    • If a NoCOO was scanned in an open process, the open process was permanently blocked.

    • User or seat number for table locks adjusted. This means that the display at the checkout is now improved and correct.

    • If an In-House Order process is left unfinished in the payment dialogue, it could not be processed at the POS. Now the operator at the checkout receives information and can decide whether to process the transaction instead.

  • Hypersoft mPOS: If the user right "Access to all personnel desks" was not active, an incorrect error message appeared in connection with the Online Order Connector stating that only own personnel processes may be opened.

  • Kitchen Monitor: The ePing was adjusted by QSR because groups were called too early.

  • MixMatch: Loss postings were also mistakenly offset against combo prices.

  • Web vouchers: Preparation to be able to analyse the new voucher sales.

Portal update on 02.11.2023

  • Webshop:

    • You can now also set 0% in the tip settings for the webshop.

    • Switzerland could no longer be selected as a delivery country in the Trade order type.

Update Service Pack 16:

  • mPOS:

    • For "forgotten transactions", an Automatic mPOS New balance against locked tables is automatically triggered after 3 minutes. Based on our research, we have found that operators often change devices without closing an open procedure, e.g. in the event of a battery warning. After re-registering on another machine, the same operator then "complains" that the operation is blocked.

    • The new fourth invoice key always used form 0 and not the set form.

    • Sporadically empty query window with certain (complex) query combination.

Portal update from 24.10.2023

  • Price groups: Optimised display of the selection of item changes on appointment.

  • Self Order Kiosk (SOT): Improved display of SOT settings in the home page area.

  • Webshop:

    • Ticket layouts have mistakenly given the factor instead of the amount as the price.

    • A display error could occur if the maximum character length was reached when storing texts in the group order.

Update Service Pack 16:

  • Controller: The disposition monitor was not compatible with the new SQL database ZEN V15.

  • Hypersoft mPOS:

    • The Edit Operations module has been optimised for displaying and searching in very large amounts of data.

    • An incorrect indication of reserved tables was given on the mPOS system when these reservations were future reservations.

    • The voucher entry mistakenly made a numerical check.

    • Manually entered voucher numbers were not allowed to have a "!" contain.

  • Hypersoft mPOS Freestyle: The bottom row of buttons on the iPhone 8 was without function, so version V 1.0.8 was given to the Apple Store for updating.

  • In-House Order: With In-House Order with multi-payment (voucher together with cashless payment), errors occurred in connection with the tip calculation.

  • Mobile Entry: In the entry system, locked WEB tickets were reported with the note visual inspection; from now on, these are correctly reported as locked tickets.

  • TSE System:

Service Pack 16 from 05.10.2023

  • Bonus system: The determination of the bonus points for the invoice printout could not always be carried out correctly for secondary cash registers. However, after the process was completed, the points were calculated correctly and credited to the customer.

  • Hypersoft mPOS:

    • Display error of the bill keys on the mPOS Client with multi-payment or 4th bill key.

    • The 2-finger gesture had to be secured against accidental and incorrect triggering (e.g. when plugging in, heel of the hand presses on the touch etc.).

  • Hypersoft mPOS Client-Server: Updates via hotfix were not possible (requires one-time manual Rocket 2 update).

  • Hypersoft POS:

    • Normally, in the event of communication problems with the payment terminal, the Hypersoft Pay powered by Adyen system corrects the unclear situation by querying the Adyen portal. However, there was a communication error where this was not done, leaving a "blue table".

    • Due to a timing problem, an error could occur that generated a blue table despite successful payment.

  • Hypersoft POS:

    • Some text for the forms was supplemented with a prefix: "Online process:" and "Fortl.Nr.:".

    • When converting the foreign currency on the invoice (information area), the tip was not taken into account.

  • Hypersoft Webshop: Additives of the item master may not have been transmitted to the webshop (e.g. alcohol).

  • PMS Integration Hotel Interface: Voucher sales via the webshop were not transferred to the hotel interface (for evaluations).

  • Self Order Kiosk (SOT): In connection with the Krystal SOT, the print status recovery was defective after a printer error.

Portal update from 20.09.2023

  • eSolutions:

    • Webshop Version 1.5.0915

    • With smaller display sizes, the list of TAGs could not be scrolled.

    • If a user in the order type Delivery first logged in to the check-out and then logged out again, the previously entered delivery location was removed and could not be filled again.

    • If a user only logged in at the check-out, the delivery postcode and city were overwritten by their billing address.

    • Sporadically, a delivery address entered has overwritten the billing address.

    • In the order type Delivery only the delivery addresses of the user are offered which correspond to the previously entered delivery location.

    • If no delivery address corresponds to the delivery location, the user will be asked to enter a new delivery address, for which the postcode and city have already been pre-assigned.

    • The borders of the product group labels were sporadically not visible.

  • TSE online archive: The list of TSE exports could not be sorted correctly by date.

  • Webshop: An unwanted line break in the table list for the order type In House has been fixed.

Portal update on 12.09.2023

  • Accounting: When creating SEPA files with IBANs from several countries, an error message could occur during internal validation.

Reload Servicepack 15 from 05.09.2023

  • Item Master: In the translation table, a crash could occur with free component texts.

  • Deliverect Integration: The special characters "square brackets" in the item APP description led to errors and are now automatically replaced with round brackets.

  • Hypersoft mPOS:

    • Adjustments internal timer to avoid repeat printing.

    • Change payment method was offered as a function for hotel transactions, although this is not supported. A reject message is now displayed. Support for the function will be provided later.

    • Queries for item bookings via product groups were temporarily not displayed on the mPOS Client.

  • Hypersoft POS:

    • Transactions that were completed with a free form (e.g. delivery note) and in which an item with a query was subsequently posted, triggered an HS-SSP security message.

    • If a transaction with a remaining amount of 0,- was settled via the payment terminal in the multi-payment, the multi-payment dialogue was not closed.

    • For in-house group orders, you can print out the QR code for the group in the table overview list. Falsely, the code was also offered for single orders.

Portal update from 31.08.2023

  • NoCOO: After entering a billing address, the user now receives positive feedback as confirmation.

  • SOT: Corrections in text specifications of coupons at the SOT.

  • Webshop:

    • Optimisation of the display of settings in the order type trade and vouchers.

    • For deposit items within queries and forced queries in the webshop, a double deposit amount was transmitted to the POS.

Service Pack 15 from 30.08.2023

  • Accounting: In the case of voucher sales, the account assignment for accounting could not always be determined with certainty and then posted to the account "not allocated".

  • Call monitor: The programme did not work correctly with a long customer name with a phone number of more than 64 characters.

  • Itemmaster :

    • The key layout could no longer be edited to suit the location.

    • By repeatedly adding and changing an order variant in a head office, at some point no new variants could be saved in the active session.

  • Deliverect Integration: The information when transferring Deliverect addresses in relation to floors has been revised.

  • ePing: The ePing had reported errors too often and became too slow with several participants.

  • Front Office Reports: The value Separate finances per ward does not take the ward into account in the payment types.

  • Graphical table overview: If you make a daily closing during the day and then continue working, bookings that did not belong together could be combined in the table overview called up via the list.

  • Group orders: Not all bookings of a group order could always be transmitted to the CloudBOX. This meant that users could then only see the bookings of the first place.

  • Hypersoft POS: For USB POS printers, not all types of print jobs were redirected in case of a malfunction.

  • Hypersoft mPOS:

    • If a single query (item should actually be "booked through") has a number greater than 1 (via the header line), it could not be booked at the mPOS.

    • Split cancellation now preserves the split operation if the origin table is in use elsewhere.

    • In the function Item Item discount retroactive, the check whether the item had already been cancelled was missing.

    • It could happen that the invoice dialogue was displayed incompletely.

  • Hypersoft mPOS Client:

    • In the case of "faulty" query items (internal data error), the product group window was in the background after booking.

    • Misrepresentation "grey rectangle in the main menu" has been eliminated (occurred in connection with cancellation messages for cashless payments).

    • After disconnecting and reconnecting, temporary misrepresentations could occur.

    • Two error messages on the server caused the handset to stop.

    • Process error and display error in connection with a hint message for "incorrectly" called free attachment.

    • The warning for too high a given sum opened in the background.

  • Hypersoft PayPOS with Adyen: Adyen has provided new firmware versions. Saturn EL, Saturn F2, P400Plus, V 400 m get version 1.93.6 and the Saturn E2l gets the (still) firmware 1.91.18. This corrects all known problems, including WLAN.
  • Journal export: The filter function in the table view for the statistics export was temporarily defective.

  • Kitchen Supervisor: The start-up behaviour of the programme had to be secured.

  • Master transaction overview: Clients were not displayed.

  • Online Order Connector: The programme needed to be secured.

  • QSR Integration: In connection with the DigiPager for group orders, the bookings were transferred to QSR too often.

  • Report Manager:

    • The report Payment type and type detailed could partly not evaluate the payment type PayPal.

    • The channel reports by item and commodity groups only take into account the transactions in the in-house order that were also transmitted as paid with the CloudBOX Live Connector.

    • With the optional item selection, the option "freely selectable" was saved, but not the items then selected.

    • The cancellations in the operator overview took the cancellations in post-processed operations into account again and listed them incorrectly twice.

  • SOT: The SOT error messages are now output with ward number and name so that the staff can orientate themselves better, for example, when changing papers with several SOTs.

  • Stock Management: Sorting during stocking led to wrong page breaks.

  • Stock Reporter: Control stocks from older control records did not show data from items that are currently no longer assigned to the point of sale.

  • Task Planner:

    • The display in the Task Planner was unreliable.

    • Executions for systems with several clients at one location were secured.

  • Vending system: The processing of vending bookings has been adjusted, as it could happen that loading unloading within the same process led to an incorrect one.

  • Point of Sale Clearing: The programme could not transmit the new Extended Timing information.

Portal update on 21.08.2023

  • eSolutions:

    • The maximum text length of the confirmation of legal texts has been increased from 200 to 1000 characters.

    • The table for activating the order types unintentionally broke into the Responsive view.

  • SOT:

    • The settings of the system groups have output the Last Change display incorrectly.

    • Some titles were missing in the settings of the texts and designations and have been added.

Hotfix 14 from 15.08.2023 Addendum

  • eCommerce: The data content of the inserts, queries in the webshop and SOT is now identical to the sales item data.For example, the app description of the inserts is now also available.

  • Hypersoft POS:

    • Cash register function Split: Open process after split is also supported on the side panel.

    • If the POS printer is a dot-matrix printer, the upload of a graphic is intercepted, as this is not supported and can therefore only trigger errors in print management.

    • If you cancel a daily closing immediately after the printout (e.g. power failure), all turnovers including the incomplete closing are output as a precaution in the following daily closing. In order to clarify this, the included closing number (Lfd. Nr.) is also listed.

Hotfix 14 from 15.08.2023

  • Item master: The check for integrity of the product group assignments still prompted editing in some systems even after correction.  For your convenience, the forced call for correction has been replaced by a yes/no query.

  • Hypersoft Pay: Due to a certain timing problem, blue tables could occur.

  • Hypersoft Pay with Saturn E2L: When using the internal printer of the Adyen payment terminal E2L, the invoice receipt was not printed if the interface programme was running on a slave cash register and the data exchange path was on the server.

  • Hypersoft POS: The handling of eCommerce transactions and / with unknown payment types with the cash register function Edit transaction has been revised.

  • Report Manager: The filing of DATEV *.csv files has been adjusted, it is now moved and no longer copied to counteract file multiplications.

  • Self Order Kiosk (SOT): The SOT can now also read the codes when couponing with the scanner.

  • TSE system (an update of the documentation with the details on this will follow shortly):

Hotfix 13 Refresh Addendum

  • Hypersoft mPOS: Due to "incorrect operation" in the main menu, two functions could be triggered simultaneously (depending on the system speed). This could lead to display problems.

  • Hypersoft mPOS Client:

    • When activating the lock screen, further selection on the screen could bring the main menu forward again. This prevented the application from continuing.

    • LOG function for Android clients was deactivated because this caused errors in the process / screen refresh and delays.

    • The new adjustable font size for bookings was not applied in the split dialogue.

    • If the number of customers is requested during the invoice, there could be a problem updating the view after the input and not everything was displayed until the next input.

  • Hypersoft POS:

    • In multi-object mode, an entered number of customers was not saved.

    • The new variable Header.Delivery Date for DIN A4 invoices was filled incorrectly.

Portal update from 09.08.2023

  • eSolutions:

    • Changing a case in the item name was not transferred to Solutions.

    • The order overview could issue an error if it was called up on site level instead of central level.

    • Settings that have not yet been made are marked more clearly on the dashboard.

  • NoCOO: Searching for invoice numbers across all locations could lead to a timeout.

Hotfix 13 from 17.07.2023 Refresh

  • Hypersoft Pay: Unfortunately, the names of the credit cards were still missing in some situations since Hotfix 13, if a terminal is connected to a secondary cash register, you can also see here...

Hotfix 13 from 14.07.2023 Refresh

  • Hypersoft Pay: The names of the credit cards were missing since Hotfix 13, if a terminal is connected to a secondary cash register, you can also see here...

  • Hypersoft POS: Variable Header.delivery date for DIN A4 invoice was filled incorrectly.

  • Hypersoft mPOS: With mPOS Client it was possible to activate the lock screen and then bring the main menu forward again by further "selecting" on the screen. Then the application seemed frozen because internally the lock screen was still active.

  • Hypersoft System: In multi-object mode, an entered number of customers was not saved.

Hotfix 13 from 12.07.2023 Refresh

  • Hypersoft mPOS:

    • With Hotfix 13 of 11.07.2023, an error was present until 12.07.2023 approx. 14:00, which could lead to an operation being deleted when completing / cancelling split operations on the mPOS. ONE HS-SSP entry and the new version 6.6 were created.

    • Due to a design change, more than 7 payment methods were only accessible by scrolling, now there are 8 again.

Hotfix 13 from 11.07.2023

  • Front Office Reports: The name Hypersoft Pay was also displayed outside Hypersoft Pay powered by Adyen.

  • Hypersoft POS:

    • A fax could not be attached to a booking in conjunction with a Kitchen Monitor.

    • When generating Virtual Loyalty Cards, the availability of the portal is monitored.

    • Eight-digit transactions between 60000000 and 99999999 could be opened without permission via the cash register function Table number.

  • Hypersoft mPOS: An error message could occur if processes were already open from other devices.

  • Hypersoft mPOS Client for Android:

    • Two-finger gesture from top to bottom to access settings, log file transfer, adjustable lock screen and battery warning integrated.

    • When leaving the WLAN area, the connection was disconnected and not restored, although the network connection was OK.

    • Saving the settings for the mPOS client sometimes took too long.

  • PMS Integration: A hotel guest's name that was too long could crash the POS.

Hotfix 12 from 05.07. and portal update from 06.07.2023

  • Item master: The area for cash register data has been revised. Various interface / handling errors have been corrected, the creation of several new items on slow systems has been optimised, as has the changing of free recipe texts. The keyboard operation of the recipes has been improved, translation made easier, display problem with key images etc. fixed. Errors in the commodity group structure are detected and can be listed.

  • Clou Mobile for Orderman: The SmartSwap status was not correctly determined during a split operation. The temporary table number was used instead of the original table number.

  • CloudBOX Live Connector: The user stored in the Online Order Connector for the CloudBOX Live Connector was only used for payments via ClouBOX Live Connector.

  • eSolutions:

    • The new manual upload of item data for the WEB Shop did not reliably update item images.

    • The upload of PNG files was still faulty. In future, the images will be made available 1:1 for Deliverect and WEB Shop 2.0.

    • The number of available sites was shown +1.

    • Optimised loading behaviour when opening the configuration.

    • During the synchronisation of recipe linking at the SOT, no item data could be opened.

    • In some dialogues one was reminded to save changes even if no changes were made.

    • The description of recipe concatenations now shows the maximum remaining number of characters.

    • The deposit calculation in queries could output an incorrect amount under certain constellations.

  • Front Office Report: The access report in the front office counted double accesses of WEB tickets. Now each web ticket is counted only once, regardless of the number of accesses.

  • Hypersoft mPOS:

    • With the Sonic hardware, the programme could not be exited or terminated if there was no connection to the server.

    • In the case of group operations, the place query before splitting was faulty.

    • Error handling of the mPOS client-server system. In rare cases, black screens may still occur. The programme detects this, reports it to the operator and automatically returns the operator to the start screen. As soon as we find out in which situation this occurs, the inconvenience will of course be remedied.

  • Hypersoft POS:

    • Fixed a timing issue to better respond to disruptions.

    • For PayTec terminals and new Concardis terminal firmware, you can now set a login waiting time (to 500 milliseconds).

  • Hypersoft POS:

    • Loss entries were printed on the A4 form even if this option was switched off.

  • Hypersoft mPOS: A very rare splitting error was corrected (occurred less than 1 time in 6 months across all clients). HS-SSP Version 6.5 created.

  • In-House Ordering: In-House Ordering payments with more than one sum (e.g. partly with voucher) could not be processed.

  • Card management: For prepaid card bookings, the upload to the portal was adjusted, as card deletions were not taken into account.

  • NoCOO:

    • The NoCOO QR code was not printed when using the internal printer.

    • In the "Invoices and Card Receipts" module, the search resulted in an error message.

    • When recreating A4 NoCOO receipts, after changing the payment type or entering a subsequent tip, there were situations where the payment types were not displayed correctly.

    • Entering the mail address in the user view could be covered by the on-screen keyboard on some terminals.

  • Onfleet Integration: When using the city name "city centre", Onfleet was unable to determine any geodata. In future, when "city centre" is used, a valid city will be determined on the basis of the postcode in the existing data.

  • Deposit system: In future, the processing of deposits for recipes should be carried out correctly after the inserts in Webshop 2.0 and also at the SOT. The Work Around deposited on 25.08.2021 is therefore now deactivated again.

  • Report Manager:

    • In the customer booking report, an internal number was shown instead of the customer number.

    • Customer transactions from customer master 2.0 were not detailed in the payment type and type report.

    • For the DATEV export, the Report Manager has been adapted so that when automatic reports are generated in a head office and these are saved locally as a PDF, existing CSV files (DATEV) are no longer deleted. This allows you to create a DATEV export (CSV) for several clients in succession.

    • In the DATEV report, a cashless tip in connection with a free display could lead to this display also being incorrectly listed as a tip. This resulted in a difference in the report.

    • The Channel Report could not display any data because the entries of the In-House Order in the Delivery table were without date.

    • Empty financial statements are now also issued or emailed again to avoid misunderstandings.

    • The Entry Report counted double entries of WEB tickets. Now each web ticket is counted only once, regardless of the number of accesses.

  • RKSV (Austria):

    • The AT signature was adjusted, the year list was only displayed by client 1.

    • Annual vouchers can be created in debug mode even after March (note for support: if a closing voucher was forgotten during decommissioning).

  • Superhero function: The superhero function is activated when the switch for the name list is active and no longer requires a start number.

  • Ticket Viewer: The Ticket Viewer counted double entries of WEB tickets. Now each web ticket is counted only once, regardless of the number of accesses.

  • TSE System:

    • Change payment was not always signed in the TSE when closing the exchange.

    • When manually exporting the TAR files, the export was also requested for inactive TSEs or TSEs marked as defective. This prevented the button for displaying exports from being activated.

Portal update from 08.06.2023

  • Customer master 2.0: The import of customer data could only be carried out if the column Date of birth was filled in.

  • Webshop:

    • The payment methods in the order overview are now sorted alphabetically.

    • Optimisation of the entry of opening hours and deviating opening hours.

    • Note in the settings of the payment methods added that the desired payment methods must be set with wallee within the wallee portal.

    • In the settings of the order type Delivery, the URL for external delivery services could no longer be stored.

Hotfix 11 Reload from 07.06.2023

  • Extended Time Control: The Extended Time Control for Webshop and SOT was not transmitted to the portal for stand alone systems.

  • Hypersoft Pay: Terminals could remain locked for the POS system.

  • Hypersoft POS: Hotfix Problem with the operator transfer function has been fixed. After the transfer, the tables were not displayed in the new operator's table list if the operator did not have access to all tables. However, direct access above the table button was granted.

  • Pager numbers: Valid pager numbers are permitted in the range 1-9999. This is now checked on entry and rejected if necessary.

Hotfix 11 from 06.06.2023

  • Item Master :

    • After deleting order variants, errors could occur when creating new variants (with more than one per item).

    • In the extended time control, a holiday remained active until a restart, i.e. without a restart also on the following days.

  • eBooking reservations: Reservations were not displayed in the graphical table overview if the set no show time was greater than the display after start time.

  • Enterprise Reports: No more data was transferred for a very high number of customers.

  • Hypersoft mPOS:

    • When the hotel invoice is issued, a check is now made to see whether the reservation is still current and, if necessary, the hotel room is queried again if the guest has checked out in the meantime.

    • If the department field was open due to fixed keys, a new balance could result in no more departments being displayed in the department dialogue.

    • Canceling the seat selection for Simple tables resulted in "black image".

    • Tip could be paid with web bonus voucher. Expenses & tips are now correctly taken into account in this regard.

    • Editing components in cashier mode could trigger an error in rare constellations.

  • Hypersoft mPOS Freestyle: Improvement of port treatments regarding the determination of free ports.

  • Hypersoft POS:

    • When waiting for payment (in the foreground Quick Service) it could sporadically happen that the timeout had to be waited for unnecessarily.

    • When subsequently printing vouchers by scanning the NoCOO QR code, a note now appears stating that vouchers created before the last daily closing cannot be reprinted in this way, but can be printed using the process function.

    • Empty customer transactions could cause an error message.

    • Mix Match Combo prices have not always updated the customer display.

  • Live Report: The number of customers was not evaluated with the method of counting by item .

  • Deposit system: Deposit values are now also processed at the component level at the webshop and SOT.

  • TSE System: During a manual TAR export, an error message could occur when trying to display the exported files.

Hotfix 10 Refresh from 15.05.2023

  • mPOS App Updates from 15.05.2023:

We have created updates for the mPOS apps on iOS and Android. Depending on the approval by Google and Apple, the updates will be installed automatically in the coming hours or days by the automatic mechanisms in the shops.

  1. mPOS Freestyle UX for Android

  2. mPOS Freestyle UX for iOS

  3. PayPOS Client for Android (automatic installation on 16.05.2023 by data centres)

  • mPOS Freestyle UX for Android (version 1.0.24):

  • mPOS Freestyle UX for iOS (version 1.0.6):

  • Improve reconnect after connection loss.

Hotfix 10 Refresh from 11.05.2023

  • Hypersoft mPOS: Prepaid cards were not read when paying via mPOS Client.

  • Hypersoft POS. Pager numbers are printed on the single receipt if a pager is assigned to the item on the single receipt.

Portal update from 10.05.2023

  • eSolutions: Optimisation of the entry and display of deviating opening hours.

Hotfix 10 from 09.05.2023

  • Item master: Due to unforeseen operation of the item master, it was possible to assign the same free item numbers several times, even if the corresponding option was not activated.

  • Front reports: In the manager report, the retrieval of transfers and splittings was optimised, as the report was otherwise too slow with large amounts of data.

  • Hypersoft mPOS:

    • On the mPOS client, the prepaid card dialogue was not visible if a prepaid card was only requested during payment (payment type).

    • If the device went out (battery empty) while booking in an operation, an open operation could remain under certain circumstances.

  • PMS Integration with Verifone: If no tip was given during a partial payment on the Verifone V 400 M, then subsequent tips from the device were not transferred to the hotel interface.

  • SOT Kiosk Self-Order: Pagers can now also be used in conjunction with payment in the standard (previously only with transaction cards).

  • Ticketing: Depending on the dataset, the names of ticket types 101-110 could not be processed.

  • Vending: A rounding error with cents when taking over data from the vending machine has been fixed.

  • Wallet-Control: When Wallet-Control was started on a slave cash register, the registered operator was not included.

Portal update from 26.04.202

  • eSolutions/Webshop:

    • If an already uploaded item image was deleted in the item master and the same image was deposited again, it was not uploaded again.

    • Due to the new function for group ordering, the item synchronisation was sporadically interrupted.

    • If only PayPal and no Hypersoft Pay was set as the payment method, no payment could be completed.

Hotfix 9 from 25.04.2023

  • Item master: The field for sales goods groups had become too small.

  • Hypersoft POS:

    • The paper length of the receipt printer was shortened again. With the last update, the length was inadvertently extended.

    • When printing the Delivery booking information, the text is now formatted in such a way that it can also be output correctly when rotated 180 degrees.

  • Journal export: The automatic journal export (Classic Export) did not export all bookings if bookings and closing took place on 2 different days.

  • mPOS Client: The automatic release of locked tables (after 3 minutes) of the mPOS system did not work with the mPOS Client if an empty battery was the cause.

  • NoCOO: The NoCOO code was not returned for the In-House Order when immediate payment is set.

Hotfix 8 Refresh 19.04.2023

  • Hypersoft POS: Re-opening Quick Service operations and closing them via BZV in the foreground has led to problems.

  • SOT: If the option Do not print error code was activated, the SOT got stuck in the BZV payment mode if necessary.

Hotfix 8 Refresh 13.04.2023

  • Public holiday table: The public holiday "Women's Day" on 8. March in Berlin since 2019 and now also in Mecklenburg-Western Pomerania from 2023 has been included in the public holiday table.

  • Hypersoft POS: If the POS system had a different opening day to the TTA, both dates were printed on the invoice as the delivery date.

  • Report Manager: The tip report showed an error message if no tip entries were made for the evaluation period.

Hotfix 8 from 12.04.2023

  • Hypersoft mPOS Freestyle UX: The Freestyle UX Server was missing in the ward settings, which meant that only an empty appointment list was displayed and no terminals could be assigned.

  • Hypersoft Pay with wallee: Improving the new local connection.

  • Hypersoft POS: If staff were assigned to an operation in multi-object mode, the wrong price level was assigned to the operation.

  • Order centre: When cancelling rebookings, the bookings were not displayed in the document overview.

Hotfix 7 from 04.04.2023

  • Item Master :

    • The field Order group was not enabled for location items.

    • Price fields could be inadvertently locked at the location for location items.

    • When copying recipes, the header information on constraint & number was not copied.

  • Data backup: "Individual restore" of the data backup no longer worked.

  • Event manager: In the event manager, it was possible to store an option with "every 0 months", so that an error occurred.

  • gastromatic Integration: The master data retrieval from gastromatic had problems with the conversion.

  • GDPdU / IDEA Export: The Without splitting option exports any amount of data during the GoBD / IDEA export.

  • Hypersoft mPOS:

    • With the function Restricted bookable, the time query in queries no longer worked.

    • The debug window was locked and could then no longer be operated.

  • Hypersoft mPOS Freestyle UX: In stand-alone systems, the automatic configuration of the system did not work.

  • Hypersoft Pay powered by Adyen: Missing address on receipt when using the payment terminal's internal printer for form printing.

  • Hypersoft Pay with wallee: TWINT payments could cause an error.

  • In-House Ordering:

    • The In-House Order transactions were marked incorrectly and were therefore displayed incorrectly.

    • The retrieval of the URL for the In-House Order now also checks the function of the CloudBOX as a precaution. Errors due to incomplete facilities will thus be prevented in the future.

  • NoCOO: For transactions that were transmitted to the checkout via eCommerce with the payment method Pay per App, the payment method "Pay per App" was missing on the NoCOO invoice.

  • SOT:

    • In case the web service on the server has problems with the database on the same server, there was no error message on the SOT. No vouchers were then triggered.

    • The check to see if the lock screen needs to be unlocked could fail overnight.

  • Cancellation system: Cancellation after completion is now marked separately in the statistics export with "after completion", it could not be separated before.

  • Task Scheduler:

    • Weekly tasks are now also imported from the task planning.

    • The selection of clients was saved correctly during data backups, but the checkmark All was always set by mistake (only visually).

    • In multi-client systems, only the client number of the active client was checked and thus all tasks from other clients were deactivated.

  • Ticket system: The access of a web ticket at the cash desk did not work.

  • Wallet-Control:

  • Product groups: New product groups could not always be applied immediately in the POS.

Portal update on 23.03.2023

  • Live Report:

    • The display of sales from the previous year showed an "Invalid licence" message despite a valid licence.

    • If no weather data could be determined, this is now marked with a question mark icon.

  • Webshop:

    • The calculation of delivery charges for the same postcodes with different locations and delivery costs resulted in a calculation error.

    • For cancelled or failed webshop payments, an attempt is now made to initiate a new payment process.

    • If the list of names was used instead of the daily transaction number, the list was started from the beginning every hour, regardless of whether there were still free names available.

Portal update on 08.03.2023

  • Enterprise Reports: The interface has output the items "without allocation" as the main group.

  • Live Report: The day could not be changed in the detailed view.

  • NoCOO: Sites with a central office can now enter the system groups and activate NoCOO independently.

  • TSE-Online-Archive: The table of exports could not be sorted by the time of the last export.

  • Webshop:

    • When ordering tickets in the webshop, the tickets could not be downloaded again via the order overview.

    • The settings for extended item availability could not be saved sporadically.

    • Securing webshop orders when they are transferred to the POS.

Hotfix 6 Refresh on 02.03.2023

  • SOT printer settings: The switches for "cut document/ do not cut document" could not be set because they were locked. When saving the settings, this caused the switches to be set incorrectly.

Hotfix 6 on 28.02.2023

  • Item master: For the eCommerce area, the unit can be switched to inactive.

  • Hypersoft Pay powered by Adyen:

    • Necessary adjustments, as printing on the terminal was no longer possible after firmware update 1.86.3.

    • Day-end printing via the internal terminal printer not possible due to firmware update 1.86.3.

  • Hypersoft POS:

    • If a transaction was completed at the checkout without cash (payment in the background), this payment was cancelled at the payment terminal and then completed at the checkout by CASH, then the PDF invoice was correctly converted to CASH for the NoCOO, but the payment type in the portal was left on credit.

    • The article block list function could be called up even if no operator was logged in.

    • Personnel procedures could be created with deleted employees.

  • mPOS: Port sharing for mPOS Client was no longer functional since the new Freestyle version.

  • Report Manager: The function Average by Profit Centres did not consider the negative transactions despite the option switch.

Hotfix 3 and portal update on 16.02.2023

  • Item Master :

    • When saving in the control centre, the save button may get stuck.

    • The eCommerce setting for the base price was pre-populated with pieces, so this information appeared unintentionally in the Hypersoft eCommerce area for all items that should not contain such information.

  • CloudBOX Live Connector: The same extras selected several times were only transferred once to the checkout.

  • Fibu accounts for payment types: In the dialogue Fibu accounts for payment types it was not possible to search directly for a number in the list of accounts.

  • Hypersoft POS:

    • The alignment of the TSE text signature could only be printed in justification (regardless of the settings).

    • Recently, some POS printers have been able to incorrectly cut the slips so that they were cut too early.

    • The access to external transactions has been revised, because it could happen that the owner of the transaction (transaction responsibility) was not displayed.

    • In customer transactions and personnel transactions where a reason for loss is stored, the deposit portion was still calculated when booking an item including deposit.

    • The module "TicketPrinter" could be started several times at a cash register in case of an error. Then the tickets were also created several times in the ticket database.

  • Account assignments in commodity groups: The assignment of new account assignments in the commodity groups displayed outdated information if a new chart of accounts had previously been imported.

  • Control entry: If no item was selected in the Update stock function, there was a programme crash.

  • Onfleet Integration: To make the address transfer from Onfleet to the drivers more secure, the Hypersoft system can now transmit the geodata. Further settings are required from you for this.

  • PMS Protel Integration: If only IF 20 is available as a licence, Protel could not be set.

  • Report Manager: The sorting and the associated groupings could not take into account upper and lower case when the item name was the same.

  • SOT: The cost centre of the SOT can now be set by yourself.

  • Stock Reporter: With the new setting List main group totals in addition, a block listing commodity groups is added at the end of the list.

  • Web Voucher Shop: The address entered for a voucher sale was not output on the A4 form.

  • Time recording: The time of Pause End was previously the start of time recording, now it is the time when the button is pressed.

Portal update from 09.02.2023

  • Bonus system: Sporadically, messages in the bonus system could not be confirmed.

  • Live Report: Added note that report articles can only be displayed for the current opening day.

  • Webshop: In the order overview, the location names were sporadically not displayed correctly.

Portal update from 26.01.2023

  • NoCOO:

    • Extension of the e-mail settings to include information on spoofing.

    • If characters were removed from the operation search, the loader could sporadically stop and prevent further use.

  • eSolutions/Webshop: Extension of the eMail settings with hints for spoofing.

  • Interfaces:

    • Saving settings in an interface could lead to an error.

    • The location search was not reset after removing the search word.

Service Pack 15 from 19.01.2023

  • Item Master :

    • In a head office, but only in a client with its own item master, errors could occur in the sales point assignment.

    • Locked fields were not locked again after selecting a location item by searching or filtering when removing the filter or search term again.
    • Newer fields such as pledge, menu aisle, age check etc. were still missing from the field lock.
  • Controller:

    • If one clicks on the X of the programme in the stock specifications after changing a value without leaving the field, the last entry was not saved.

    • If the inventory service cannot prepare a new day, it logs this, terminates the current process and restarts itself.

  • Data backup: The file date is set correctly when data is restored.
  • eCommerce Interface: For an order from 3rd party providers with a pick-up time, the word "immediately" was displayed instead.

  • Hypersoft POS:

    • Switches for document printing could not be operated.

    • If a payment order was started on a slave cash register, the transactions sent from the slave cash register to the terminal for settlement could still be opened in parallel on the same cash register because the transaction lock did not work.

  • Hypersoft POS:

    • It could happen that a delivery process was created without a DeliveryID.

    • With the country setting Switzerland, a sales quantity of more than 1000 pieces had caused problems.

    • Rounding problems when rounding off have been fixed.

    • The POS Layouter is again compatible with Windows 10.

    • If an address was entered for a transaction and the transaction was printed on two forms (e.g. receipt and invoice), only the first line of the address was printed on the second printout.

    • The print jobs for order receipts were processed at a printer as they arrived. If two or more cash registers were booked at the same time, it could happen under heavy load that a receipt order (individual printouts / individual receipts etc). have been mixed with other prints. The printer control programmes have been changed so that all print jobs of a cash register in the print queue are printed first until print jobs of another cash register are output.

  • Card management: If the medium was removed from the reader/writer during the writing process, this could lead to a doubling of the credit in the worst case. An additional check is now carried out to see if the medium is on-hook and visually displayed, after on-hook the medium is read again and an off-balance entry is created if necessary.

  • Master Control Panel: After multiple starts, the MCP remained as the foremost programme and all others in the background.
  • Order centre: The sales outlets blocked by the user authorisations (in the MCP) were nevertheless displayed in the order centre.
  • Report Manager:
    • The customer transaction report did not group a transaction by customer name (but then by voucher number) when using a voucher.

    • The value of goods used per main group totalled the items incorrectly. It was erroneously totalled per product group in the background.

  • System settings: The BZV settings were not taken over from the source client when creating a new client.

  • mPOS Client: When the WLAN was disconnected by switching off the router or access point, the connection could not be re-established.

  • NoCOO:

    • The text prompting the user to scan the code was partly incomplete.

    • Transactions that were settled with an interim payment were wrongly called "multi-payment".

  • Quick Check-In: When using the Merge Cards function, all cards (except the main card) that were merged were blocked.

  • Report Manager: The commodity group payment type report was double counting change and expenses, reducing the total of gross and net values.

  • TSE System: Better handling and self-repair of hardware IO error messages and exports.

  • Wallet-Control:

    • When closing the exchange after TTA, subsequent transactions could not be checked.

    • Sort order had a wrong date evaluation.

  • Web Clearing: It could happen that the distribution of data to the POS was not correct when changes were made via Web Clearing due to timing problems. Therefore, a 30-second waiting period was integrated after a clearing before distribution.

Portal update from 11.01.2023

  • NoCOO: The waiting time when searching for vouchers has been significantly accelerated.

  • Interfaces: The presentation of partners is now fluid and can be filtered according to their purpose.

  • Webshop: For voucher orders of more than one voucher, the display in the order details was incorrect.

Archive Quality Management...

Further documentation: 2022 News Archive